---
metadata:
  - name: generator
    content: Diplodoc Platform v5.39.1
alternate:
  - https://yandex.com.tr/support/yandex-ai-app/en/feedback.md
  - https://yandex.com.tr/support/yandex-ai-app/tr/feedback.md
---
> **Documentation Index:** Fetch the complete configuration index at https://yandex.com.tr/support/yandex-ai-app/en/llms.txt

# Support

If you encounter any issues while using Yandex AI and can't find a solution in Help, please contact us via the feedback form:

<div style="padding: 15px;
     margin: 10px 0;
     background: #FFFFFF;
     border-radius: 10px;
     border: 1px solid var(--yc-color-line-generic);
     border: 1px solid var(--g-color-line-generic);">
  <iframe style="background: #FFFFFF;"
        height="700"
        width="100%"
        frameborder="0"
        src="https://forms.yandex.com/surveys/13809939.a0fcb2e68b5e754a465e6a521a7aceea103007bc/?&iframe=1">
  </iframe>
</div>

You can also contact us through the app:

1. On the [home screen](https://yandex.com.tr/support/yandex-ai-app/en/home-screen.md), tap [](_assets/profile-icon.svg) **(profile picture)** in the upper-right corner and select **Help and feedback**.
1. In **Report reason**, choose one of the reasons:

   - **I have a suggestion**
   - **Interface issues**
   - **Something isn't working**
   - **Problem with answers**
   - **Other**

1. In the input field, please provide a detailed description of the issue. If possible, indicate your actions step by step, as well as the expected and actual result. This will help us resolve the issue faster.

{% include [button-toc](_includes/button-toc-b8405ba33939.md) %}