---
metadata:
  - name: generator
    content: Diplodoc Platform v5.50.3
alternate:
  - https://yandex.com.tr/support2/audience/en/access.md
  - https://yandex.com.tr/support2/audience/ru/access.md
  - https://yandex.com.tr/support2/audience/tr/access.md
---
> **Documentation Index:** Fetch the complete configuration index at https://yandex.com.tr/support2/audience/en/llms.txt

# Managing access

You can grant access to a segment to other users by adding their Yandex ID in the segment settings. Doing so will allow them to use your segments when setting up their own ads. They won't be able to delete your segment or find similar users. You can revoke access at any time.

To grant or revoke access, click ![](_assets/operations-button.png) next to a segment and then select **Configure access**. Segments that are already available to several users are marked with the ![](_assets/share-button.png) icon.


<!-- source: en/_includes/form-res.md -->
## Still have questions? {#all-pages}

{% note alert %}

Customer support agents can only assist you with campaigns associated with your username. You can see your current username it in the upper-right corner of the screen. The agent will get access to your data only when processing your request.

{% endnote %}

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<!-- локаль ru -->
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<!-- локаль en -->

<!-- желтая кнопка-кат: -->
<div class="cut-button">

{% cut "Message in WhatsApp" %}

<img src="https://yastatic.net/s3/doc-binary/src/support/direct/en/files/whatsapp-en-text.svg" style="display: block;"/>
<a href="https://wa.me/74951399193?utm_source=direct&amp;utm_medium=helpu&amp;tm_campaign=en" format="html" style="display: block; text-align: left; margin-left: 18px; color: #5889FF;">Go to WhatsApp</a>

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</div>



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{% cut "Call" %}

You can reach us from 10:00 to 19:00 GMT +3 (Moscow time) at:

**Moscow**: [+7 495 139-91-93](tel:+74951399193).

**Russia**: [8 800 700-47-45](tel:88007004745) (toll-free inside Russia).

To access your campaigns, the agent will need a [PIN code](https://yandex.com/support/direct/troubleshooting/pin-code.html).

{% endcut %}

</div>




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{% cut "Write a message" %}

<iframe form-id="1435" collapsed="no" collapsible="no" form-title="Обратиться в отдел клиентского сервиса" id="all-p" width="100%" src="https://forms.yandex.com/surveys/1435/?lang=ru&title=%D0%9E%20%D1%87%D0%B5%D0%BC%20%D0%B2%D1%8B%20%D1%85%D0%BE%D1%82%D0%B8%D1%82%D0%B5%20%D1%81%D0%BF%D1%80%D0%BE%D1%81%D0%B8%D1%82%D1%8C%3F&requestid=1678345963548777-1444993988871094178-vla1-3501-vla-l7-balancer-8080-BAL-7399&iframe=1&path=%2Fsupport%2Faudience%2Ftroubleshooting%2Fstart.html&feedback_sid=8935512981673750718&mobile=false&service=audience&referer=https%3A%2F%2Fyandex.com%2Fsupport%2Faudience%2Fdelete-data.html&url=https%3A%2F%2Fyandex.com%2Fsupport%2Faudience%2Ftroubleshooting%2Fstart.html" frameborder="0" style="background: #FFFFFF; border-radius: 10px; padding: 18px"></iframe>

{% endcut %}

</div>

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<!-- source: en/_includes/footer.md -->
<div width="100%" align="center"> 
<br><br>

[![](_assets/footer.png =300x)](https://audience.yandex.com/)

</div>
<!-- endsource: en/_includes/footer.md -->
