---
metadata:
  - name: generator
    content: Diplodoc Platform v5.42.1
alternate:
  - https://yandex.com.tr/support/translate-app-android/en/troubleshooting.md
  - https://yandex.com.tr/support/translate-app-android/kk/troubleshooting.md
  - https://yandex.com.tr/support/translate-app-android/ru/troubleshooting.md
  - https://yandex.com.tr/support/translate-app-android/tr/troubleshooting.md
  - https://yandex.com.tr/support/translate-app-android/uz/troubleshooting.md
---
> **Documentation Index:** Fetch the complete configuration index at https://yandex.com.tr/support/translate-app-android/kk/llms.txt


# Қолдау қызметі

Егер сұрақ туындаса, экранның оң жақ төменгі бұрышындағы <svg width="28" height="28" viewBox="0 0 28 28" fill="none" xmlns="http://www.w3.org/2000/svg"><g clip-path="url(#svg-vj6ft7ju__clip0)"><g filter="url(#svg-vj6ft7ju__filter0_d)"><path fill-rule="evenodd" clip-rule="evenodd" d="M14 0C2.8 0 0 2.8 0 14C0 25.2 2.8 28 14 28C25.2 28 28 25.2 28 14C28 2.8 25.2 0 14 0Z" fill="#00D7D7"/><path fill-rule="evenodd" clip-rule="evenodd" d="M14 0C2.8 0 0 2.8 0 14C0 25.2 2.8 28 14 28C25.2 28 28 25.2 28 14C28 2.8 25.2 0 14 0Z" fill="url(#svg-vj6ft7ju__paint0_linear)"/><path fill-rule="evenodd" clip-rule="evenodd" d="M14 0C2.8 0 0 2.8 0 14C0 25.2 2.8 28 14 28C25.2 28 28 25.2 28 14C28 2.8 25.2 0 14 0Z" fill="url(#svg-vj6ft7ju__paint1_linear)"/></g><path d="M25.0249 13.7106C24.9593 13.5028 24.8061 13.3169 24.5983 13.1965L8.49834 4.16217C7.86396 3.81217 7.0874 4.2606 7.0874 4.99342V7.11529V8.38404L25.0249 13.7106Z" fill="#FAFFFE"/><path d="M7.0874 20.9013V23.0231C7.0874 23.745 7.86396 24.2044 8.49834 23.8544L24.5983 14.831C24.8171 14.7106 24.9593 14.5247 25.0249 14.3169L7.0874 19.6216V20.9013Z" fill="#C8F4F9"/><path d="M7.08759 8.37787L5.87353 8.01693C5.07509 7.77631 4.38603 8.60756 4.7579 9.35131L5.41415 10.6529L6.87978 13.5732L7.09853 13.9997V8.37787H7.08759Z" fill="#DEF8FB"/><path d="M7.0874 13.9998H25.0796C25.0796 13.8904 25.0577 13.792 25.0249 13.6936L7.0874 8.37793V13.9998Z" fill="#DEF8FB"/><path d="M7.09853 14.0005L4.7579 18.6489C4.38603 19.3927 5.07509 20.2239 5.87353 19.9833L7.08759 19.6224V14.0005H7.09853Z" fill="#FAFFFE"/><path d="M7.0874 19.6219L25.0358 14.3063C25.0686 14.2078 25.0905 14.0984 25.0905 14H7.0874V19.6219Z" fill="#FAFFFE"/></g><defs><filter id="svg-vj6ft7ju__filter0_d" x="-25.7204" y="-14.7308" width="79.4408" height="79.4408" filterUnits="userSpaceOnUse" color-interpolation-filters="sRGB"><feFlood flood-opacity="0" result="BackgroundImageFix"/><feColorMatrix in="SourceAlpha" type="matrix" values="0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 127 0"/><feOffset dy="10.9896"/><feGaussianBlur stdDeviation="12.8602"/><feColorMatrix type="matrix" values="0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0.06 0"/><feBlend mode="normal" in2="BackgroundImageFix" result="effect1_dropShadow"/><feBlend mode="normal" in="SourceGraphic" in2="effect1_dropShadow" result="shape"/></filter><linearGradient id="svg-vj6ft7ju__paint0_linear" x1="44.8437" y1="-28.5469" x2="14" y2="16.5156" gradientUnits="userSpaceOnUse"><stop stop-color="white"/><stop offset="1" stop-color="white" stop-opacity="0"/></linearGradient><linearGradient id="svg-vj6ft7ju__paint1_linear" x1="14" y1="33.3594" x2="34.3437" y2="-11.4844" gradientUnits="userSpaceOnUse"><stop stop-color="#00BCBC"/><stop offset="1" stop-color="white" stop-opacity="0"/></linearGradient><clipPath id="svg-vj6ft7ju__clip0"><path d="M0 0H28V28H0V0Z" fill="white"/></clipPath></defs></svg> басыңыз және бізге чат арқылы жазыңыз.

Чаттағы операторлар күн сайын [10:00-ден бастап 18:0-ге дейін](*msk) жұмыс істейді. Басқа уақытта біздің бот көп қойылатын сұрақтарға жауап береді.

Бізге пошта арқылы хабарласу үшін ұсынылған тақырыптардың бірін таңдаңыз.

{% cut "Жақсартым ұсыну" %}

Яндекс Аудармашы сіздің тілектеріңіздің арқасында жақсара түседі. Егер сізге Аудармашыны ыңғайлы пайдалану үшін опциялар жеткіліксіз болса, <svg width="28" height="28" viewBox="0 0 28 28" fill="none" xmlns="http://www.w3.org/2000/svg"><g clip-path="url(#svg-g4kkp9bu__clip0)"><g filter="url(#svg-g4kkp9bu__filter0_d)"><path fill-rule="evenodd" clip-rule="evenodd" d="M14 0C2.8 0 0 2.8 0 14C0 25.2 2.8 28 14 28C25.2 28 28 25.2 28 14C28 2.8 25.2 0 14 0Z" fill="#00D7D7"/><path fill-rule="evenodd" clip-rule="evenodd" d="M14 0C2.8 0 0 2.8 0 14C0 25.2 2.8 28 14 28C25.2 28 28 25.2 28 14C28 2.8 25.2 0 14 0Z" fill="url(#svg-g4kkp9bu__paint0_linear)"/><path fill-rule="evenodd" clip-rule="evenodd" d="M14 0C2.8 0 0 2.8 0 14C0 25.2 2.8 28 14 28C25.2 28 28 25.2 28 14C28 2.8 25.2 0 14 0Z" fill="url(#svg-g4kkp9bu__paint1_linear)"/></g><path d="M25.0249 13.7106C24.9593 13.5028 24.8061 13.3169 24.5983 13.1965L8.49834 4.16217C7.86396 3.81217 7.0874 4.2606 7.0874 4.99342V7.11529V8.38404L25.0249 13.7106Z" fill="#FAFFFE"/><path d="M7.0874 20.9013V23.0231C7.0874 23.745 7.86396 24.2044 8.49834 23.8544L24.5983 14.831C24.8171 14.7106 24.9593 14.5247 25.0249 14.3169L7.0874 19.6216V20.9013Z" fill="#C8F4F9"/><path d="M7.08759 8.37787L5.87353 8.01693C5.07509 7.77631 4.38603 8.60756 4.7579 9.35131L5.41415 10.6529L6.87978 13.5732L7.09853 13.9997V8.37787H7.08759Z" fill="#DEF8FB"/><path d="M7.0874 13.9998H25.0796C25.0796 13.8904 25.0577 13.792 25.0249 13.6936L7.0874 8.37793V13.9998Z" fill="#DEF8FB"/><path d="M7.09853 14.0005L4.7579 18.6489C4.38603 19.3927 5.07509 20.2239 5.87353 19.9833L7.08759 19.6224V14.0005H7.09853Z" fill="#FAFFFE"/><path d="M7.0874 19.6219L25.0358 14.3063C25.0686 14.2078 25.0905 14.0984 25.0905 14H7.0874V19.6219Z" fill="#FAFFFE"/></g><defs><filter id="svg-g4kkp9bu__filter0_d" x="-25.7204" y="-14.7308" width="79.4408" height="79.4408" filterUnits="userSpaceOnUse" color-interpolation-filters="sRGB"><feFlood flood-opacity="0" result="BackgroundImageFix"/><feColorMatrix in="SourceAlpha" type="matrix" values="0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 127 0"/><feOffset dy="10.9896"/><feGaussianBlur stdDeviation="12.8602"/><feColorMatrix type="matrix" values="0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0.06 0"/><feBlend mode="normal" in2="BackgroundImageFix" result="effect1_dropShadow"/><feBlend mode="normal" in="SourceGraphic" in2="effect1_dropShadow" result="shape"/></filter><linearGradient id="svg-g4kkp9bu__paint0_linear" x1="44.8437" y1="-28.5469" x2="14" y2="16.5156" gradientUnits="userSpaceOnUse"><stop stop-color="white"/><stop offset="1" stop-color="white" stop-opacity="0"/></linearGradient><linearGradient id="svg-g4kkp9bu__paint1_linear" x1="14" y1="33.3594" x2="34.3437" y2="-11.4844" gradientUnits="userSpaceOnUse"><stop stop-color="#00BCBC"/><stop offset="1" stop-color="white" stop-opacity="0"/></linearGradient><clipPath id="svg-g4kkp9bu__clip0"><path d="M0 0H28V28H0V0Z" fill="white"/></clipPath></defs></svg> чаты арқылы жақсартым ұсыныңыз немесе төмендегі форма арқылы хабарласыңыз.

<div style="padding: 15px;
     margin: 10px 0;
     background: #FFFFFF;
     border-radius: 10px;
     border: 1px solid var(--yc-color-line-generic);
     border: 1px solid var(--g-color-line-generic);">
  <iframe style="background: #FFFFFF;"
        height="700"
        width="100%"
        frameborder="0"
        src="https://forms.yandex.ru/surveys/10021459.fcf4cd053280fbc409aa298ae959aba91f7c1d94/?&iframe=1&lang=kk">
  </iframe>
</div>

{% endcut %}

{% cut "Аудармада қате бар" %}


Егер аудармада немесе сөздікте қандай да бір қате кездессе, бізге <svg width="28" height="28" viewBox="0 0 28 28" fill="none" xmlns="http://www.w3.org/2000/svg"><g clip-path="url(#svg-0y67zoly__clip0)"><g filter="url(#svg-0y67zoly__filter0_d)"><path fill-rule="evenodd" clip-rule="evenodd" d="M14 0C2.8 0 0 2.8 0 14C0 25.2 2.8 28 14 28C25.2 28 28 25.2 28 14C28 2.8 25.2 0 14 0Z" fill="#00D7D7"/><path fill-rule="evenodd" clip-rule="evenodd" d="M14 0C2.8 0 0 2.8 0 14C0 25.2 2.8 28 14 28C25.2 28 28 25.2 28 14C28 2.8 25.2 0 14 0Z" fill="url(#svg-0y67zoly__paint0_linear)"/><path fill-rule="evenodd" clip-rule="evenodd" d="M14 0C2.8 0 0 2.8 0 14C0 25.2 2.8 28 14 28C25.2 28 28 25.2 28 14C28 2.8 25.2 0 14 0Z" fill="url(#svg-0y67zoly__paint1_linear)"/></g><path d="M25.0249 13.7106C24.9593 13.5028 24.8061 13.3169 24.5983 13.1965L8.49834 4.16217C7.86396 3.81217 7.0874 4.2606 7.0874 4.99342V7.11529V8.38404L25.0249 13.7106Z" fill="#FAFFFE"/><path d="M7.0874 20.9013V23.0231C7.0874 23.745 7.86396 24.2044 8.49834 23.8544L24.5983 14.831C24.8171 14.7106 24.9593 14.5247 25.0249 14.3169L7.0874 19.6216V20.9013Z" fill="#C8F4F9"/><path d="M7.08759 8.37787L5.87353 8.01693C5.07509 7.77631 4.38603 8.60756 4.7579 9.35131L5.41415 10.6529L6.87978 13.5732L7.09853 13.9997V8.37787H7.08759Z" fill="#DEF8FB"/><path d="M7.0874 13.9998H25.0796C25.0796 13.8904 25.0577 13.792 25.0249 13.6936L7.0874 8.37793V13.9998Z" fill="#DEF8FB"/><path d="M7.09853 14.0005L4.7579 18.6489C4.38603 19.3927 5.07509 20.2239 5.87353 19.9833L7.08759 19.6224V14.0005H7.09853Z" fill="#FAFFFE"/><path d="M7.0874 19.6219L25.0358 14.3063C25.0686 14.2078 25.0905 14.0984 25.0905 14H7.0874V19.6219Z" fill="#FAFFFE"/></g><defs><filter id="svg-0y67zoly__filter0_d" x="-25.7204" y="-14.7308" width="79.4408" height="79.4408" filterUnits="userSpaceOnUse" color-interpolation-filters="sRGB"><feFlood flood-opacity="0" result="BackgroundImageFix"/><feColorMatrix in="SourceAlpha" type="matrix" values="0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 127 0"/><feOffset dy="10.9896"/><feGaussianBlur stdDeviation="12.8602"/><feColorMatrix type="matrix" values="0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0.06 0"/><feBlend mode="normal" in2="BackgroundImageFix" result="effect1_dropShadow"/><feBlend mode="normal" in="SourceGraphic" in2="effect1_dropShadow" result="shape"/></filter><linearGradient id="svg-0y67zoly__paint0_linear" x1="44.8437" y1="-28.5469" x2="14" y2="16.5156" gradientUnits="userSpaceOnUse"><stop stop-color="white"/><stop offset="1" stop-color="white" stop-opacity="0"/></linearGradient><linearGradient id="svg-0y67zoly__paint1_linear" x1="14" y1="33.3594" x2="34.3437" y2="-11.4844" gradientUnits="userSpaceOnUse"><stop stop-color="#00BCBC"/><stop offset="1" stop-color="white" stop-opacity="0"/></linearGradient><clipPath id="svg-0y67zoly__clip0"><path d="M0 0H28V28H0V0Z" fill="white"/></clipPath></defs></svg> чаты немесе төмендегі форма арқылы жазыңыз. Ол үшін:

1. Өзіңіз аударған мәтіннің түпнұсқасын көшіріп алыңыз.

2. Аударма немесе сөздік элементі тұрған [скриншотты](https://yandex.kz/support2/common/kk/troubleshooting/screenshot.html) қоса жіберіңіз.


<div style="padding: 15px;
     margin: 10px 0;
     background: #FFFFFF;
     border-radius: 10px;
     border: 1px solid var(--yc-color-line-generic);
     border: 1px solid var(--g-color-line-generic);">
  <iframe style="background: #FFFFFF;"
        height="700"
        width="100%"
        frameborder="0"
        src="https://forms.yandex.ru/surveys/10022308.b0f5c6375729f3cca7d1f468f676b3e402aa6288/?&iframe=1&lang=kk">
  </iframe>
</div>

{% endcut %}

{% cut "Дыбыстау істемей тұр" %}

Көптеген тілдер үшін қолданба құрылғыңыздағы дауыстарды қолданады.


**Жүйе** → **Тіл және енгізу** → **Ауызекі сөзді синтездеу** [бөліміне](*path) өтіп, қажетті тілдік сөздіктердің орнатылғанын тексеріп алыңыз.

Егер ол көмектеспесе немесе дыбыстауға қатысты басқа сауалдар туындаса, бізге <svg width="28" height="28" viewBox="0 0 28 28" fill="none" xmlns="http://www.w3.org/2000/svg"><g clip-path="url(#svg-6r2ltjdd__clip0)"><g filter="url(#svg-6r2ltjdd__filter0_d)"><path fill-rule="evenodd" clip-rule="evenodd" d="M14 0C2.8 0 0 2.8 0 14C0 25.2 2.8 28 14 28C25.2 28 28 25.2 28 14C28 2.8 25.2 0 14 0Z" fill="#00D7D7"/><path fill-rule="evenodd" clip-rule="evenodd" d="M14 0C2.8 0 0 2.8 0 14C0 25.2 2.8 28 14 28C25.2 28 28 25.2 28 14C28 2.8 25.2 0 14 0Z" fill="url(#svg-6r2ltjdd__paint0_linear)"/><path fill-rule="evenodd" clip-rule="evenodd" d="M14 0C2.8 0 0 2.8 0 14C0 25.2 2.8 28 14 28C25.2 28 28 25.2 28 14C28 2.8 25.2 0 14 0Z" fill="url(#svg-6r2ltjdd__paint1_linear)"/></g><path d="M25.0249 13.7106C24.9593 13.5028 24.8061 13.3169 24.5983 13.1965L8.49834 4.16217C7.86396 3.81217 7.0874 4.2606 7.0874 4.99342V7.11529V8.38404L25.0249 13.7106Z" fill="#FAFFFE"/><path d="M7.0874 20.9013V23.0231C7.0874 23.745 7.86396 24.2044 8.49834 23.8544L24.5983 14.831C24.8171 14.7106 24.9593 14.5247 25.0249 14.3169L7.0874 19.6216V20.9013Z" fill="#C8F4F9"/><path d="M7.08759 8.37787L5.87353 8.01693C5.07509 7.77631 4.38603 8.60756 4.7579 9.35131L5.41415 10.6529L6.87978 13.5732L7.09853 13.9997V8.37787H7.08759Z" fill="#DEF8FB"/><path d="M7.0874 13.9998H25.0796C25.0796 13.8904 25.0577 13.792 25.0249 13.6936L7.0874 8.37793V13.9998Z" fill="#DEF8FB"/><path d="M7.09853 14.0005L4.7579 18.6489C4.38603 19.3927 5.07509 20.2239 5.87353 19.9833L7.08759 19.6224V14.0005H7.09853Z" fill="#FAFFFE"/><path d="M7.0874 19.6219L25.0358 14.3063C25.0686 14.2078 25.0905 14.0984 25.0905 14H7.0874V19.6219Z" fill="#FAFFFE"/></g><defs><filter id="svg-6r2ltjdd__filter0_d" x="-25.7204" y="-14.7308" width="79.4408" height="79.4408" filterUnits="userSpaceOnUse" color-interpolation-filters="sRGB"><feFlood flood-opacity="0" result="BackgroundImageFix"/><feColorMatrix in="SourceAlpha" type="matrix" values="0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 127 0"/><feOffset dy="10.9896"/><feGaussianBlur stdDeviation="12.8602"/><feColorMatrix type="matrix" values="0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0.06 0"/><feBlend mode="normal" in2="BackgroundImageFix" result="effect1_dropShadow"/><feBlend mode="normal" in="SourceGraphic" in2="effect1_dropShadow" result="shape"/></filter><linearGradient id="svg-6r2ltjdd__paint0_linear" x1="44.8437" y1="-28.5469" x2="14" y2="16.5156" gradientUnits="userSpaceOnUse"><stop stop-color="white"/><stop offset="1" stop-color="white" stop-opacity="0"/></linearGradient><linearGradient id="svg-6r2ltjdd__paint1_linear" x1="14" y1="33.3594" x2="34.3437" y2="-11.4844" gradientUnits="userSpaceOnUse"><stop stop-color="#00BCBC"/><stop offset="1" stop-color="white" stop-opacity="0"/></linearGradient><clipPath id="svg-6r2ltjdd__clip0"><path d="M0 0H28V28H0V0Z" fill="white"/></clipPath></defs></svg> чаты арқылы немесе төмендегі форма арқылы жазыңыз.


<div style="padding: 15px;
     margin: 10px 0;
     background: #FFFFFF;
     border-radius: 10px;
     border: 1px solid var(--yc-color-line-generic);
     border: 1px solid var(--g-color-line-generic);">
  <iframe style="background: #FFFFFF;"
        height="700"
        width="100%"
        frameborder="0"
        src="https://forms.yandex.ru/surveys/2524/?&iframe=1&lang=kk">
  </iframe>
</div>

{% endcut %}

{% cut "Аударма офлайн-режимде істемейді" %}

Әрбір тіл үшін офлайн-сөздіктерді бөлек жүктеп алу керек. Мысалы, орыс тілінен ағылшын тіліне офлайн-аудару үшін орысша сөздікті (ағылшын тілі алдын ала орнатылған) жүктеп алу керек.

Тілдік сөздіктерді жүктеп алар алдында интернет қосулы екенін тексеріп алыңыз.


Офлайн-режимде дауыспен енгізу істемейді.


Егер ол көмектеспесе немесе офлайн-режимге қатысты басқа сауалдар туындаса, бізге <svg width="28" height="28" viewBox="0 0 28 28" fill="none" xmlns="http://www.w3.org/2000/svg"><g clip-path="url(#svg-ebeiou2x__clip0)"><g filter="url(#svg-ebeiou2x__filter0_d)"><path fill-rule="evenodd" clip-rule="evenodd" d="M14 0C2.8 0 0 2.8 0 14C0 25.2 2.8 28 14 28C25.2 28 28 25.2 28 14C28 2.8 25.2 0 14 0Z" fill="#00D7D7"/><path fill-rule="evenodd" clip-rule="evenodd" d="M14 0C2.8 0 0 2.8 0 14C0 25.2 2.8 28 14 28C25.2 28 28 25.2 28 14C28 2.8 25.2 0 14 0Z" fill="url(#svg-ebeiou2x__paint0_linear)"/><path fill-rule="evenodd" clip-rule="evenodd" d="M14 0C2.8 0 0 2.8 0 14C0 25.2 2.8 28 14 28C25.2 28 28 25.2 28 14C28 2.8 25.2 0 14 0Z" fill="url(#svg-ebeiou2x__paint1_linear)"/></g><path d="M25.0249 13.7106C24.9593 13.5028 24.8061 13.3169 24.5983 13.1965L8.49834 4.16217C7.86396 3.81217 7.0874 4.2606 7.0874 4.99342V7.11529V8.38404L25.0249 13.7106Z" fill="#FAFFFE"/><path d="M7.0874 20.9013V23.0231C7.0874 23.745 7.86396 24.2044 8.49834 23.8544L24.5983 14.831C24.8171 14.7106 24.9593 14.5247 25.0249 14.3169L7.0874 19.6216V20.9013Z" fill="#C8F4F9"/><path d="M7.08759 8.37787L5.87353 8.01693C5.07509 7.77631 4.38603 8.60756 4.7579 9.35131L5.41415 10.6529L6.87978 13.5732L7.09853 13.9997V8.37787H7.08759Z" fill="#DEF8FB"/><path d="M7.0874 13.9998H25.0796C25.0796 13.8904 25.0577 13.792 25.0249 13.6936L7.0874 8.37793V13.9998Z" fill="#DEF8FB"/><path d="M7.09853 14.0005L4.7579 18.6489C4.38603 19.3927 5.07509 20.2239 5.87353 19.9833L7.08759 19.6224V14.0005H7.09853Z" fill="#FAFFFE"/><path d="M7.0874 19.6219L25.0358 14.3063C25.0686 14.2078 25.0905 14.0984 25.0905 14H7.0874V19.6219Z" fill="#FAFFFE"/></g><defs><filter id="svg-ebeiou2x__filter0_d" x="-25.7204" y="-14.7308" width="79.4408" height="79.4408" filterUnits="userSpaceOnUse" color-interpolation-filters="sRGB"><feFlood flood-opacity="0" result="BackgroundImageFix"/><feColorMatrix in="SourceAlpha" type="matrix" values="0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 127 0"/><feOffset dy="10.9896"/><feGaussianBlur stdDeviation="12.8602"/><feColorMatrix type="matrix" values="0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0.06 0"/><feBlend mode="normal" in2="BackgroundImageFix" result="effect1_dropShadow"/><feBlend mode="normal" in="SourceGraphic" in2="effect1_dropShadow" result="shape"/></filter><linearGradient id="svg-ebeiou2x__paint0_linear" x1="44.8437" y1="-28.5469" x2="14" y2="16.5156" gradientUnits="userSpaceOnUse"><stop stop-color="white"/><stop offset="1" stop-color="white" stop-opacity="0"/></linearGradient><linearGradient id="svg-ebeiou2x__paint1_linear" x1="14" y1="33.3594" x2="34.3437" y2="-11.4844" gradientUnits="userSpaceOnUse"><stop stop-color="#00BCBC"/><stop offset="1" stop-color="white" stop-opacity="0"/></linearGradient><clipPath id="svg-ebeiou2x__clip0"><path d="M0 0H28V28H0V0Z" fill="white"/></clipPath></defs></svg> чаты арқылы немесе төмендегі форма арқылы жазыңыз.

<div style="padding: 15px;
     margin: 10px 0;
     background: #FFFFFF;
     border-radius: 10px;
     border: 1px solid var(--yc-color-line-generic);
     border: 1px solid var(--g-color-line-generic);">
  <iframe style="background: #FFFFFF;"
        height="700"
        width="100%"
        frameborder="0"
        src="https://forms.yandex.ru/surveys/2524/?&iframe=1&lang=kk">
  </iframe>
</div>

{% endcut %}

{% cut "Фотосурет аударылмай жатыр" %}

Фотосуреттегі мәтінді танып-ажыратуға болатындығын тексеріп алыңыз. Қолданба мыналарды ажырата алмайды:

* анық емес кескіндер;

* бұрыштан түсірілген кескіндер;

* курсив және қолмен жазылған мәтін.

Фотосуреттен аудару кейбір тілдер үшін ғана қолжетімді. Қолжетімді тілдердің тізімін [Суреттен аудару](https://yandex.com.tr/support/translate-app-android/kk/phototranslate-mobile.md#troubleshooting) бөлімінен таба аласыз.

Егер сізде фотоаудармаға қатысты қиындықтар туындаса, бізге <svg width="28" height="28" viewBox="0 0 28 28" fill="none" xmlns="http://www.w3.org/2000/svg"><g clip-path="url(#svg-zg6c0y66__clip0)"><g filter="url(#svg-zg6c0y66__filter0_d)"><path fill-rule="evenodd" clip-rule="evenodd" d="M14 0C2.8 0 0 2.8 0 14C0 25.2 2.8 28 14 28C25.2 28 28 25.2 28 14C28 2.8 25.2 0 14 0Z" fill="#00D7D7"/><path fill-rule="evenodd" clip-rule="evenodd" d="M14 0C2.8 0 0 2.8 0 14C0 25.2 2.8 28 14 28C25.2 28 28 25.2 28 14C28 2.8 25.2 0 14 0Z" fill="url(#svg-zg6c0y66__paint0_linear)"/><path fill-rule="evenodd" clip-rule="evenodd" d="M14 0C2.8 0 0 2.8 0 14C0 25.2 2.8 28 14 28C25.2 28 28 25.2 28 14C28 2.8 25.2 0 14 0Z" fill="url(#svg-zg6c0y66__paint1_linear)"/></g><path d="M25.0249 13.7106C24.9593 13.5028 24.8061 13.3169 24.5983 13.1965L8.49834 4.16217C7.86396 3.81217 7.0874 4.2606 7.0874 4.99342V7.11529V8.38404L25.0249 13.7106Z" fill="#FAFFFE"/><path d="M7.0874 20.9013V23.0231C7.0874 23.745 7.86396 24.2044 8.49834 23.8544L24.5983 14.831C24.8171 14.7106 24.9593 14.5247 25.0249 14.3169L7.0874 19.6216V20.9013Z" fill="#C8F4F9"/><path d="M7.08759 8.37787L5.87353 8.01693C5.07509 7.77631 4.38603 8.60756 4.7579 9.35131L5.41415 10.6529L6.87978 13.5732L7.09853 13.9997V8.37787H7.08759Z" fill="#DEF8FB"/><path d="M7.0874 13.9998H25.0796C25.0796 13.8904 25.0577 13.792 25.0249 13.6936L7.0874 8.37793V13.9998Z" fill="#DEF8FB"/><path d="M7.09853 14.0005L4.7579 18.6489C4.38603 19.3927 5.07509 20.2239 5.87353 19.9833L7.08759 19.6224V14.0005H7.09853Z" fill="#FAFFFE"/><path d="M7.0874 19.6219L25.0358 14.3063C25.0686 14.2078 25.0905 14.0984 25.0905 14H7.0874V19.6219Z" fill="#FAFFFE"/></g><defs><filter id="svg-zg6c0y66__filter0_d" x="-25.7204" y="-14.7308" width="79.4408" height="79.4408" filterUnits="userSpaceOnUse" color-interpolation-filters="sRGB"><feFlood flood-opacity="0" result="BackgroundImageFix"/><feColorMatrix in="SourceAlpha" type="matrix" values="0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 127 0"/><feOffset dy="10.9896"/><feGaussianBlur stdDeviation="12.8602"/><feColorMatrix type="matrix" values="0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0.06 0"/><feBlend mode="normal" in2="BackgroundImageFix" result="effect1_dropShadow"/><feBlend mode="normal" in="SourceGraphic" in2="effect1_dropShadow" result="shape"/></filter><linearGradient id="svg-zg6c0y66__paint0_linear" x1="44.8437" y1="-28.5469" x2="14" y2="16.5156" gradientUnits="userSpaceOnUse"><stop stop-color="white"/><stop offset="1" stop-color="white" stop-opacity="0"/></linearGradient><linearGradient id="svg-zg6c0y66__paint1_linear" x1="14" y1="33.3594" x2="34.3437" y2="-11.4844" gradientUnits="userSpaceOnUse"><stop stop-color="#00BCBC"/><stop offset="1" stop-color="white" stop-opacity="0"/></linearGradient><clipPath id="svg-zg6c0y66__clip0"><path d="M0 0H28V28H0V0Z" fill="white"/></clipPath></defs></svg> чаты арқылы немесе төмендегі форма арқылы жазыңыз. Сауалға түпнұсқалы кескін мен аударма нәтижесінің скриншотын қоса жіберіңіз.

<div style="padding: 15px;
     margin: 10px 0;
     background: #FFFFFF;
     border-radius: 10px;
     border: 1px solid var(--yc-color-line-generic);
     border: 1px solid var(--g-color-line-generic);">
  <iframe style="background: #FFFFFF;"
        height="700"
        width="100%"
        frameborder="0"
        src="https://forms.yandex.ru/surveys/10022310.fd4bca015906ba55bab479b65383ec75ef551c3b/?&iframe=1&lang=kk">
  </iframe>
</div>

{% endcut %}

{% cut "Дауыспен енгізу істемейді" %}

Көптеген тілдер үшін қолданба жүйелік ауызекі сөзді ажырату функциясын қолданады.


**Баптаулар** → **Дауыспен енгізу** → **Ауызекі сөзді офлайн ажырату** [бөліміне](*path) өтіп, қажетті тілдік сөздіктердің орнатылғанын тексеріп алыңыз.

Офлайн-режимде дауыспен енгізу істемейді.

Егер ол көмектеспесе немесе дауыспен енгізуге қатысты басқа сауалдар туындаса, бізге <svg width="28" height="28" viewBox="0 0 28 28" fill="none" xmlns="http://www.w3.org/2000/svg"><g clip-path="url(#svg-yk5893mm__clip0)"><g filter="url(#svg-yk5893mm__filter0_d)"><path fill-rule="evenodd" clip-rule="evenodd" d="M14 0C2.8 0 0 2.8 0 14C0 25.2 2.8 28 14 28C25.2 28 28 25.2 28 14C28 2.8 25.2 0 14 0Z" fill="#00D7D7"/><path fill-rule="evenodd" clip-rule="evenodd" d="M14 0C2.8 0 0 2.8 0 14C0 25.2 2.8 28 14 28C25.2 28 28 25.2 28 14C28 2.8 25.2 0 14 0Z" fill="url(#svg-yk5893mm__paint0_linear)"/><path fill-rule="evenodd" clip-rule="evenodd" d="M14 0C2.8 0 0 2.8 0 14C0 25.2 2.8 28 14 28C25.2 28 28 25.2 28 14C28 2.8 25.2 0 14 0Z" fill="url(#svg-yk5893mm__paint1_linear)"/></g><path d="M25.0249 13.7106C24.9593 13.5028 24.8061 13.3169 24.5983 13.1965L8.49834 4.16217C7.86396 3.81217 7.0874 4.2606 7.0874 4.99342V7.11529V8.38404L25.0249 13.7106Z" fill="#FAFFFE"/><path d="M7.0874 20.9013V23.0231C7.0874 23.745 7.86396 24.2044 8.49834 23.8544L24.5983 14.831C24.8171 14.7106 24.9593 14.5247 25.0249 14.3169L7.0874 19.6216V20.9013Z" fill="#C8F4F9"/><path d="M7.08759 8.37787L5.87353 8.01693C5.07509 7.77631 4.38603 8.60756 4.7579 9.35131L5.41415 10.6529L6.87978 13.5732L7.09853 13.9997V8.37787H7.08759Z" fill="#DEF8FB"/><path d="M7.0874 13.9998H25.0796C25.0796 13.8904 25.0577 13.792 25.0249 13.6936L7.0874 8.37793V13.9998Z" fill="#DEF8FB"/><path d="M7.09853 14.0005L4.7579 18.6489C4.38603 19.3927 5.07509 20.2239 5.87353 19.9833L7.08759 19.6224V14.0005H7.09853Z" fill="#FAFFFE"/><path d="M7.0874 19.6219L25.0358 14.3063C25.0686 14.2078 25.0905 14.0984 25.0905 14H7.0874V19.6219Z" fill="#FAFFFE"/></g><defs><filter id="svg-yk5893mm__filter0_d" x="-25.7204" y="-14.7308" width="79.4408" height="79.4408" filterUnits="userSpaceOnUse" color-interpolation-filters="sRGB"><feFlood flood-opacity="0" result="BackgroundImageFix"/><feColorMatrix in="SourceAlpha" type="matrix" values="0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 127 0"/><feOffset dy="10.9896"/><feGaussianBlur stdDeviation="12.8602"/><feColorMatrix type="matrix" values="0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0.06 0"/><feBlend mode="normal" in2="BackgroundImageFix" result="effect1_dropShadow"/><feBlend mode="normal" in="SourceGraphic" in2="effect1_dropShadow" result="shape"/></filter><linearGradient id="svg-yk5893mm__paint0_linear" x1="44.8437" y1="-28.5469" x2="14" y2="16.5156" gradientUnits="userSpaceOnUse"><stop stop-color="white"/><stop offset="1" stop-color="white" stop-opacity="0"/></linearGradient><linearGradient id="svg-yk5893mm__paint1_linear" x1="14" y1="33.3594" x2="34.3437" y2="-11.4844" gradientUnits="userSpaceOnUse"><stop stop-color="#00BCBC"/><stop offset="1" stop-color="white" stop-opacity="0"/></linearGradient><clipPath id="svg-yk5893mm__clip0"><path d="M0 0H28V28H0V0Z" fill="white"/></clipPath></defs></svg> чаты немесе төмендегі форма арқылы жазыңыз.


<div style="padding: 15px;
     margin: 10px 0;
     background: #FFFFFF;
     border-radius: 10px;
     border: 1px solid var(--yc-color-line-generic);
     border: 1px solid var(--g-color-line-generic);">
  <iframe style="background: #FFFFFF;"
        height="700"
        width="100%"
        frameborder="0"
        src="https://forms.yandex.ru/surveys/2524/?&iframe=1&lang=kk">
  </iframe>
</div>

{% endcut %}

{% cut "Қажет тіл жоқ" %}

Біз жаңа тілдерді қосу саласында үнемі жұмыс істеп келеміз. Сізге қандай тіл жетіспей тұрғаны жайлы бізге чат <svg width="28" height="28" viewBox="0 0 28 28" fill="none" xmlns="http://www.w3.org/2000/svg"><g clip-path="url(#svg-3x2co265__clip0)"><g filter="url(#svg-3x2co265__filter0_d)"><path fill-rule="evenodd" clip-rule="evenodd" d="M14 0C2.8 0 0 2.8 0 14C0 25.2 2.8 28 14 28C25.2 28 28 25.2 28 14C28 2.8 25.2 0 14 0Z" fill="#00D7D7"/><path fill-rule="evenodd" clip-rule="evenodd" d="M14 0C2.8 0 0 2.8 0 14C0 25.2 2.8 28 14 28C25.2 28 28 25.2 28 14C28 2.8 25.2 0 14 0Z" fill="url(#svg-3x2co265__paint0_linear)"/><path fill-rule="evenodd" clip-rule="evenodd" d="M14 0C2.8 0 0 2.8 0 14C0 25.2 2.8 28 14 28C25.2 28 28 25.2 28 14C28 2.8 25.2 0 14 0Z" fill="url(#svg-3x2co265__paint1_linear)"/></g><path d="M25.0249 13.7106C24.9593 13.5028 24.8061 13.3169 24.5983 13.1965L8.49834 4.16217C7.86396 3.81217 7.0874 4.2606 7.0874 4.99342V7.11529V8.38404L25.0249 13.7106Z" fill="#FAFFFE"/><path d="M7.0874 20.9013V23.0231C7.0874 23.745 7.86396 24.2044 8.49834 23.8544L24.5983 14.831C24.8171 14.7106 24.9593 14.5247 25.0249 14.3169L7.0874 19.6216V20.9013Z" fill="#C8F4F9"/><path d="M7.08759 8.37787L5.87353 8.01693C5.07509 7.77631 4.38603 8.60756 4.7579 9.35131L5.41415 10.6529L6.87978 13.5732L7.09853 13.9997V8.37787H7.08759Z" fill="#DEF8FB"/><path d="M7.0874 13.9998H25.0796C25.0796 13.8904 25.0577 13.792 25.0249 13.6936L7.0874 8.37793V13.9998Z" fill="#DEF8FB"/><path d="M7.09853 14.0005L4.7579 18.6489C4.38603 19.3927 5.07509 20.2239 5.87353 19.9833L7.08759 19.6224V14.0005H7.09853Z" fill="#FAFFFE"/><path d="M7.0874 19.6219L25.0358 14.3063C25.0686 14.2078 25.0905 14.0984 25.0905 14H7.0874V19.6219Z" fill="#FAFFFE"/></g><defs><filter id="svg-3x2co265__filter0_d" x="-25.7204" y="-14.7308" width="79.4408" height="79.4408" filterUnits="userSpaceOnUse" color-interpolation-filters="sRGB"><feFlood flood-opacity="0" result="BackgroundImageFix"/><feColorMatrix in="SourceAlpha" type="matrix" values="0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 127 0"/><feOffset dy="10.9896"/><feGaussianBlur stdDeviation="12.8602"/><feColorMatrix type="matrix" values="0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0.06 0"/><feBlend mode="normal" in2="BackgroundImageFix" result="effect1_dropShadow"/><feBlend mode="normal" in="SourceGraphic" in2="effect1_dropShadow" result="shape"/></filter><linearGradient id="svg-3x2co265__paint0_linear" x1="44.8437" y1="-28.5469" x2="14" y2="16.5156" gradientUnits="userSpaceOnUse"><stop stop-color="white"/><stop offset="1" stop-color="white" stop-opacity="0"/></linearGradient><linearGradient id="svg-3x2co265__paint1_linear" x1="14" y1="33.3594" x2="34.3437" y2="-11.4844" gradientUnits="userSpaceOnUse"><stop stop-color="#00BCBC"/><stop offset="1" stop-color="white" stop-opacity="0"/></linearGradient><clipPath id="svg-3x2co265__clip0"><path d="M0 0H28V28H0V0Z" fill="white"/></clipPath></defs></svg> немесе төмендегі форма арқылы жазыңыз. Біз сіздің тілегіңізді міндетті түрде қарастырамыз.

<div style="padding: 15px;
     margin: 10px 0;
     background: #FFFFFF;
     border-radius: 10px;
     border: 1px solid var(--yc-color-line-generic);
     border: 1px solid var(--g-color-line-generic);">
  <iframe style="background: #FFFFFF;"
        height="700"
        width="100%"
        frameborder="0"
        src="https://forms.yandex.ru/surveys/10021459.fcf4cd053280fbc409aa298ae959aba91f7c1d94/?&iframe=1&lang=kk">
  </iframe>
</div>

{% endcut %}

{% cut "Қолданба сөніп қала береді / іске қосылмайды" %}


1. Қолданбаның жабылып қалуына алып келетін бүкіл әрекеттерді қайталаңыз.

2. **Баптаулар** → **Жүйе** → **Жасақтаушылар үшін** бөліміне өтіп, **Жасақтаушылар үшін** режимін қосыңыз.

3. **Қате туралы есеп** опциясын қосыңыз. Есептің жасалғаны туралы хабарламаның пайда болғанын күтіңіз. Ахуал тармағындағы хабарламаны ашып, кері байланыс формасы арқылы сұрау жіберіңіз.

4. Егер қолданба баптауларына кіре алсаңыз, **Бағдарлама туралы** бөлімін ашып, Яндекс Аудармашының логотипіне басыңыз. Алмасу буферіне [UUID](*uuid) нөмірі көшіріледі. Оны қате туралы есепке қоса жіберіңіз.


<div style="padding: 15px;
     margin: 10px 0;
     background: #FFFFFF;
     border-radius: 10px;
     border: 1px solid var(--yc-color-line-generic);
     border: 1px solid var(--g-color-line-generic);">
  <iframe style="background: #FFFFFF;"
        height="700"
        width="100%"
        frameborder="0"
        src="https://forms.yandex.ru/surveys/2524/?&iframe=1&lang=kk">
  </iframe>
</div>

{% endcut %}

{% cut "Telegram ботына қатысты мәселелер" %}

Егер [Telegram бот](https://yandex.com.tr/support/translate-app-android/kk/bot.md) бөлімінен өз сұрағыңызға жауап таппасаңыз, бізге <svg width="28" height="28" viewBox="0 0 28 28" fill="none" xmlns="http://www.w3.org/2000/svg"><g clip-path="url(#svg-9h0n9soy__clip0)"><g filter="url(#svg-9h0n9soy__filter0_d)"><path fill-rule="evenodd" clip-rule="evenodd" d="M14 0C2.8 0 0 2.8 0 14C0 25.2 2.8 28 14 28C25.2 28 28 25.2 28 14C28 2.8 25.2 0 14 0Z" fill="#00D7D7"/><path fill-rule="evenodd" clip-rule="evenodd" d="M14 0C2.8 0 0 2.8 0 14C0 25.2 2.8 28 14 28C25.2 28 28 25.2 28 14C28 2.8 25.2 0 14 0Z" fill="url(#svg-9h0n9soy__paint0_linear)"/><path fill-rule="evenodd" clip-rule="evenodd" d="M14 0C2.8 0 0 2.8 0 14C0 25.2 2.8 28 14 28C25.2 28 28 25.2 28 14C28 2.8 25.2 0 14 0Z" fill="url(#svg-9h0n9soy__paint1_linear)"/></g><path d="M25.0249 13.7106C24.9593 13.5028 24.8061 13.3169 24.5983 13.1965L8.49834 4.16217C7.86396 3.81217 7.0874 4.2606 7.0874 4.99342V7.11529V8.38404L25.0249 13.7106Z" fill="#FAFFFE"/><path d="M7.0874 20.9013V23.0231C7.0874 23.745 7.86396 24.2044 8.49834 23.8544L24.5983 14.831C24.8171 14.7106 24.9593 14.5247 25.0249 14.3169L7.0874 19.6216V20.9013Z" fill="#C8F4F9"/><path d="M7.08759 8.37787L5.87353 8.01693C5.07509 7.77631 4.38603 8.60756 4.7579 9.35131L5.41415 10.6529L6.87978 13.5732L7.09853 13.9997V8.37787H7.08759Z" fill="#DEF8FB"/><path d="M7.0874 13.9998H25.0796C25.0796 13.8904 25.0577 13.792 25.0249 13.6936L7.0874 8.37793V13.9998Z" fill="#DEF8FB"/><path d="M7.09853 14.0005L4.7579 18.6489C4.38603 19.3927 5.07509 20.2239 5.87353 19.9833L7.08759 19.6224V14.0005H7.09853Z" fill="#FAFFFE"/><path d="M7.0874 19.6219L25.0358 14.3063C25.0686 14.2078 25.0905 14.0984 25.0905 14H7.0874V19.6219Z" fill="#FAFFFE"/></g><defs><filter id="svg-9h0n9soy__filter0_d" x="-25.7204" y="-14.7308" width="79.4408" height="79.4408" filterUnits="userSpaceOnUse" color-interpolation-filters="sRGB"><feFlood flood-opacity="0" result="BackgroundImageFix"/><feColorMatrix in="SourceAlpha" type="matrix" values="0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 127 0"/><feOffset dy="10.9896"/><feGaussianBlur stdDeviation="12.8602"/><feColorMatrix type="matrix" values="0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0.06 0"/><feBlend mode="normal" in2="BackgroundImageFix" result="effect1_dropShadow"/><feBlend mode="normal" in="SourceGraphic" in2="effect1_dropShadow" result="shape"/></filter><linearGradient id="svg-9h0n9soy__paint0_linear" x1="44.8437" y1="-28.5469" x2="14" y2="16.5156" gradientUnits="userSpaceOnUse"><stop stop-color="white"/><stop offset="1" stop-color="white" stop-opacity="0"/></linearGradient><linearGradient id="svg-9h0n9soy__paint1_linear" x1="14" y1="33.3594" x2="34.3437" y2="-11.4844" gradientUnits="userSpaceOnUse"><stop stop-color="#00BCBC"/><stop offset="1" stop-color="white" stop-opacity="0"/></linearGradient><clipPath id="svg-9h0n9soy__clip0"><path d="M0 0H28V28H0V0Z" fill="white"/></clipPath></defs></svg> чат немесе төмендегі форма арқылы жазыңыз.

<div style="padding: 15px;
     margin: 10px 0;
     background: #FFFFFF;
     border-radius: 10px;
     border: 1px solid var(--yc-color-line-generic);
     border: 1px solid var(--g-color-line-generic);">
  <iframe style="background: #FFFFFF;"
        height="700"
        width="100%"
        frameborder="0"
        src="https://forms.yandex.ru/surveys/10036532.7619840b731ad0c57986e489fa46ab4faa6c4e15/?&iframe=1&lang=kk">
  </iframe>
</div>

{% endcut %}

{% cut "Басқа сұрақ қою" %}

Егер өз сұрағыңызға жауап таппасаңыз, бізге <svg width="28" height="28" viewBox="0 0 28 28" fill="none" xmlns="http://www.w3.org/2000/svg"><g clip-path="url(#svg-ta9xpa3n__clip0)"><g filter="url(#svg-ta9xpa3n__filter0_d)"><path fill-rule="evenodd" clip-rule="evenodd" d="M14 0C2.8 0 0 2.8 0 14C0 25.2 2.8 28 14 28C25.2 28 28 25.2 28 14C28 2.8 25.2 0 14 0Z" fill="#00D7D7"/><path fill-rule="evenodd" clip-rule="evenodd" d="M14 0C2.8 0 0 2.8 0 14C0 25.2 2.8 28 14 28C25.2 28 28 25.2 28 14C28 2.8 25.2 0 14 0Z" fill="url(#svg-ta9xpa3n__paint0_linear)"/><path fill-rule="evenodd" clip-rule="evenodd" d="M14 0C2.8 0 0 2.8 0 14C0 25.2 2.8 28 14 28C25.2 28 28 25.2 28 14C28 2.8 25.2 0 14 0Z" fill="url(#svg-ta9xpa3n__paint1_linear)"/></g><path d="M25.0249 13.7106C24.9593 13.5028 24.8061 13.3169 24.5983 13.1965L8.49834 4.16217C7.86396 3.81217 7.0874 4.2606 7.0874 4.99342V7.11529V8.38404L25.0249 13.7106Z" fill="#FAFFFE"/><path d="M7.0874 20.9013V23.0231C7.0874 23.745 7.86396 24.2044 8.49834 23.8544L24.5983 14.831C24.8171 14.7106 24.9593 14.5247 25.0249 14.3169L7.0874 19.6216V20.9013Z" fill="#C8F4F9"/><path d="M7.08759 8.37787L5.87353 8.01693C5.07509 7.77631 4.38603 8.60756 4.7579 9.35131L5.41415 10.6529L6.87978 13.5732L7.09853 13.9997V8.37787H7.08759Z" fill="#DEF8FB"/><path d="M7.0874 13.9998H25.0796C25.0796 13.8904 25.0577 13.792 25.0249 13.6936L7.0874 8.37793V13.9998Z" fill="#DEF8FB"/><path d="M7.09853 14.0005L4.7579 18.6489C4.38603 19.3927 5.07509 20.2239 5.87353 19.9833L7.08759 19.6224V14.0005H7.09853Z" fill="#FAFFFE"/><path d="M7.0874 19.6219L25.0358 14.3063C25.0686 14.2078 25.0905 14.0984 25.0905 14H7.0874V19.6219Z" fill="#FAFFFE"/></g><defs><filter id="svg-ta9xpa3n__filter0_d" x="-25.7204" y="-14.7308" width="79.4408" height="79.4408" filterUnits="userSpaceOnUse" color-interpolation-filters="sRGB"><feFlood flood-opacity="0" result="BackgroundImageFix"/><feColorMatrix in="SourceAlpha" type="matrix" values="0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 127 0"/><feOffset dy="10.9896"/><feGaussianBlur stdDeviation="12.8602"/><feColorMatrix type="matrix" values="0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0.06 0"/><feBlend mode="normal" in2="BackgroundImageFix" result="effect1_dropShadow"/><feBlend mode="normal" in="SourceGraphic" in2="effect1_dropShadow" result="shape"/></filter><linearGradient id="svg-ta9xpa3n__paint0_linear" x1="44.8437" y1="-28.5469" x2="14" y2="16.5156" gradientUnits="userSpaceOnUse"><stop stop-color="white"/><stop offset="1" stop-color="white" stop-opacity="0"/></linearGradient><linearGradient id="svg-ta9xpa3n__paint1_linear" x1="14" y1="33.3594" x2="34.3437" y2="-11.4844" gradientUnits="userSpaceOnUse"><stop stop-color="#00BCBC"/><stop offset="1" stop-color="white" stop-opacity="0"/></linearGradient><clipPath id="svg-ta9xpa3n__clip0"><path d="M0 0H28V28H0V0Z" fill="white"/></clipPath></defs></svg> чат немесе төмендегі форма арқылы жазыңыз.

<div style="padding: 15px;
     margin: 10px 0;
     background: #FFFFFF;
     border-radius: 10px;
     border: 1px solid var(--yc-color-line-generic);
     border: 1px solid var(--g-color-line-generic);">
  <iframe style="background: #FFFFFF;"
        height="700"
        width="100%"
        frameborder="0"
        src="https://forms.yandex.ru/surveys/2524/?&iframe=1&lang=kk">
  </iframe>
</div>

{% endcut %}

Егер сіздің сұрақтарыңыз басқа Яндекс сервисіне қатысты болса, оны [Анықтаманың басты бетінен](https://yandex.kz/support) тауып алыңыз немесе [Қолдау қызметі](https://yandex.kz/support/common/troubleshooting/main.html) бөліміне өтіңіз.

Егер сіздің сұрақтарыңыз аударған сайтқа жолданған болса, осы сайттың иесіне хабарласыңыз.

[*msk]: МСК уақыты бойынша

[*uuid]: UUID (Universally Unique Identifier) — бағдарламалық жасақтаманы жасау кезінде қолданылатын сәйкестендіру стандарты

[*path]: Жолы сіздің құрылғыңызға қарай әртүрлі болуы мүмкін.