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Understanding PNR Numbers and Their Importance
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- What is PNR
- PNR stands for Passenger Name Record, a unique six-character code in airline systems
- It contains all booking details including personal information and special requests
- PNR differs from flight confirmation number, which is provided by travel agencies
- Key Functions
- Enables booking management, modification, and cancellation
- Allows online and airport check-in processes
- Notifies passengers of flight changes and updates
- Essential for passenger rights and compensation claims
- Locating PNR
- Found in booking confirmation email
- Printed on e-tickets
- Available in airline mobile apps
- May appear in travel agency confirmations
- Legal and Privacy Aspects
- PNR data subject to strict privacy regulations in EU
- Airlines must protect passenger information
- EC 261 regulations allow up to $662 compensation for flight disruptions
- AirHelp assists passengers with compensation claims