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Flight Attendant Career Guide
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- Book Structure
- Guide divided into 15 units covering various aspects of flight operations
- Each unit includes reading context, vocabulary, and function
- Manuals, brochures, and articles provide additional information
- Key Topics
- Flight crew roles and responsibilities
- Airline employees and their duties
- Airport facilities and security measures
- Aircraft and cabin components
- Physical demands and appearance guidelines
- Types of flights and aircraft
- Communication systems and emergency procedures
- Functional Elements
- Instructions and reminders for passengers
- Safety procedures and procedures
- Scheduling and duty management
- Customer service and communication
- Emergency situations and procedures
- Appearance and grooming guidelines
- Crew resource management
- Medical emergencies and first aid procedures