Ensure internet connection and restart Xbox app. Update Xbox app to latest version. Reset app or account password if needed
Xbox 360 backwards compatibility was introduced at E3 2015. Microsoft added 76 new games in November 2021 for Xbox's 20th anniversary. Original Xbox games were discontinued in mid-2019 for Xbox Series X
Online console multiplayer available across multiple platforms. EA Play membership included with all plans. New games added daily, including day one releases. Streaming available on PC, mobile, tablets, TV, and consoles
Move controller within 20-30 ft range of console. Press Xbox button for 6 seconds to turn controller off. Check battery level and replace if low
Xbox games can be played on PC through Microsoft Store or official websites. Xbox Play Anywhere service allows free digital versions between Xbox and PC. Xbox Game Pass Ultimate subscribers get free access to PC games
Users receive "There's a problem with your account" error when signing in. Issue often related to Microsoft account and Xbox service status