How to add issues to a board

You can add issues to a board manually or configure automatic issue addition based on parameters: How to add issues automatically.

If you add an issue to a simple board, it will be placed in the column matching the issue status or in the column with unsorted issues: How to configure columns. If you add an issue to a board with a backlog, it will go to the backlog: How to use a backlog.

You can add no more than 2000 issues per board.

How to add issues manually

To add an existing issue to a board, you can find it by name or fill in the Boards field on the issue page.

You can also create a new issue right on the board: How to create an issue on a board.

From the board page

  1. In the left panel, select Issue boards, then select the desired board from the list.

  2. In the leftmost column, click the icon and select Existing issue.

  3. Start typing the key or name of an issue and select a suitable option from the list.

From the issue page

  1. Open the issue page.

  2. In the right panel, in the Boards field, start typing the board name and select a suitable option from the list.

    If there is no Boards field, add it using the Edit parameter list button.

    Note

    An issue will also be added to the board if you specify the name of a sprint on your board in the Sprint field. How to use sprints.

How to add multiple issues

You can add multiple issues to a board at once by selecting them on the queue page or in an issue filter: How to search for issues.

  1. Open the queue page or the issue search page .

  2. Select the issues you want to add to the board.

  3. In the bottom panel, click and select Add to board.

  4. Search for the desired board by name and click Apply.

How to create an issue on a board

You can create a new issue directly on a board. All you need to do is enter the name and specify the queue — you can fill in other fields later.

  1. In the left panel, click Issue boards and select a board.

  2. In the leftmost column, click the icon and select New issue.

  3. Enter the issue name.

  4. From the drop-down list, select the queue in which the issue will be created.

    If you can create an issue in the queue only using a form, you'll see the Select form button on the screen.

  5. Click Create or press Enter.

How to configure automatic issue addition

If you need to add issues with specified parameters to a board, for example all issues from a queue with a specific assignee, set up a filter for automatic issue addition:

  1. In the top right corner of the board, click the Settings button. The Automatic addition and removal of issues page opens.

  2. Under Adding issues to the board, click + Add parameters. Select a parameter from the list and specify its value.

    For example, to add all issues where you are the assignee to the board, select the Assignee parameter and set it to Me. To add more parameters, repeat this step.

    To find a local field of a specific queue, before the field name, type the queue key and a period (for example, DEVS.Tester).

  3. Click Save.

When saving the filter, the issues that meet the specified conditions will be added to the board, except for:

  • Issues that cannot be edited by the user who set up the filter.
  • Issues already added to the board.
  • Issues that meet the conditions for automatic removal from the board.
  • Issues that were previously added to the board automatically but were later removed manually.

Subsequently, all issues that meet the filter parameters will be added to the board, ignoring the listed exceptions.

Automatically remove issues from the board

To prevent a board from getting overloaded when it reaches the limit of 2000 issues, you can configure automatic removal of issues from the board. For example, to remove all closed issues or issues that were closed several months ago.

  1. In the top right corner of the board, click the Settings button. The Automatic addition and removal of issues page opens.

  2. Under Removal of issues from the board, specify the statuses that will be the condition for removing issues from the board.

  3. Specify the duration an issue must remain in the specified statuses before it is removed from the board.

Once an issue moves to one of the specified statuses and stays in it for the specified time, it will be removed from the board.

A filter is a tool for searching for issues by conditions. For example, you can find issues in a specific queue where you are the author or assignee. How to set up an issue filter