• Eligibility and Restrictions
    • Online check-in not available for special requirements, unaccompanied minors, or cabin animals
    • Check-in closes 45 minutes before domestic/European flights, 60 minutes before international
    • Only one passenger can check in at a time
    Required Information
    • Booking reference (6 characters) or ticket number (13 digits) needed
    • First surname required, second surname needed if surname has fewer than 4 letters
    • Electronic tickets don't need printing, boarding cards must be printed
    Check-in Process
    • Online check-in available 48 hours before flight departure
    • Boarding cards available in PDF and mobile formats
    • Priority boarding available for first-come, first-served passengers
    Special Cases
    • Hand luggage passengers can go directly to security without check-in
    • VIP logo appears on boarding pass for Business class and SkyTeam members
    • Boarding cards required for flights to Cuba and Colombia
    • Train boarding cards available 72 hours to 6 hours before departure

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