Terms of Use for Yandex Maps Service
1. General Provisions
1.1. Yandex (as referred in User Agreement for Yandex Services) invites an Internet user (hereinafter referred to as the "User") to use Yandex Maps available at: http://maps.yandex.com.tr (hereinafter referred to as the "Service").
1.2. These Terms form an annex to the User Agreement for Yandex Services and define how to use the Service. In all matters not covered herein, relations between Yandex and the User with regard to the Service shall be governed by the User Agreement for Yandex Services (https://yandex.com.tr/legal/rules), License to Use Yandex Search Engine (https://yandex.com.tr/legal/termsofuse) and Privacy Policy (https://yandex.com.tr/legal/confidential).
1.3. By starting to use the Service/its certain functions, the User is deemed to have accepted these Terms and terms of all of the above documents, in full, without any reservations and exceptions. If the User disagrees with any of the provisions of the said documents, the User may not use the Service. The Service is available to Users who have legal capacity in accordance with applicable law. If the User does not have legal capacity under applicable law, the User may not use the Service.
1.4. Yandex may amend these Terms providing a notice on relevant amendments at the URL specified in this Clause. Revised Terms shall come into effect once posted online at the specified URL, unless otherwise stipulated in revised Terms. The current version of the Terms is always available at: https://yandex.com.tr/legal/maps_termsofuse.
1.5. If Yandex has made any amendments to these Terms in the manner specified in Clause 1.4 hereof, and the User disagrees with these amendments, the User shall stop using the Service.
1.6. The Service provides the User with free access to updated mapping and other reference information. All currently available functions of the Service along with any developments and/or newly added options are subject to these Terms.
1.7. By using the Service, the User consents to receive informational notices necessary for service provision and essential updates. The User may unsubscribe from the notices through relevant Service functions.
2. Use of the Service. Certain Functions of the Service
2.1. The Service functionally enables the User to add, at his/her choice and discretion, user information, including signs, marks, inscriptions, messages, etc. (hereinafter referred to as the "User Objects") to the maps. Insertion of the User Objects does not modify source data and is only acceptable to ensure Service usability. The User may create, store and make freely available online links to the User Objects, which may also be redistributed by other Service users.
2.2. The User shall fully and solely bear all risks and responsibility for choosing the location of the User Objects, compliance with the laws, the contents, integrity, accuracy and reliability of descriptions of added User Objects. Yandex shall bear no responsibility for the designation and description of any User Object, shall not confirm or disprove the legality, accuracy and reliability of the description of any User Object. Yandex reserves the right, without notice and at its discretion, to delete any User Object or a set of User Objects, if the information in its description conflicts with the applicable laws, contains abusive language, and in other cases when the designation and/or the description of the User Objects and/or the distribution of a link to the User Objects violates these Terms, the terms of use of other Yandex services or provisions of the documents specified in Clause 1.2 hereof, and to protect interests of Yandex, service users, and other third parties.
2.3. The Service functionally enables the User to receive the code of a map as it stands for the time of receipt to insert it in his/her website, blog, and mobile application. This function is only available for use on publicly accessible websites and mobile applications. The function cannot be used for projects requiring payment or otherwise limiting access for third parties. The sign-up requirement shall not be deemed limiting access under this Clause.
2.4. The Service functionally enables the User to automatically plot routes on the maps displaying an optional route from the point of departure to the destination indicated by the User (hereinafter referred to as the "Route"). The routing does not modify source data and is only acceptable to make the Service convenient for the User.
The User shall independently and entirely bear all risks and responsibility for choosing the Route and following the chosen Route. Yandex does not guarantee the correctness, optimality, relevance and/or compliance of the Routes with traffic rules and shall not be responsible for the User's choice of the Route and the consequences of following it. The User shall take all measures of care and caution when choosing and using any Route.
2.5. The Service may contain information about the current level of traffic congestion, a short-term forecast of congestion, as well as information about the average daily traffic levels (hereinafter referred to as “Yandex Traffic Service”).
The information available in Yandex Traffic Service is based on an analysis of anonymized data and shall be for reference only.
The color display of the road congestion level used in the Service (green stands for “open”, yellow for “medium congestion”, and red for “high congestion”) shall not be an indication of the status of the road, the possibility of its free use, actual functioning and passability. It serves only as an indicator of an approximate degree of roads’ congestion at a given time.
2.6. The Service may provide the User with the functionality for search and browsing of information on circulation of the public transport (hereinafter referred to as “the “Transport” mode”) on the map of a specific location. The information displayed when using the “Transport” mode is provided by the partners of the Service and/or received from open public sources and is for reference only. Yandex bears no responsibility for accuracy, relevance and reliability of the information provided, including public transport routes, directions, and timetables as well as locations of the public transport at a certain point on a map.
2.7. The Service uses items of intellectual property copyrighted to relevant right holders and information provided by its holders. All the right holders and holders of information are listed in Clause 6 hereof.
2.8. The Service may provide the User with information about local events sourced from third parties. Yandex does not verify such third-party information for compliance with any requirements (reliability, completeness, legality, etc.). Yandex is not responsible for any information and materials provided by third parties, or for the consequences of their use by the User.
2.9. Depending on the User region, all or some functions of the Service may be unavailable or limited. If the User is explicitly unable to use some functions, then these functions are unavailable (limited) to the User in a certain region. The use of any technical or software methods to bypass these restrictions is prohibited.
3. Use of Yandex Business
3.1. The Service provides the User with the functionality of posting, viewing and searching information about businesses located at the addresses displayed in the Service (hereinafter referred to as “Yandex Business”), including addresses, names, contact details, operating hours, services provided/goods sold, and User reviews.
The functionality of Yandex Business may vary depending on the User’s location.
3.2. The businesses' information available in the Service is provided by the owners of the organization (upon confirmation of rights regarding the administration of the organization), users, partners of the Service, and Yandex (by specifying information from open sources or other Yandex services).
The information available in the Service is for reference only. The Service’s functionality and the businesses' information provided therein are not intended for establishing legally binding facts, advertising the goods and services of Organizations (unless the organization owner uses specific features of the Service), generating accurate statistics, offering Yandex’s assessments of the organization’s activities, making recommendations about its goods and services, concluding transactions on the terms specified in the organization cards, and any other purposes other than providing the User with reference information regarding the organizations and their activities. For the most reliable and up-to-date information, the User should verify details directly with the representatives of the organization or consult other sources of information.
3.3. Users who have completed the authorization process using a Yandex service account can create an organization card, confirm their rights in relation to this organization card, or confirm their rights in relation to an organization card previously created in the Service by Users, as specified in the terms available at: https://yandex.com.tr/support/business-priority/manage/verify.html/. Users can also add/correct/clarify organization’s information.
Yandex reserves the right to request at any time additional information and/or documents from the person requesting confirmation of rights in relation to the organization card (hereinafter referred to as the “Applicant”), as well as from the current card owner, to verify the Applicant’s or card owner’s relationship with the organization and their authority to act on its behalf within the Service.
If there are doubts regarding the legality of the Applicant’s/organization card owner’s actions in managing the organization card in the Service, Yandex may refuse to confirm the rights to the organization, or restrict access to administration of the card in the Service at any time. Yandex also reserves the right to contact at any time the organization card owner to update, clarify or confirm the information on the card via various communication channels, including SMS and instant messengers, if a phone number is provided.
3.4. When posting organization's information and content, the organization card owner undertakes to comply with the rules available at: https://yandex.com.tr/support/sprav, as well as with the Regulatory Documents and these Terms. Specifically, it is prohibited to:
- post knowingly false, outdated, inaccurate, malicious information;
- mislead Users regarding the activities of the organization, the characteristics of the services provided/goods sold (except for information posted in a review by the User based on the User's subjective opinion), its details, etc.;
- impersonate another person, including illegally acquiring access to the administration of the organization card;
- post content that violates the rights and legitimate interests of Yandex and third parties, including content containing third-party intellectual property without the copyright holder’s consent;
- post information prohibited for distribution by applicable law as part of the organization's information and content;
- collect and store personal data of Users and third parties without authorization;
- use the Service for any illegal purposes, by illegal means, or perform actions that violate or threaten the rights and interests of Users, Yandex and third parties.
3.5. The Service allows Users to publish reviews about the organization. Reviews must reflect the User's personal opinion about the organization's goods/services and/or an accurate account of the experience when contacting the organization. Yandex is not responsible for the reliability, relevance, or accuracy of the information in these reviews.
The User is aware and agrees that when publishing a review in the Service, the User's name and avatar (as specified by the User during registration or in the User's account settings) will be displayed.
The review may be deleted and/or not allowed to be posted by the Service after moderation or in response to a complaint regarding non-compliance with the Service’s rules.
By posting reviews and ratings about organizations, the User agrees that Yandex may publish and use them within the Service and across other Yandex services, as well as on third-party websites by users of the Yandex Maps API service, without additional consent of the User. Reviews shall be published and used “as is”, preserving the original grammar, spelling and punctuation, and shall indicate the author’s name and the image of his account (avatar).
3.6. Yandex is not involved in the provision of services by the organization to the User (being organization's client) and is not responsible for the accuracy of the information on the organization card, the quality and extent of services provided/ goods sold, as well as any actions taken by the organization and its representatives while providing services or selling goods to the User.
Users undertake to independently settle all disputes related to organization’s services, including sending claims directly to the organization at the contact addresses specified in the organization card, or to any other known details.
In case of reasonable assumptions about a possible violation of the law by the organization in the Service the User can send an appeal to the Yandex support service, setting out in detail the reason for the appeal and, if possible, attaching documents confirming the factual circumstances set out in the appeal.
4. Intellectual property
4.1. The rights to the Service database containing information about organizations and other content, as well as the overall design of the Service and its individual elements, the Service software, belong to Yandex and/or right holders and/or data holders specified in Clause 6 of these Terms. By using the Service, the User guarantees not to at bypass any technical means of protection against unauthorized use of the above objects. Any copying, reproduction, processing, distribution, dissemination to the public, bypassing technical protection means, or other unauthorized use outside the scope of the possibilities provided by the Service, as well as any use of them for commercial purposes, is prohibited.
Any information provided in the Service is intended for personal non-commercial use only. Copying, reproducing, processing, distributing, publishing the information on the Internet, using the Data in any way in the media and/or for commercial purposes is prohibited without prior written consent from the rights holder, unless expressly permitted by the functionality of the Service, these Terms, or other Yandex services or documents specified in Clause 1.2 hereof.
4.2. The User understands and agrees that the information posted by him/her containing objects of intellectual rights must not infringe upon the copyrights, trademark rights and/or other intellectual rights of third parties. The User independently and at his/her own expense undertakes to settle all claims of third parties related to the posting (editing), distribution of information containing such intellectual property.
4.3. In case of detection of violations involving the illegal use of intellectual property in the Service, the copyright holder and his/her authorized representatives have the right to send a claim. The claim must include the address of the organization card, content/information that infringes the exclusive applicant’s rights, confirmation of the existence of rights in relation to the intellectual property, description of the rights that are allegedly violated in the Service, the authority to apply on behalf of the copyright holder/confirmation of the identity of the copyright holder (in case of personal application). Yandex reserves the right to request additional information from the applicant in order to process the claim.
The received claim can be forwarded to the owner of the organization card, allowing to provide explanations and/or objections regarding the claim’s content and to take voluntary action. If the claim is ignored or the organization fails to justify the legality of the content, Yandex has the right to undertake independent measures to restrict access to the disputed content or the entire organization card.
If the circumstances are unclear and it is not possible for Yandex to independently determine whether the posted content in the Service is legal, and the issue requires a decision by an authorized government body, Yandex reserves the right to refuse to satisfy the requirements of the received claim.
4.4. By uploading any content or information to the Service, the User grants Yandex the right to use (including, right to adapt and right to sublicense) such content/information and its elements by any means worldwide, with no time limitation, free of charge and under the terms of a non-exclusive license. The User assures Yandex that the User has all the necessary rights and powers to grant Yandex the right to use the content/information provided for in this Clause, including that the User has provided and/or received all the necessary permissions regarding the intellectual property and/or intangible assets of the User and/or third parties.
The Service information (including the content/information uploaded by Users) may be used by Yandex in other Yandex services and applications, as well as in advertising or marketing materials posted on Yandex resources on the Internet to attract the attention of other users to the content of the Service, to the Service in general, or to other Yandex applications and services, goods, works and services of third parties, both with the indication of the author of the information (as the name of the author, the name (pseudonym) of the User which the User indicated when logged in or in the settings of his/her data in the corresponding section of the Service will be indicated), and without it, without the need for a special permission from the User and without payment of royalties, with the right of Yandex to grant the rights to use information to third parties for use in the specified advertising or marketing materials. In this case, the User acknowledges and agrees that Yandex is not obliged to review the information posted by the Users in the Service. If the User is not entitled to grant Yandex the right to use any information in this way, he/she shall refrain from posting such information.
Consent provided under this Clause is considered to be written.
5. Miscellaneous
5.1. The Service is provided "as is". Yandex does not guarantee that the Service will meet the goals and expectations of the User, or that the Service as a whole or its individual functionalities will operate uninterruptedly or without errors. In particular, Yandex has the right to change the functionalities provided by the Service in whole or in part at any time.
Yandex does not guarantee the safety of the data within the Service to any extent and/or for any period of time, including in cases of a change of data in connection with the development or change of the Service.
Yandex is not liable for any direct or indirect consequences of any use or inability to use the Service and/or damages caused to the User and/or third parties as a result of any use, non-use or inability to use the Service or its individual components and/or functions, including potential errors or malfunctions, except in cases explicitly required by law.
5.2. The User independently determines the procedure and purposes of using the Service and is responsible for such use. The User is obliged to refrain from using the Service for illegal purposes, for the purpose of receiving/sending/posting information that violates the law or infringes upon the rights and interests of Yandex, Users and any third parties.
The User bears full responsibility, including responsibility to Users and to third parties, for actions taken while using the Service, as well as for the compliance of the content of any information received/sent using the Service with applicable law.
5.3. Yandex reserves the right, at its own discretion, to restrict the User’s access to the Service (or to certain functions of the Service, if technically feasible) using his or her account, or to fully block the User’s account in case of repeated violations of these Terms. Yandex may also take additional measures against the User to comply with legal requirements or to protect third-party rights and interests.
5.4. Using the Service, the User can report on inaccurate Data displayed in the Service (incorrect name, map positioning, irrelevant data, objects that need to be removed) giving relevant details through a special contact form of the Service. The content of a report sent by the User through this function is publicly available and posted in Yandex Map Editor (https://mapeditor.yandex.com.tr) under the Terms of Use for Yandex Map Editor (https://yandex.com.tr/legal/pmap_termsofuse) for registered users of such Service to assess whether the reported information is reliable and relevant. When sending a report, the User consents to the publication of the completed form. The User undertakes not to specify any information qualified by the applicable laws as sensitive information, including own personal details, personal details of third parties and information prohibited for distribution.
5.5. Yandex is not obliged (but reserves the right) to moderate, view, edit, or monitor the information, content and any other data posted within the Service, and does not guarantee that such information and data posted by the User within the Service complies with these Terms, applicable law, or other documents.
The User who has uploaded information/data in the Service independently and fully bears all risks and responsibility for the content of the information/data provided by them, its compliance with the law, completeness, correctness, and reliability. Yandex is not responsible for the User posting (including for dishonest purposes) information/data that is false, outdated, unlawful, or infringes the rights or interests of third parties, nor does Yandex confirm or deny the compliance with the law, correctness, or reliability of such information/data.
5.6. The information provided in the Service shall be for reference only. Yandex does not guarantee that the Service, the quality of any product, service, information obtained using the Service, meets/will meet the User's requirements and is/will be uninterrupted, timely, accurate, reliable, or error-free.
Yandex does not guarantee the accuracy, relevance, completeness, or reliability of information provided in the Service. This information is not intended to be used for any purpose or in any capacity (for example, to establish and/or confirm any facts, as evidence in making legally binding decisions, to provide information and make accurate calculations, research, obtaining exact coordinates and information about official names, determining the status, location, or official name of any object or territory, etc.).
5.7. Personal Information provided by the User is processed under the terms of the Privacy Policy (https://yandex.com.tr/legal/confidential) for purposes related to the execution of these Terms, providing the User with the functionality of the Service and its individual functions.
5.8. The relations between the User and Yandex regarding the provision of the Service by Yandex are governed by the law of habitual residence of Yandex. In case of questions, applications or claims, the User has the right to report them through the functionality of a specific Yandex Service. If Yandex and the User fail to reach an agreement, the issue may be resolved in court at the location of Yandex.
6. Information on Right Holders and Data Owners:
The list of the right holders and the owners of the information being used can be found at: https://yandex.com.tr/legal/right_holders.
Date of publication: 23.01.2025
Previous version of the document: https://yandex.com.tr/legal/maps_termsofuse/26122024/
Previous version of the document: https://yandex.com.tr/legal/maps_termsofuse/05112024/