Unplug both devices and wait 30 seconds. Plug in modem and wait 60 seconds. Plug in router and wait 2 minutes. Press power button if needed
Red light on modem doesn't always indicate problems. Most modem lights are green, red indicates issues. Different manufacturers use different indicator light colors
$10/month discount available for 6 months from December 3, 2024. Three plans: Basic (20Mbps), Plus (50Mbps), Premium (100Mbps). Requires Vodafone-provided 5G compatible modem. Maximum 64 devices supported simultaneously. Service available in selected areas with 5G coverage
Router and modem need Ethernet cables, coaxial cable, and power cords. Modem requires AC adapter connection and power switch activation. Router needs AC adapter connection and power source
Check if all devices are experiencing the same issue. Power cycle modem by unplugging for 10 seconds. Reset router by unplugging for 10 seconds. Contact ISP if problems persist
Issues with ISP, disconnected cables, or defective equipment can cause zero upload speed. Speed tests should be performed before attempting any solutions. Basic internet tasks like social media uploads become impossible with zero upload speed