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Turkish Airlines Complaint Process and Compensation

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Complaint Types and Eligibility: Turkish Airlines offers compensation for flight delays, cancellations, and luggage issues
Compensation available for flights departing from UK or EU airports
Delays over 3 hours or cancellations without 14 days notice trigger compensation
Baggage complaints can result in up to €1,300 compensation
Compensation Amounts: Compensation ranges from £220 to £520 for UK flights departing from UK airports
Up to €600 compensation available for EU flights departing from EU airports
Compensation depends on flight distance: €250 for under 1,500km, €400 for 1,500-3,500km
Complaint Process: Submit complaints as soon as possible after returning home
Provide all necessary documents and contact information
Response time typically 7 days for general complaints
Compensation claims may take longer than 7 days
Contact Options: 24-hour customer service available in USA (1-800-874-8875) and UK (+44 0844 800 6666)
Online complaints forms and live chat available
AirAdvisor.com offers assistance with compensation claims