Created by Alexander Osterwalder and Yves Pigneur. Contains nine blocks for visual business model development. Designed for collaborative team collaboration
JTBD framework helps understand customer needs through product usage. Framework focuses on outcomes rather than features and solutions. Clayton Christensen coined the term "jobs to be done"
Provides online massage and spa booking service. Customers enter date and zip code to access local appointments. Schedules clients during spa cancellations. Offers in-home services in select locations
Amway leads with $7.7 billion revenue in 2023, down 5% from 2022. Natura & Co ranks second with UN's Champion of the Earth award. Herbalife ranks third with 10 top earners globally. eXp Realty ranks fourth with 5 top earners
Commerce is the exchange of goods or services between two or more parties. It began with prehistoric humans exchanging goods for mutual benefit. Modern commerce refers to large-scale international purchases and sales
Franchisee is an independent business owner operating a third-party retail outlet. Franchisee purchases rights to use parent company's trademarks and brands. Franchisees pay fees and receive support from franchisor