Tag access

You can authorize other Yandex.Metrica users to view your site statistics on the tag editing page.

  1. Guest access
  2. Public access
  3. Representative access
  4. Access to “Monetization” reports
  5. Restoring access to a tag
  6. Transfer tag to another account

Guest access

To give another Yandex user access to your statistics:

  1. Go to the Access tab (in the Individual access section) and click Add user.
  2. In the window that opens, enter the username of the user to grant access to. Select the access level in the drop-down list:
    • “View only” — The user can only view settings and statistics for your tag. However, the user can't save segments when generating a report, save reports, or add reports to favorites.
    • “Editing” — The user can fully manage a tag (except delete it).
  3. Click Add and then Save.

To view statistics as a guest, the user should be registered and logged in to Yandex.

Representative access

The representatives feature is designed for those who want to collaboratively manage Yandex.Metrica tags from different accounts (usernames) with equal rights.

As the owner of a Yandex.Metrica account, you can grant representative access to your account to anyone who has a Yandex username. Representatives get full rights to view, edit, and delete tags in the account (including guest tags).

To add a new representative:
  1. Go to the Account settings page and open the Representatives tab.
  2. Click Add representative.
  3. In the field, enter the username of the user you want to grant access to.
  4. Save your changes.
Note. All representatives receive access to all newly created tags.

You can also:

View the tags that you have representative access to

Go to the Account settings page, open the Representatives tab, and look at the Accounts that you have representative access to section.

View statistics or edit the tag you have representative access to

To view or edit tags under an account that you represent, click Account in the top-right corner of the page.

Remove representative access
  1. Go to the Account settings page and open the Representatives tab.
  2. In the Accounts that you have representative access to section, click next to the account you want to remove access to.

Access to “Monetization” reports

Attention. Access rights to the “Monetization” report group are displayed only for tags that are configured in the Yandex Advertising Network interface.
Rights for a user with tag access

If the user has Editing access, they already have access to “Monetization” group reports.

If the user has “View only” access, you can change it:
  1. Go to Settings → Access.
  2. Click next to the appropriate user.
  3. Select the permission type with access to the “Monetization” report group. The user can view reports and add dimensions and metrics from the “Monetization” group to other reports.
Rights for a user without tag access

Grant the user special access to your Yandex.Metrica tag:

  1. Go to Settings → Access.
  2. Click Add user.
  3. In the window that opens, fill in the fields.
  4. Select the permission type with access to the “Monetization” report group. The user can view reports and add dimensions and metrics from the “Monetization” group to other reports.
How to revoke access to reports
Change the type of user access to the Yandex.Metrica tag:
  1. Go to Settings → Access.
  2. Click next to the appropriate user.
  3. Choose the permission type “View only: without Monetization”.

Restoring access to a tag

Choose a situation:

Lost password

Click the link Forgot your password? and choose a method for restoring access, such as by answering the secret question you set during registration.

If you couldn't restore access on the first attempt, try other ways of spelling the answer to the secret question or change your keyboard layout. You can try other recovery options, such as a secondary email address or a free SMS to your mobile phone if you previously specified the number in your account settings.

If you couldn't restore your password, support can transfer your tag to a different account.

Forgotten username

The Support service can remind you of the username that the Yandex.Metrica tag was registered under.

  1. Anywhere in your website's code, add the phrase <!--Yandex.Metrica login-->.
  2. Fill in the form below.

Transfer tag to another account

To transfer a tag to a different account, choose the appropriate situation:

If you are the tag owner
  1. Log in to Yandex.Metrica with the username that the tag is registered for.
  2. In Settings, go to the Counter tab and click Transfer to another account. Follow the instructions in the window that opens.
If you are not the tag owner
  1. In Yandex.Webmaster confirm the right to manage the website for which you want to transfer a tag. To do this, log in to Yandex.Webmaster under the account that you want to transfer the tag to.
  2. Fill in the special form. The tag will be transferred if it only tracks the website that you confirmed in Yandex.Webmaster.

If you have any questions about tag access, fill out the form below.