---
metadata:
- name: generator
content: Diplodoc Platform v5.47.3
alternate:
- https://yandex.com.tr/support/tracker/en/hr-process-candidate-queue.md
---
> **Documentation Index:** Fetch the complete configuration index at https://yandex.com.tr/support/tracker/en/llms.txt
# Enabling notifications by email
To allow candidates to submit a request on their own, create a queue and a request form and configure automatic sending of confirmation emails.
## Create a queue for candidates {#create-queue}
1. [Create a queue](https://yandex.com.tr/support/tracker/en/manager/create-queue.md) using the **Recruitment** template.
1. Enter a name for the queue. For example, `Candidates Queue`.
1. Set up a [workflow](https://yandex.com.tr/support/tracker/en/manager/work-process.md#hire) or create a [new](https://yandex.com.tr/support/tracker/en/manager/workflow.md) one.
1. Add the **Hired** and **Not hired** completion statuses to the workflow.
1. Specify an issue type, such as `Candidates`, for the workflow.
## Set up a request form {#form}
### Create a form {#create-request-form}
1. In the left-hand panel, click **Create issue**.
1. Under **Try Yandex Forms for creating issues**, click **Create form**.
1. Create a new form:
* Name it `Candidate`.
* Add a description, e.g., `Vacancy request form`.
* Click **Next**.
1. Wait for the page to load and select the **Text** widget.
1. In the **Question** field, enter `Full name`.
1. Click **Add question** and select **Text**.
1. In the new question's card, enter **Vacancy** in the `Question` field.
1. Repeat the steps to add another question: `About you`. Change the question type from `Short answer` to `Long answer`.
1. Click **Add question** and select **Email**.
1. In the new question's card, enter **Email** in the `Question` field.
1. Add other questions if needed.
### Set up integration with Tracker {#tracker-integration}
1. Click **Configure integrations** and wait for the page to load.
1. In the **Issue type** field, select `Candidates`.
1. In the **Header** field, click and select **Response**. In the dialog box, select `Full name` in the **Question** field and click **Save**.
1. In the **Description** field, click and select **Responses**. In the dialog box, click **Select all** and choose **New format** in the **Response formatting** field. Click **Save**.
## Set up sending of emails {#send-email}
1. On the integration setup page below, click **Add action group**.
1. In the **Action group #2** card that appears, select the **Email** widget.
1. In the **To** field, click and select **Response**. In the dialog box, select `Email` in the **Question** field and click **Save**.
1. In the **Subject** field, enter `Job application`.
1. In the **Text** field, enter an email text, e.g., `Thank you! Your request has been accepted`.
1. On the page below, click **Save** and then click **Publish**.
### Create a test issue {#create-test-task}
1. On the issue creation page, select **Never** in the **Allow issues to be created without a form** field at the top right.
1. Select the widget named `Candidate`.
1. Fill out the form. Specify your own email address.
1. Click **Send**.
1. Check if there is a confirmation email in your mailbox.