Operating systems manage hardware and provide resources for applications. Strong computer science knowledge and programming skills required. Mastery of C/C++ programming language essential. Assembly language knowledge needed for different processor types
Office 365 A1 Plus program retiring January 2025. Program introduced in 2015 to ease cloud user transition. Many customers became non-compliant due to complexity. Microsoft 365 A3 and A5 licenses now easier to provision
Consumer plan starts at $29.50/year with 50% savings. SOHO plan offers unlimited licenses for 10 computers. Team plan provides access to 50 computers. Enterprise plan includes 100 computers and unlimited licenses. HelpDesk plan starts at $99.50/year with 90% savings
Includes Word, Excel, PowerPoint, Outlook, Teams, OneDrive, SharePoint, Exchange. Offers 1 TB cloud storage per user. Provides enterprise-grade email with 50 GB mailbox per user. Includes Microsoft Defender for Office 365 for security
Real-time incident communication platform for users and customers. Eliminates duplicate support tickets through proactive communication. Integrates with monitoring, alerting, chat, and help desk tools. Supports 150+ third-party components for service monitoring
Transparent business processes enable faster company growth and competitiveness. Single dashboard controls all business units and KPIs. Implementation possible without changing existing business processes. Full-scale automation of all company processes