---
metadata:
  - name: generator
    content: Diplodoc Platform v5.56.0
alternate:
  - https://yandex.com.tr/support/translate-app-ios/en/troubleshooting.md
  - https://yandex.com.tr/support/translate-app-ios/kk/troubleshooting.md
  - https://yandex.com.tr/support/translate-app-ios/ru/troubleshooting.md
  - https://yandex.com.tr/support/translate-app-ios/tr/troubleshooting.md
  - https://yandex.com.tr/support/translate-app-ios/uz/troubleshooting.md
  - href: uz/troubleshooting.md
    type: text/markdown
    title: Markdown version
  - href: llms.txt
    type: text/markdown
    title: llms.txt
---
> **Documentation Index:** Fetch the complete configuration index at https://yandex.com.tr/support/translate-app-ios/uz/llms.txt


# Yordam xizmati

Savollaringiz bo‘lsa, ekranning pastki o‘ng burchagidagi ![](_image/messenger-logo.svg) tugmasini bosing va bizga chatda yozing.

Chat operatorlari har kuni soat [10:00 dan 18:00 gacha](*msk) ishlaydi. Qolgan vaqtda botimiz mashhur savollarga javob beradi.

Biz bilan email orqali bog‘lanish uchun tavsiya etilgan mavzulardan birini tanlang.

{% cut "Yaxshilashni taklif qilish" %}

Yandex Tarjimon istaklaringiz bilan yaxshilanishi mumkin. Agar sizga Tarjimondan qulay foydalanish uchun imkoniyatlar yetishmasa, ![](_image/messenger-logo.svg) chatida yoki quyidagi shakl yordamida yaxshilanishni taklif qiling.

<div style="padding: 15px;
     margin: 10px 0;
     background: #FFFFFF;
     border-radius: 10px;
     border: 1px solid var(--yc-color-line-generic);
     border: 1px solid var(--g-color-line-generic);">
  <iframe style="background: #FFFFFF;"
        height="700"
        width="100%"
        frameborder="0"
        src="https://forms.yandex.ru/surveys/10021459.fcf4cd053280fbc409aa298ae959aba91f7c1d94/?&iframe=1&lang=uz">
  </iframe>
</div>

{% endcut %}

{% cut "Tarjimada xatolik" %} 


Agar tarjimada yoki lug‘atda biror xatoga duch kelsangiz, bu haqda ilovada xabar berishingiz mumkin.

Buning uchun ![](_image/mistake.png) tugmasini bosing, kerakli elementni tanlang va **Shikoyat qilish** tugmasini bosing. Siz fikr qoldirishingiz ham mumkin.

![](_image/ios-mistake.png)

Tarjima xatolari yuzasidan savollaringiz bo‘lsa, bizga ![](_image/messenger-logo.svg) chatida yoki quyidagi shakl orqali yozing.


<div style="padding: 15px;
     margin: 10px 0;
     background: #FFFFFF;
     border-radius: 10px;
     border: 1px solid var(--yc-color-line-generic);
     border: 1px solid var(--g-color-line-generic);">
  <iframe style="background: #FFFFFF;"
        height="700"
        width="100%"
        frameborder="0"
        src="https://forms.yandex.ru/surveys/10022308.b0f5c6375729f3cca7d1f468f676b3e402aa6288/?&iframe=1&lang=uz">
  </iframe>
</div>

{% endcut %}

{% cut "Ovoz ishlamayapti" %}

Aksariyat tillar uchun ilova qurilmangizdagi ovozlardan foydalanadi.


Agar ovozlar bo‘lmasa, ilovani qayta ishga tushiring. Buning uchun:

1. Bir nechta vazifalilik paneliga kiring.

2. Yandex Tarjimon ilovasini tepaga surish orqali yoping.

3. Yandex Tarjimon ilovasini qayta oching.

Agar bu yordam bermasa, qurilmani qayta ishga tushiring.

Agar muammo saqlanib qolsa yoki ovoz yuzasidan boshqa savollar paydo bo‘lsa, bizga ![](_image/messenger-logo.svg) chatida yoki quyidagi shakl orqali yozing.


<div style="padding: 15px;
     margin: 10px 0;
     background: #FFFFFF;
     border-radius: 10px;
     border: 1px solid var(--yc-color-line-generic);
     border: 1px solid var(--g-color-line-generic);">
  <iframe style="background: #FFFFFF;"
        height="700"
        width="100%"
        frameborder="0"
        src="https://forms.yandex.ru/surveys/2524/?&iframe=1&lang=uz">
  </iframe>
</div>

{% endcut %}

{% cut "Tarjima oflayn rejimda ishlamaydi" %}

Har bir til uchun oflayn lug‘atlarni alohida yuklab olish kerak. Masalan, rus tilidan ingliz tiliga oflayn tarjima qilish uchun ruscha lug‘atni yuklab olish kerak (ingliz tili oldindan o‘rnatilgan).

Til lug‘atlarini yuklab olishdan oldin internet yoniqligiga ishonch hosil qiling.


Agar bu yordam bermasa yoki oflayn-rejimdan boshqa savollar paydo bo‘lsa, bizga ![](_image/messenger-logo.svg) chatida yoki quyidagi shakl orqali yozing.

<div style="padding: 15px;
     margin: 10px 0;
     background: #FFFFFF;
     border-radius: 10px;
     border: 1px solid var(--yc-color-line-generic);
     border: 1px solid var(--g-color-line-generic);">
  <iframe style="background: #FFFFFF;"
        height="700"
        width="100%"
        frameborder="0"
        src="https://forms.yandex.ru/surveys/2524/?&iframe=1&lang=uz">
  </iframe>
</div>

{% endcut %}

{% cut "Surat tarjima qilinmaydi" %}

Suratdagi matnni aniqlash mumkinligiga ishonch hosil qiling. Ilova quyidagilarni aniqlamaydi:

* tiniq bo‘lmagan rasmlar; 

* burchak ostida olingan rasmlar; 

* qiya va qo‘lyozma matni.

Surat tarjimasi barcha tillar uchun ham mavjud emas. Mavjud tillar ro‘yxatini [Rasmdan tarjima qilish](https://yandex.com.tr/support/translate-app-ios/uz/phototranslate-mobile.md#troubleshooting) bo‘limida topish mumkin.

Agar suratli tarjima yuzasidan qiyinchiliklar tug‘ilgan bo‘lsa, bizga ![](_image/messenger-logo.svg) chatida yoki quyidagi shakl orqali yozing. Tarjima natijasining asl tasviri va skrinshotiga murojaat qiling.

<div style="padding: 15px;
     margin: 10px 0;
     background: #FFFFFF;
     border-radius: 10px;
     border: 1px solid var(--yc-color-line-generic);
     border: 1px solid var(--g-color-line-generic);">
  <iframe style="background: #FFFFFF;"
        height="700"
        width="100%"
        frameborder="0"
        src="https://forms.yandex.ru/surveys/10022310.fd4bca015906ba55bab479b65383ec75ef551c3b/?&iframe=1&lang=uz">
  </iframe>
</div>

{% endcut %}

{% cut "Ovozli buyruq ishlamayapti" %}

Aksariyat tillar uchun ilova tizimli nutqni aniqlashdan foydalanadi.


Agar ovozlar bo‘lmasa, ilovani qayta ishga tushiring. Buning uchun:

1. Bir nechta vazifalilik paneliga kiring.

2. Yandex Tarjimon ilovasini tepaga surish orqali yoping.

3. Yandex Tarjimon ilovasini qayta oching.

Agar bu yordam bermasa, qurilmani qayta ishga tushiring.

Agar muammo saqlanib qolsa yoki ovozli buyruq yuzasidan boshqa savollar paydo bo‘lsa, bizga ![](_image/messenger-logo.svg) chatida yoki quyidagi shakl orqali yozing.


<div style="padding: 15px;
     margin: 10px 0;
     background: #FFFFFF;
     border-radius: 10px;
     border: 1px solid var(--yc-color-line-generic);
     border: 1px solid var(--g-color-line-generic);">
  <iframe style="background: #FFFFFF;"
        height="700"
        width="100%"
        frameborder="0"
        src="https://forms.yandex.ru/surveys/2524/?&iframe=1&lang=uz">
  </iframe>
</div>

{% endcut %}

{% cut "Kerakli til yo‘q" %}

Biz har doim yangi tillarni qo‘shish ustida ishlaymiz. ![](_image/messenger-logo.svg) chatida yoki quyidagi shakl yordamida bizga yozing va sizga qaysi til yetishmayotganini ayting. Istaklaringizni albatta ko‘rib chiqamiz.

<div style="padding: 15px;
     margin: 10px 0;
     background: #FFFFFF;
     border-radius: 10px;
     border: 1px solid var(--yc-color-line-generic);
     border: 1px solid var(--g-color-line-generic);">
  <iframe style="background: #FFFFFF;"
        height="700"
        width="100%"
        frameborder="0"
        src="https://forms.yandex.ru/surveys/10021459.fcf4cd053280fbc409aa298ae959aba91f7c1d94/?&iframe=1&lang=uz">
  </iframe>
</div>

{% endcut %}

{% cut "Ilovadan chiqib ketyapti/ishga tushmayapti" %}


1. Agar imkon bo‘lsa, ichki [Ekranni yozib olish](https://support.apple.com/en-uz/102653) vositasini oching va chiqib ketishga olib keladigan harakatlar ketma-ketligini videoga yozing. 

2. Agar ilova sozlamalariga kira olmasangiz, **Dastur haqida** ruknini oching va Yandex Tarjimon logotipini bosing. Vaqtinchalik xotiraga [UUID](*uuid) raqami nusxalanadi. Uni xatolik hisobotiga kiriting.

3. Barcha ma’lumotlarni quyidagi shakl yordamida bizga yuboring. 


<div style="padding: 15px;
     margin: 10px 0;
     background: #FFFFFF;
     border-radius: 10px;
     border: 1px solid var(--yc-color-line-generic);
     border: 1px solid var(--g-color-line-generic);">
  <iframe style="background: #FFFFFF;"
        height="700"
        width="100%"
        frameborder="0"
        src="https://forms.yandex.ru/surveys/2524/?&iframe=1&lang=uz">
  </iframe>
</div>

{% endcut %}

{% cut "Telegram boti bilan bog‘liq muammo" %}

Agar [Telegram bot](https://yandex.com.tr/support/translate-app-ios/uz/bot.md) bo‘limida savolingizga javob topmagan bo‘lsangiz, ![](_image/messenger-logo.svg) chatida yoki quyidagi shakl yordamida bizga yozing.

<div style="padding: 15px;
     margin: 10px 0;
     background: #FFFFFF;
     border-radius: 10px;
     border: 1px solid var(--yc-color-line-generic);
     border: 1px solid var(--g-color-line-generic);">
  <iframe style="background: #FFFFFF;"
        height="700"
        width="100%"
        frameborder="0"
        src="https://forms.yandex.ru/surveys/10036532.7619840b731ad0c57986e489fa46ab4faa6c4e15/?&iframe=1&lang=uz">
  </iframe>
</div>

{% endcut %}

{% cut "Boshqa savol berish" %}

Agar savolingizga javob topmagan bo‘lsangiz, ![](_image/messenger-logo.svg) chatida yoki quyidagi shakl yordamida bizga yozing.

<div style="padding: 15px;
     margin: 10px 0;
     background: #FFFFFF;
     border-radius: 10px;
     border: 1px solid var(--yc-color-line-generic);
     border: 1px solid var(--g-color-line-generic);">
  <iframe style="background: #FFFFFF;"
        height="700"
        width="100%"
        frameborder="0"
        src="https://forms.yandex.ru/surveys/2524/?&iframe=1&lang=uz">
  </iframe>
</div>

{% endcut %}

Agar savolingiz Yandexning boshqa xizmatiga taalluqli bo‘lsa, uni [Yandex Support bosh sahifasida](https://yandex.uz/support) toping yoki [Yordam xizmati](https://yandex.com/support/common/troubleshooting/main.html) rukniga kiring.

Agar savolingiz siz tarjima qilgan sayt yuzasidan bo‘lsa, bu sayt egasiga murojaat qiling.

[*msk]: MSK vaqti bo‘yicha

[*uuid]: UUID (Universally Unique Identifier) — dastur yaratishda ishlatiladigan identifikatiya standarti

[*path]: Manzil qurilmangizga qarab farq qilishi mumkin.