Dirty or damaged discs can prevent proper detection by PS5. Outdated PS5 firmware may cause compatibility issues. Corrupted game software can lead to reading problems. Random hardware glitches may occur
Console can be placed vertically or horizontally with proper ventilation. Power cable must be connected to console and power supply. HDMI cable needed to connect console to TV. 4K at 120Hz requires Ultra High Speed HDMI cable. Ethernet connection needed if using wired internet
Restarting console can eliminate background tasks and bugs. Automatic console updates may fix loading issues. Updating YouTube app through Xbox Homepage is recommended
Stand screw located in small compartment at bottom of stand. Stand hooks must align with elevated piece in middle. Console placed rear up with bottom facing towards user. Screw cap removed from console base and placed in stand. Stand attached with screw and hooks, secured with coin
Incorrect username or password input is the most common reason. PS Network server maintenance can cause login failures. IP address bans may trigger WS-37397-9 error code. Internet connection problems can prevent PSN login
Excessive Windows processes can interrupt gamepad operation. Outdated drivers may prevent gamepad recognition. Gamepad may not be compatible with game or Windows version. Existing controller data files in game folder can interfere