• Luggage and Accessibility
    • Passengers allowed one large and one hand luggage
    • Hand luggage limited to 42x30x18 cm, 7 kg
    • Hold luggage limited to 80x50x30 cm, 20 kg
    • Wheelchair users can reserve space and request assistance
    • Guide dogs allowed free with proper paperwork
    Sustainability
    • Company aims to reduce CO2 emissions by 1.1 million tonnes annually
    • Plans to invest in zero-emission technologies
    • Champions alternative fuel technologies
    Additional Services
    • Bicycles allowed for $8 extra fee
    • Pets allowed up to cat size in appropriate carrier
    • Free Wi-Fi available in all carriages
    • Power sockets provided at seat locations
    Ticket Information
    • Tickets available 4-6 weeks in advance via Omio
    • No seat reservations available
    • Children must travel with adult or have written confirmation
    • Various cancellation policies with varying refund rates

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