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Agoda Contact Information and Services
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- Company Overview
- Agoda is a Singapore-based travel agency founded in 2005
- Headquartered at 30 Cecil Street, Prudential Tower, Singapore
- Offers travel agency, metasearch engine, and global services
- Contact Details
- Email support available at reviews@agoda.com
- Main phone numbers: +65 63 297 537 and +1 866 656 8207
- Booking confirmation email within 30 minutes
- Booking Features
- Best price guarantee based on lower rates found elsewhere
- Refunds typically take up to 30 days
- AgodaCash reward system available for future stays
- Service fee ranges from 10 to 12%
- Customer Experience
- Most customer complaints about refunds and support response
- Platform ratings generally low with occasional good scores
- Complaints should be directed directly to Agoda team
- Accepts major credit cards and PayPal payments