- Core Functionality
- Single portal for managing hundreds of customers with thousands of users
- Connects to Active Directory, Azure AD, Microsoft 365, and other services
- Enables quick user onboarding and offboarding across different tenants
- Security and Self-Service
- Provides secure password reset with user validation
- Offers standardized user interface for customer training
- Reduces support calls and eliminates communication errors
- Administration and Reporting
- Maintains single view of end-users across all customers
- Includes comprehensive billing and audit trail
- Supports popular professional services automation tools
- Customer Benefits
- Increases first call resolution rates
- Reduces engineering escalations
- Improves customer satisfaction through self-service options