---
metadata:
  - name: generator
    content: Diplodoc Platform v5.54.5
  - property: og:type
    content: article
  - property: article:section
    content: Автоматизации
  - property: og:title
    content: Создание задач по расписанию в Трекере
  - property: article:tag
    content: Базовая инструкция
alternate:
  - https://yandex.com.tr/support/tracker/en/user/ticket-schedule.md
  - href: en/user/ticket-schedule.md
    type: text/markdown
    title: Markdown version
  - href: ../llms.txt
    type: text/markdown
    title: llms.txt
---
> **Documentation Index:** Fetch the complete configuration index at https://yandex.com.tr/support/tracker/en/llms.txt


# Schedule creating issues in Yandex Tracker

Using auto actions, you can create issues with certain parameters at a specified interval. For example, every week you can create an issue for data backup.

Such issues are only created in queues where auto actions are configured. The author for these issues is the Yandex Tracker robot.

{% note warning "" %}

Make sure that the Yandex Tracker robot has permission to create issues in the selected queue.

{% endnote %}

## Setting up issue creation {#setup}

<!-- source: en/_includes/autoaction-100.md -->
To set up auto actions, the [**Queue management** access rights](https://yandex.com.tr/support/tracker/en/manager/queue-access.md) are required. You can add up to 100 auto actions to one queue. {#access}
<!-- endsource: en/_includes/autoaction-100.md -->

1. <!-- source: en/_includes/transition-page.md -->
   In the left-hand panel, click ![](../_assets/svg/queues-ni.svg) **Queues** and select a queue. {#queue}
   <!-- endsource: en/_includes/transition-page.md -->

1. <!-- source: en/_includes/transition-page.md -->
   In the top right corner of the queue page, click ![](../_assets/svg/settings.svg)</svg> **Queue settings**. {#settings}
   <!-- endsource: en/_includes/transition-page.md -->

1. Select **Automation** in the left-hand panel.

1. In the top right corner, click **Create** → **Auto action**.

1. Select **Issue creation** as the type of auto action.

1. Set the name for the auto action.
        You can add a description below the name.

1. Set the ![](../_assets/svg/alarm-clock-icon.svg) **Trigger schedule**, which is how often you want to have issues created:

    1. Select the unit for the issue creation period:
        - **Hours**
        - **Days**
        - **Weeks**

    1. Specify the period of creating issues in the selected units. To do this, enter a number between 1 and 1000 in the **Repeat once every** field.

        * For example, if you specify **Every 4 days**, a new issue will be created every 4 days.

        * If your schedule is based on days, you can also choose **Every work day** and [work schedule](https://yandex.com.tr/support/tracker/en/manager/schedule.md).

        * If you set your issue creation period in weeks, select the days of the week when your issues will be created.

    1. Enter the start and end date/time when your automatic issue creation will be valid. If you omit the start and end dates, automatic issue creation will run permanently.

1. Under ![](../_assets/svg/arrow-icon-for-autoaction.svg) **Create an issue with the specified parameters**, fill in the new issue's template fields.
    You can configure automatic creation of multiple issues.

1. Click **Create auto action**.

<!-- source: en/_includes/automation-list-delay.md -->
{% note info "" %}

The new automation will appear in the list in a few seconds after being added.

{% endnote %}
<!-- endsource: en/_includes/automation-list-delay.md -->

## Changing the auto action trigger time {#schedule}

To change the time of automatic issue creation:

1. Open the [list of queue automations](https://yandex.com.tr/support/tracker/en/automation.md#go-to-automation) and click the auto action you want to change.

1. In the **Start** field, enter the closest future date and time when the next issue should be created.

1. Click **Save**.

    As a result, the auto action will be triggered according to the updated schedule.