Organizational behavior studies how people interact in groups. Western Electric's Hawthorne Studies in 1920s validated field's legitimacy. Field wasn't recognized by APA until 1970s
HRBPs work with businesses to develop effective HR agenda for commercial success. They act as people expertise point for business area. Unlike HR agencies, they are internal HR professionals
Simple template shows KPIs as bar charts, line graphs, and histograms. Performance template tracks monthly, yearly, and year-over-year progress. Presentation template creates infographics for KPI dashboard. Project management template includes task tracking and status monitoring. Efficiency template focuses on sales performance with efficiency level
KPIs evaluate organizational success and provide focus for improvement. Success can be measured by periodic achievement of operational goals. KPIs help focus attention on what matters most
NPS measures customer loyalty by asking about likelihood of recommending company. Customers are categorized as Promoters (9-10), Passives (7-8), or Detractors (0-6). NPS score ranges from -100 to +100, with +100 being perfect
Afternoon is the period between noon and sunset. The sun descends from its peak to west horizon. The word "afternoon" dates back to around 1300