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TUI Travel App Features and Customer Experience
apps.apple.com/gb/app/tui-holidays-travel-app/id643831079Yapay zekadan makale özeti
- Key Features
- App offers holiday countdown, weather forecasts and flight tracker
- Over 70 destinations worldwide covered with TUI BLUE hotels
- 24/7 chat support available for customer inquiries
- Digital boarding passes downloadable for most flights
- Travel checklist and packing list management included
- Booking and Services
- Easy booking process with direct debit option
- Flight upgrades and airport services available
- Transfer information and live bus updates provided
- TUI experiences booking and ticket management
- Most holidays available through app, some require separate apps
- Customer Feedback
- App receives 4.7/5 rating based on 386K reviews
- Some customers report poor customer service and communication
- Jamaica excursion experiences criticized for quality and service
- No dedicated call center or complaints department
- Technical Details
- Latest version 16.8.0 released July 16, 2024
- Supports multiple languages including English, Danish, Dutch
- Collects search history, identifiers and usage data