Front desk staff serves as guest's first impression and handles reservations. Housekeeping maintains cleanliness and sanitizes hotel facilities. Maintenance team ensures facilities work properly. Managers oversee overall operations and coordinate staff training. Marketing coordinators manage advertising and promotional campaigns
System consists of 7 interactive modules for customer, booking, personnel, and maintenance management. Module A manages customer personal information and financial status. Module B handles flat bookings and apartment availability tracking. Module C manages employee salaries and payroll processing. Module E manages supplier inventory and stock control
Simplified interface requiring minimal computer knowledge. Paperless automation for increased efficiency. Quick implementation with minimal customization. Front office management including visitor logs and package tracking
Maintenance managers oversee all ground operations and maintenance activities. They manage staff, non-staff resources, and develop maintenance strategies. Staff management includes scheduling, hiring, training, and overseeing work. Non-staff management involves budget management and spare parts inventory. Strategy development focuses on reducing downtime and improving productivity
Oversees food and beverage department operations and staff management. Creates and implements menus that meet customer needs and budget constraints. Manages kitchen staff and front-of-house operations including servers and bartenders. Ensures customer satisfaction and maintains high-quality service standards
Chief Officer serves as Master's deputy and understudies his responsibilities. Takes command when Master is incapacitated. Maintains 0400-0800/1600-2000 navigational watches at sea