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Working with issues on a board

A board in Yandex Tracker is similar to a corkboard or whiteboard, divided into several vertical columns. Each column corresponds to a stage of the workflow. Issues on the board are shown as cards, analogous to paper sticky notes. The position of the cards on the board shows which issues are completed, which are behind schedule, and how much work remains:

• Issues that are not yet in progress are in the leftmost column.
• When work begins, the issue is moved to the next column, which corresponds to its execution stage. A board can have several columns, depending on the number of stages in your workflow.
• The rightmost column usually corresponds to the completion of work on the issue.

How to view issues on the board

1. To open the board page, select Boards in the left panel and then click the relevant board in the list.

2. If you use a board with sprints, click All issues on board at the top left and select the sprint whose issues you want to display.

   By default, you can't view issues within a completed sprint. If you want to do this, first enable the sprint display. View completed sprints

3. Configure a convenient way to view issues on the board:

   • To change the order of issues on the board, rank them manually or enable sorting by parameters. How to sort issues on the board

   • To group issues, click No grouping at the top of the board and select a grouping parameter. How to group issues on the board

   • To show or hide issues with specific parameters, configure quick filters. How to filter issues

   • To see important issue parameters on the board, add them to the cards. How to configure issue cards

Add a board to favorites

To always have quick access to a board, add it to your favorites. To do this, go to the board page and click the icon on the top panel of the page to the right of the board name.

To find your favorite boards, select Boards in the left panel and filter the board list by the Favorites value.

How to manage issues

Add issues to the board and move them between columns to visualize the current stage of each issue.

• To make issues appear on the board, add them manually or automatically. How to add issues to a board

  If the added issues are not displayed on the board, make sure their statuses are linked to the columns. To view a list of statuses that aren't used on the board, click next to the rightmost column. How to find unused statuses

• When work on an issue moves to the next stage, drag the issue card to the next column. If the issue statuses are linked to columns, the issue status will change automatically.

  You cannot move a card to a column if the workflow of the queue the issue belongs to doesn't allow a transition from the current status to the new one. How to configure transitions between statuses

• You can rank issues within a column, for example, by placing more important tasks at the top. To do this, drag the card up or down. Or hover over the card, click , and select Move to top of column or Move to bottom of column.

• To move an issue to another sprint, on the issue card, click → Add to sprint and select the one you need. How to use sprints

• To delete an issue from the board, in the upper-right corner of the card, click and select Remove from board.

  If you delete an issue from a project board, the issue will also be removed from the project's issue list. What is a project board

• To edit parameters or comment on an issue, click the issue card.

Bulk changes to issues

You can edit multiple issues on a board at once:

1. Select issues in one of the following ways:

   • Hold Ctrl + Shift in Windows or ⌘ + Shift in macOS and click the issue cards.
   • On an issue card, click → Select, then select the other cards.

2. In the panel at the bottom of the board, select an action:

   • Move issues up or down the column.
   • Change issue statuses.
   • Move issues to a sprint or backlog.
   • Change the assignee or other issue parameters.
   • Remove issues from the board.

Configure issue cards

Customize the appearance of an issue card to see important parameters on the board or quickly find issues with specific tags and components.

By default, the issue card displays the values of the key, summary, assignee, and some other fields. To configure the fields displayed on the issue card:

1. On the board page, in the right corner of the search, sort, and group panel, click → Card fields.

2. Select the issue fields to be shown on the card. You can add any fields or remove already configured ones, except for the issue summary (the Issue field).

3. Click Apply.

   If the Story Points field is displayed on cards, the column header shows the total Story Points for all issues in the column.

Highlight issue cards with colors

You can highlight issues that have specific tags or components with colors:

1. Set up the card to show the Tags or Components fields.

2. On the issue card, click the name of the tag or component and select a color.

The selected tag or component will be highlighted with this color on all cards.

A sprint is a short work cycle in Agile, usually lasting 1–4 weeks. In Tracker, sprints are used on boards with backlogs and sprints.

A project is a set of issues from different queues where work is being done towards a common result. This could be launching a mobile app or redesigning a website's homepage.

A project helps you track: how many issues are done, how many are left, and whether the team is meeting deadlines.