Yandex Disk storage space
- How can I see how much space is left on my Yandex Disk?
- How do I get more space on Yandex Disk?
- What happens if I run out of space on Yandex Disk?
- I've run out of space on Yandex Disk. Why?
- I see the message “No more space on your Disk”, but there is still a lot of free space
- Monthly file upload limit
- Yandex Disk space FAQ
You can manage your Yandex Disk, see how much free space is left, and purchase additional space if needed: when you make a purchase, the Yandex 360 plan is activated automatically.
How can I see how much space is left on my Yandex Disk?
To view the total Yandex Disk space and the amount of space used, check the indicator in the bottom left corner of the Yandex Disk window:
How do I get more space on Yandex Disk?
- Delete unnecessary folders and files, and then empty the Trash: files and folders moved to Trash also take up space on Yandex Disk.
- Activate a Yandex 360 plan with the amount of space you need.
- Use a promo code.
- Participate in promotions organized by Yandex 360 or our partners.
What happens if I run out of space on Yandex Disk?
When there's no more space on your Yandex Disk, access to Yandex Disk is restricted. If you don't take any action, Yandex Disk will be blocked after 44 days, and after 90 more days, all files on Yandex Disk will be permanently deleted.
Access restriction
When there's no more space on your Yandex Disk, you can't:
- Upload new files
- Share files and create shared folders
- Open files shared earlier via public links
- Efficiently work with the files you've uploaded earlier.
To lift the restrictions, purchase additional space or delete the files you no longer need and empty the Trash (files in the Trash also take up space). If necessary, download the files to your computer before deleting them.
Alert
If you don't lift the restrictions, your access to Yandex Disk will be blocked after 44 days.
Yandex Disk block
When Yandex Disk is blocked, you can't access it.
To unlock Yandex Disk and regain full access:
-
Purchase more space. Upgrade to a plan with more storage so you don't have to free up space by deleting uploaded files. For example, if you have 900 GB of files, upgrade to the 1 TB plan. After the plan is activated, Yandex Disk will be unblocked within a few minutes.
-
If you don't want to upgrade your plan, please free up some space.
- Contact support. Specify the blocked account username in the email.
- Expect a reply email: we'll temporarily unblock Yandex Disk.
- Once your Yandex Disk is unblocked, delete the files you no longer need or empty the Trash (items in the Trash take up space, too). If necessary, download the files to your computer before deleting them.
Alert
If you don't regain access to Yandex Disk, all your files will be permanently deleted after 90 days.
I've run out of space on Yandex Disk. Why?
Yandex 360 plan was deactivated
- Check your Yandex 360 plan. If it's deactivated, the extra space on Yandex Disk will also be disabled.
The promotion period has ended
- Your space on Yandex Disk may be reduced when the promotion that has granted you the additional space expires.
You filled all the available Yandex Disk space with data
- If your files have completely filled up your Yandex Disk, there are several ways to buy additional space.
I see the message “No more space on your Disk”, but there is still a lot of free space
You can sometimes see this message in Yandex Disk. Additionally, the actual space taken up by files on Yandex Disk may be less than the occupied space shown by the indicator (in the bottom left corner of the Yandex Disk page). This is because the files you moved to the Trash on the Yandex Disk page or deleted in Yandex Disk for desktop still take up space on your Yandex Disk. They will be automatically deleted in 30 days. If you're running out of space, empty the Trash in advance.
It can also happen if you use different accounts in the browser and in the Yandex Disk desktop application. Make sure that the account you're using in the browser is the same account you're using in the Yandex Disk desktop application.
Monthly file upload limit
The amount of data you can upload to Yandex Disk is limited to a maximum of twice the storage capacity of your current plan. For example, with a Yandex Disk capacity of 5 GB, you can upload a maximum of 10 GB per month if you occasionally free up space on your Yandex Disk.
If you reach your monthly limit within 30 days of your first upload, your Yandex Disk actions will be limited for the rest of the period: you will only be able to view and download files. After 30 days from your first upload, the limit will be reset and you'll be able to upload files to Yandex Disk again. To increase your monthly limit, activate the Yandex 360 plan: the more space you have on Yandex Disk, the higher your monthly limit.
For example, if you started uploading files on July 1, then the period during which all your uploads will be totaled will last until July 30. If you reach the limit on July 5, the restrictions will be in effect from July 5 to July 30, inclusive. On July 31, the limit will be reset, all restrictions will be lifted, and the next period will begin. The period will be reset even if you don't reach the upload limit in July.
Yandex Disk space FAQ
No access to Yandex Disk. I can't log in to the mobile app.
Your access may be blocked if your files exceed your plan's capacity. For example, your Yandex Disk capacity is 5 GB, but your files occupy 5.5 GB of space. To lift the restrictions, purchase additional space or delete the files you no longer need.
To delete files, fill out the feedback form: your Yandex Disk will be automatically unblocked for a certain period.
Note
Files deleted from Yandex Disk end up in the Trash and still take up space on your Yandex Disk. To free the space, clean the Trash. Photos and videos that were uploaded to unlimited storage don't occupy space on Yandex Disk, so there's no need to delete them.
You can activate a Yandex 360 plan or see how much Yandex Disk space is left.
For more details on access restrictions, see What happens if I run out of space on Yandex Disk?
I can't upload a file to Yandex Disk. The message "File upload is currently unavailable. You can only view and download files" appears.
You've exceeded the limit, so file uploads are temporarily restricted. The amount of data you can upload to Yandex Disk is limited to a maximum of twice the storage capacity of your current plan. For example, with a Yandex Disk capacity of 5 GB, you can upload a maximum of 10 GB if you occasionally free up space on Yandex Disk.
The limit is used up even if you upload files to folders owned by others. This is necessary to ensure that other Yandex Disk users are not prevented from uploading files.
The limit resets 30 days after the first upload.
To increase your monthly limit, get more space on Yandex Disk, and enjoy other benefits, activate a Yandex 360 plan here.
For more details on the limit, see Monthly file upload limit.
Space on my Yandex Disk has decreased. What happened?
- See how much space is left on Yandex Disk on the Yandex 360 plans page.
- Check the Yandex Disk usage history to find out if the space was reduced and why.
Possible reasons:
- The plan that provided the space has expired. You can switch to a new plan on the Yandex 360 plans page.
- You deactivated and activated the Yandex Plus subscription. The promotion period has ended, and 10 GB of space is no longer added to Yandex Disk as part of the Yandex Plus subscription. To learn about available Yandex Plus bonus points, contact support using the form at the bottom of the page.
What happens to the Yandex Disk space when the Yandex 360 plan expires?
Yandex Disk will go back to its original capacity. If you run out of free space after Yandex 360 plan is deactivated, your access to Yandex Disk will be restricted for 44 days, and then it will be blocked.
You can purchase more space on Yandex Disk or see how much space is left on the Yandex 360 plans page.
For more details on features and plan activation, see Help for Yandex 360 plans.
What to do if there are issues with the Yandex 360 plan
You can search for the answer in Help for Yandex 360 plans.
If you couldn't find the answer, contact support using the form at the bottom of the page.