Registration and login

I am registered in Toloka

  1. Open Toloka.
  2. Tap Sign in.
  3. Choose an account and tap Next or enter your username and password.

If you don't remember your username or password, go to the page.

After opening the app, adjust settings and begin completing tasks.

I am registered in Yandex, but not in Toloka

  1. Open Toloka.
  2. Tap Sign in.
  3. Choose an account or enter your username and password.
  4. Fill in the profile information.

    If a warning appears on the registration screen:
    No phone number linked

    Tap Good and link your phone number on the Yandex.Passport page that opens. We need your number to send the SMS code.

    The phone number is linked to another account

    The user with the phone number specified in Yandex.Passport is already registered in Toloka. Make sure that you aren't registered in Toloka with a different username. You can also try to .

    If linked to the wrong number, change it. For more information about linking a phone number, see Yandex.Passport help.

    Attention. According to the User Agreement, a user can have one account in Toloka.
  5. Accept the User Agreement and tap Register.

After opening the app, adjust settings and begin completing tasks.

I don't have a Yandex account

  1. Open Toloka.
  2. Tap Sign in.
  3. Tap Create a new account to register in Yandex. Be sure to enter your mobile phone number. We need it for sending the SMS code.
  4. Register in Toloka.

Frequently asked questions

  1. I can't get an SMS with the confirmation code
  2. I had an account in Toloka. Now I can't register because the number belongs to another user
  3. How do I change the phone number in my account?
  4. I can't log in to the Toloka mobile app because I don't know my username
  5. I can't log in to Toloka on my computer because I don't know my username

I can't get an SMS with the confirmation code

Use the Yandex.Passport recommendations. If this doesn't help, write to the support service.

I had an account in Toloka. Now I can't register because the number “belongs to another user”

According to theUser Agreement:
  • The user may have one account in Toloka.
  • The user must have a unique phone number.

If you don't remember your credentials in Toloka, use .

If you deleted your account in Toloka, you can't register again or restore the deleted account.

How do I change the phone number in my account?

To change your phone number, go to and change your main number.

Note. If you don't have access to the old number, it takes a month to replace it. For more information about changing your phone number, see the .

I can't log in to the Toloka mobile app because I don't know my username

In the web version of Toloka, the username is shown in the upper right corner, next to the avatar. If your name or nickname is displayed next to the avatar, click on the avatar. The username will be shown in the window that opens.

I can't log in to Toloka on my computer because I don't know my username

Open the menu by tapping at the top of the screen. Your username is at the top next to the avatar.

If your name or nickname is displayed there:
  1. Click Support → Forum. The forum page opens in your browser.
  2. Click the Yandex logo at the top of the screen.
  3. Click your name or nickname at the top of the screen. Your username is shown in the window that opens.