System consists of 7 interactive modules for customer, booking, personnel, and maintenance management. Module A manages customer personal information and financial status. Module B handles flat bookings and apartment availability tracking. Module C manages employee salaries and payroll processing. Module E manages supplier inventory and stock control
KAM describes tools and processes to retain and maximize value of most important customers. Sanofi UK saw £6m annual income increase through KAM implementation
SAP SD is directly linked to MM, PP, and FICO modules. SD manages customer, article, and price conditions master data
API provides access to authenticator providers and configurations. Supports authentication flows and required actions management. Allows configuration of client authentication providers
Client management oversees organization's interactions with clients and potential clients. Clients typically purchase services, while customers buy products. Ultimate goal is building and maintaining good client relationships
Clients are long-term customers who consistently purchase business products/services. Client relationships are typically service-based and niche. Clients pay fixed retainer fees for ongoing services. Examples include consulting companies, advertising agencies, and law firms