Email format includes To, CC, BCC, attachments, subject line, greeting, body, and sign-off. To field is for primary contacts, CC for unanswered messages, BCC for confidential ones. Attachments can include text, images, videos, audio, and GIFs
"I hope this email finds you well" is a common business email greeting. This phrase originated from outdated "I hope this letter finds you well". Emails are more formal than letters but still need personal greetings
Choose correct verbs to complete sentences about usual activities. Complete sentences using will/going to with appropriate verbs. Choose correct answers to questions about future plans. Select correct verbs from a-c options for various situations. Correct underlined mistakes in present and future tenses
"Thank you for your patience" is the preferred choice as it removes negative connotations. "I had hoped to respond sooner, but" shows intended response but with excuses. "My apologies for the delayed response" is formal and acceptable in business contexts. "So sorry for the late response" is a synonym for "my apologies"
Clear subject line should clearly communicate purpose. Start with formal greeting using "Hello" or "Dear". Personalize opening line to establish relationship. Include reason for email and clear action needed. Use professional closing like "Sincerely" or "Best regards"
Start with a formal salutation and apologize directly. Briefly explain the reason for the delay. Express gratitude for the recipient's patience. Address the original concern and offer solutions. End with professional closing like "Best" or "Sincerely"