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Skyscanner Trustpilot Review Highlights

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Positive Features: Rated 4.4/5 on Trustpilot with 72% 5-star ratings
Excellent price comparison service for connecting different airlines
Flexible dates and month-over-month price comparisons
Simple and user-friendly interface for booking flights
Exceptional customer service with quick response times
Customer Experience: Neil's customer support team provides exceptional problem-solving
Kiwi travel agency issues resolved through Skyscanner support
Multiple refund attempts successfully handled by customer support
Limitations: Some airlines don't include Skyscanner's extensive airline search
Hidden costs for some companies not clearly disclosed
Business class search functionality limited compared to economy
Baggage information not included in booking process
Scam Warning: eDreams website remains active despite being a scam
Company claims price increases but shows no increases on Skyscanner
Multiple users report similar issues with eDreams