---
metadata:
  - name: generator
    content: Diplodoc Platform v5.54.5
  - property: og:type
    content: article
  - property: article:section
    content: Подключить и настроить доступ
  - property: og:title
    content: Как настроить доступ к Трекеру
  - property: article:tag
    content: Сборник инструкций
alternate:
  - https://yandex.com.tr/support/tracker/en/access.md
  - href: en/access.md
    type: text/markdown
    title: Markdown version
  - href: llms.txt
    type: text/markdown
    title: llms.txt
---
> **Documentation Index:** Fetch the complete configuration index at https://yandex.com.tr/support/tracker/en/llms.txt


# How to configure access to Yandex Tracker

What users can do in Yandex Tracker depends on the access settings managed by the Yandex Tracker administrator. The administrator can:

* Set up each user's access to Yandex Tracker: <q>Full access</q> or <q>Read</q>.

   Users with full access can use all Yandex Tracker features, but you can additionally restrict access to specific issue queues, components, dashboards, and filters. For more information, see [Roles and access rights in Yandex Tracker](https://yandex.com.tr/support/tracker/en/role-model.md).

   Users with <q>Read</q> access can't create, modify, or delete objects. [Learn more about <q>Read</q> mode](#readonly)

* Choose who can create queues in the organization: all employees or administrators only. [Learn more about restricting queue creation](#queues)

* Set up visibility for user groups in Yandex Tracker. [Learn more about configuring visibility](#visibility)


## Configuring access when Yandex Tracker is enabled for the entire organization {#full}

If your Yandex 360 for Business organization has the [pricing plan with Yandex Tracker enabled](https://yandex.com.tr/support/tracker/en/pricing.md#full), all employees get full access to the service by default after they're added to your organization.

In this case, the [Yandex Tracker administrator](https://yandex.com.tr/support/tracker/en/role-model.md#admin) can manage access rights for specific users or user groups created in the Yandex 360 for Business organization. For example, you can set up [Read](#readonly) mode for users who shouldn't be able to create or edit issues.

For more information about managing groups, see [Yandex 360 for Business Help](https://yandex.com/support/yandex-360/business/admin/ru/projects).

{% list tabs %}

- Managing user access

   1. Open [Tracker ![](_assets/svg/new-window.svg)</svg>](https://tracker.yandex.com) and log in to the admin account: see [Logging in to Tracker](https://yandex.com.tr/support/tracker/en/user/login.md).

   1. In the left panel, click **Administration** → **Users**.

   1. For users who will work with issues, select **Full** or **Read** in the **Access to Yandex Tracker** column.

- Managing group access

   1. Open [Tracker ![](_assets/svg/new-window.svg)</svg>](https://tracker.yandex.com) and log in to the admin account: see [Logging in to Tracker](https://yandex.com.tr/support/tracker/en/user/login.md).

   1. In the left panel, click **Administration** → **Groups**.

   1. For each group, select **Full** or **Read** in the **Access to Yandex Tracker** column

{% endlist %}

{% note warning "" %}

A user's permissions in Yandex Tracker are determined by the highest access level assigned to them either directly or through the groups they belong to.

For example, if a user with **Read** access joins a group with **Full** access, the user's access level will change to **Full**.

{% endnote %}

## Configuring access when Yandex Tracker is enabled for specific employees {#addon}

If your Yandex 360 for Business organization has Tracker enabled for employees or departments, they get full access. All users and department members for whom Tracker isn't enabled will have access in [<q>Read</q> mode](#readonly).

In this case, you can change user access rights through the Yandex 360 for Business organization account. You can't manage access in the Yandex Tracker interface.

[Learn more about enabling Yandex Tracker for specific employees or departments](https://yandex.com.tr/support/tracker/en/pricing.md#addon).

## Restricting the ability to create queues {#queues}

By default, any employee in the organization can create a queue. The Yandex Tracker administrator can prohibit everyone except other administrators from creating queues.

1. Open [Tracker ![](_assets/svg/new-window.svg)</svg>](https://tracker.yandex.com) and log in to the admin account: see [Logging in to Tracker](https://yandex.com.tr/support/tracker/en/user/login.md).

1. In the left panel, click **Administration** → **Queues**.

1. To the right of the **Queue creation access** option, click **All users** ![](_assets/svg/unwrap.svg)</svg>and select **Administrators only**.

![](_assets/limit-queues.png =700x){.border-blue}

## Configuring visibility for user groups {#visibility}

If you have multiple user groups in your Yandex 360 for Business organization that should work separately from each other, you can define visibility settings for each group.

If a user has restricted access to a group's data, they won't be able to add members of that group to issue fields, invite them to comment, or view the details of group members already added to the issue, for example, assigned as the assignee.

{% note warning "" %}

[Yandex Tracker administrators](https://yandex.com.tr/support/tracker/en/role-model.md#admin) can see the data of all Yandex Tracker users, regardless of which groups they belong to.

{% endnote %}

To set up visibility for user groups:

1. Open [Tracker ![](_assets/svg/new-window.svg)</svg>](https://tracker.yandex.com) and log in to the admin account: see [Logging in to Tracker](https://yandex.com.tr/support/tracker/en/user/login.md).
1. In the left panel, click **Administration** → **Groups**.
1. For each group, select a value in the **Participant visibility** column.

{% note info "" %}

For the **All users** system group, visibility is set to **With restrictions** and can't be changed.

{% endnote %}

#|
|| **Group visibility setting** | **Who can see group member details** | **What details group members can see** ||
|| **Without restrictions** | Users of all groups | Details of all groups, including private ones ||
|| **With restrictions** | Users of all groups | Details of all groups, except private ones ||
|| **Private** | Users of groups with **Without restrictions** visibility | Details of their own group and other groups, except private ones ||
|#

> For example, you want to invite employees of a contractor organization to use Tracker together with you. But you need to hide the contractors' usernames and emails from your organization's employees.
>
> To do this, group the contractors into a single group in the organization account. Then, in Yandex Tracker, set this group's visibility to **Private**. Other employees who belong to the **All users** group with the **With restrictions** visibility type won't see the contractors' data.
>
> You can group your HR team members into a group with **Without restrictions** visibility so they can see the data of all Yandex Tracker users, including those from private groups.
>
> For more information about managing groups, see [Yandex 360 for Business Help](https://yandex.com/support/yandex-360/business/admin/ru/projects).

## About <q>Read</q> mode {#readonly}

<!-- source: en/_includes/readonly.md -->
<q>Read</q> access is the default setting for organization employees [who do not have access to Tracker](https://yandex.com.tr/support/tracker/en/pricing.md#addon). If an [administrator](https://yandex.com.tr/support/tracker/en/role-model.md#admin) has TrackerRead<q> access in </q>, they can still change the access settings for their own account.

In <q>Read</q> mode, users cannot perform actions related to creating, updating, and deleting objects, e.g.:

* Create issues using the Tracker interface.

* Change parameters, statuses, and resolutions in issues.

* Comment on issues.

* Subscribe to changes in issues.

However, you can still perform all actions related to viewing Tracker issues:

* View issues, [dashboards](https://yandex.com.tr/support/tracker/en/user/dashboard.md), and [issue boards](https://yandex.com.tr/support/tracker/en/manager/agile.md).

* Search for issues using the [filter builder](https://yandex.com.tr/support/tracker/en/user/create-filter.md) and [query language](https://yandex.com.tr/support/tracker/en/user/query-filter.md).

* View [queue pages](https://yandex.com.tr/support/tracker/en/manager/quick-filters.md).

* Customize the service [interface](https://yandex.com.tr/support/tracker/en/user/personal.md) and configure [notifications](https://yandex.com.tr/support/tracker/en/user/notifications.md).
<!-- endsource: en/_includes/readonly.md -->


## Authorizing an employee to invite new users {#invite-users}

To be able to invite new employees to the organization, a user must have [administrator rights](https://yandex.com/support/yandex-360/business/admin/en/admin.html) in Yandex 360 for Business. For more information, see [Yandex 360 for Business Help](https://yandex.com/support/yandex-360/business/admin/en/invite-users-mail.html).


<!-- source: en/_assets/style/image.md -->

<!-- endsource: en/_assets/style/image.md -->
