- Definition and Purpose
- Bank reference number uniquely identifies financial transactions
- Required for all business transactions, including credit/debit cards
- Generated as random combination of letters and numbers
- Locating and Tracking
- Usually appears in bank statements with 20-30 digits
- Found in online banking section under transaction details
- Can be tracked through bank platform transaction list
- Benefits and Usage
- Enables faster customer service communication
- Helps identify suspicious transactions for investigation
- Facilitates tracking of millions of transactions
- Allows fraudulent charges to be reversed before approval
- Types and Sources
- Issued for credit/debit card applications and merchant receipts
- May be provided in customer service inquiries
- Found at top of application forms or company communications
- Used for tracking transactions through company databases