---
metadata:
- name: generator
content: Diplodoc Platform v5.47.3
alternate:
- https://yandex.com.tr/support/tracker/en/hr-process-vacancy-queue.md
---
> **Documentation Index:** Fetch the complete configuration index at https://yandex.com.tr/support/tracker/en/llms.txt
# Setting up a form for creating standard issues
To enable the employees of other departments in your company to submit requests for recruiting new experts, create a vacancy management queue and set up a vacancy description form.
## Create a queue {#create-queue}
1. [Create a queue](https://yandex.com.tr/support/tracker/en/manager/create-queue.md) using the **Recruitment** template.
1. Enter a name for the queue. For example: `Vacancy Queue`.
## Set up workflows {#configure-workflows}
Queue templates include built-in workflows that are sets of statuses and status transition rules. Using workflows, you can automate routine operations for handling issues.
You can set up multiple workflows for different types of issues in a single queue. For example, vacancies for jobs that do not require high qualification can be managed in a simplified way.
### Configure a built-in workflow {#configure-workflow}
1.
In the left-hand panel, click **Queues** and select a queue. {#queue}
1. In the top right corner of the queue page, click **Queue settings** and select **Workflows**.
1. Select the built-in **Documents** workflow.
1. On the workflow page, rename the workflow to **Qualified personnel**.
1. Specify the type of issues this workflow applies to. To do this, click to the right of the workflow name and enter a name for a new issue type, such as `Experts`.
1. Click the **Add issue type** option that appears below, then click **Create** after you fill in the fields in the window that opens.
1. Save the workflow:
1. At the top right, click **Save**.
1. In the next window, click **Apply**.
### Copy and set up the new workflow {#copy-workflow}
1. Return to the workflows page.
1. In the **Qualified personnel** workflow card, click the button.
1. Wait until the workflow card called **Qualified personnel (1)** appears and click the edit button.
1. On the workflow page called **Qualified personnel (1)**, rename the workflow to **Unqualified personnel**.
1. Specify the type of issues this workflow applies to by creating a type named `Nonexperts` as described above.
1. Remove the approval stage from the workflow. To do this, click the **Awaiting approval** status in the workflow diagram and then click in the settings panel at the top right. Select **Remove from workflow**.
1. Save the workflow as described above.
## Create issue templates {#create-templates}
You can use Yandex Forms to create standard issues in a queue more easily.
### Create a form for the first workflow {#form-1}
1. In the left-hand panel, click **Create issue**.
1. Under **Try Yandex Forms for creating issues**, click **Create form**.
1. Create a new form:
* Name it `Expert`.
* Add a description, e.g., `Vacancy form for qualified personnel`.
* Click **Next**.
1. Wait for the page to load and select the **Text** widget.
1. In the **Question** field, enter `Name`.
1. Click **Add question**.
1. In the new question's card, enter **Department** in the `Question` field.
1. Repeat the steps to add another question: `Description`. Change the question type from `Short answer` to `Long answer`.
1. Add other questions if needed.
### Set up form integration {#integration}
1. Click **Configure integrations** and wait for the page to load.
1. In the **Issue type** field, select `Experts`.
1. In the **Header** field, click and select **Response**. In the dialog box, select **Name** in the **Question** field and click **Save**.
1. In the **Description** field, click and select **Responses**. In the dialog box, click **Select all** and choose **Formatted** in the **Response formatting** field. Click **Save**.
1. On the page below, click **Save** and then click **Publish**.
### Set up access to the form {#access-to-form}
If you want to restrict access to the form:
1. On the issue creation page, hover over the widget with the name of the form you need, e.g., `Expert`.
1. Click and select **Edit form**.
1. At the bottom of the page, follow the **Yandex Forms full version** link.
1. In the **Settings** tab, select **Only employees of the organization** under **Who can fill out the form**.
1. Click **Save**.
### Create a form for the second workflow {#form-2}
Repeat the steps to create and set up a form for vacancies that require no qualification.
On the issue creation page, click **Create new form**, and perform the same actions as described above using the values for the second workflow.
### Create test issues and group them by type {#check-job}
1. On the issue creation page, select **Never** in the **Allow issues to be created without a form** field at the top right.
1. Select the widget with the name of the form you need. For example, `Expert`.
1. Fill out the form and click **Submit**.
1. In the same way, create an issue of the `Nonexpert` type.
1. Enable issue grouping by type. To do this, click **Not grouped** on the issue board and select **By issue type**.