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DHgate Trustpilot Review: Scam and Service Issues

Yapay zekadan makale özeti

Positive Experiences: Some users report good quality products delivered
Some orders arrive within reasonable timeframes
Some sellers provide genuine photos of items
Negative Experiences: Many orders never arrive despite tracking showing delivery
Customer service responds slowly to customer complaints
Sellers often provide fake photos or inaccurate information
Shipping times can exceed 30-40 days
Products often come in damaged or incorrect condition
Customer service offers only half refunds instead of full refunds
Platform uses bots for customer communication
Some orders receive items that don't match descriptions
Customer Service Approach: Customers must provide order numbers for tracking
Multiple email attempts to resolve issues
Customer service offers refunds but with strict timeframes
Some customers receive refunds despite delivery issues
Platform advises against using fake tracking numbers