Oversees food and beverage department operations and staff management. Creates and implements menus that meet customer needs and budget constraints. Manages kitchen staff and front-of-house operations including servers and bartenders. Ensures customer satisfaction and maintains high-quality service standards
Founded in 1940 by Richard and Maurice McDonald in California. Ray Kroc opened first franchise in Des Plaines, Illinois in 1955. Currently operates over 38,000 locations in 100+ countries. 93% of locations are owned by independent local business owners
Fourth edition published in 2008, following previous editions from 1985 to 2008. Dedicated to industry students, managers and innovators. Written by Bernard Davis, Andrew Lockwood, Peter Alcott and Ioannis Pantelidis
Brooklyn-based company brews non-alcoholic fermented teas from China, Taiwan, and India. Started as wine bar project in 2019 with co-founder Graham. Launched in January 2020 with initial investment from Tea Dealers. Transitioned from self-distribution to pasteurized distribution in 2023
Catering provides food and drink services in hotels, restaurants, cafes, and transportation. Commercial catering includes takeaway, self-service, and buffet cars. Non-commercial catering serves social needs in hospitals, schools, and prisons
Manager oversees restaurant operations and legal matters. Administrator manages finances, payroll, and personnel