- Programs and Benefits
- Pegasus BolBol offers points earning and redemption for flights and partner purchases
- ING BolBol Credit Card provides travel benefits through BolPoints
- BolPoints expire after two years and can be transferred monthly
- Tickets and Services
- Tickets can be purchased online or through mobile app with seat selection
- Refunds available for standard tickets, promotional tickets are non-refundable
- Baggage claims require PIR report and online tracking through Flybot
- Flight Management
- Connecting flights processed according to same PNR booking
- Flight delays and cancellations notified via SMS and email
- Online check-in starts 7 days before flight, closes 45 minutes for domestic
- Support and Services
- 24/7 live chat support available through Flybot
- Hotel bookings and travel insurance available through partners
- Food and beverage services available onboard with paid options
- Company Information
- Launched in 2005 with "Everyone has the right to fly" motto
- Offers customizable travel experience through low-cost business model
- Sustainability efforts documented through ESG and Investor Relations pages