Credit note is a document issued by sellers to confirm sales returns. Issued after invoices are prepared when orders are returned. Records buyer's account credit in seller's books
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Amazon allows refunds without returns in certain situations. Refunds are more cost-effective than returning items. Customers can check refund eligibility through "problem with order"
Refund request letter outlines unsatisfactory product/service and payment request. Letter includes customer details, purchase information, and reason for dissatisfaction. Transaction receipt should be attached as proof of transaction
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