- Subscription Cancellation
- Chegg subscription can be cancelled through web browser or mobile app
- Cancelled subscriptions remain active until end of billing cycle
- Canceling subscription doesn't delete entire account
- Account Deletion Process
- Account deletion requires canceling active subscriptions and returning rentals
- Physical textbooks must be received before deletion
- Data deletion request must be submitted through website form
- Email deletion request requires profile details and deletion reason
- All deletion requests processed within 48 hours
- Important Notes
- Account deletion is irreversible
- Physical textbooks must be returned before deletion
- Email deletion requires same registered email address
- Cancelled subscriptions can be reactivated at any time