---
metadata:
  - name: generator
    content: Diplodoc Platform v5.55.3
alternate:
  - https://yandex.com.tr/support/m-maps/en/troubleshooting.md
  - https://yandex.com.tr/support/m-maps/tr/troubleshooting.md
  - href: en/troubleshooting.md
    type: text/markdown
    title: Markdown version
  - href: llms.txt
    type: text/markdown
    title: llms.txt
keywords: mobile Yandex Maps support
---
> **Documentation Index:** Fetch the complete configuration index at https://yandex.com.tr/support/m-maps/en/llms.txt


# Support

{% note info %}

If you spot an error on the map, you can [report](https://yandex.com.tr/support/m-maps/en/improve.md) it. To do this, tap **Incorrect information** or **Edit building info** in the [organization](https://yandex.com.tr/support/m-maps/en/objects.md#company) or [place](https://yandex.com.tr/support/m-maps/en/objects.md#place) card.


{% endnote %}

To help us resolve your issue quickly, **send your question through the app** — this automatically shares your device's technical details with our support team:

1. Tap **![](_assets/profile-icon.svg) (profile picture)** → **Contact us**.

1. Select a topic and submit your message using the feedback form.

1. If you decide not to send a message to support, simply tap ![](_assets/ideas-off.png).

If you don't have access to the app, you can report a problem or ask a question on this page. Our support team may ask for additional technical details about your device.



<div class="cut-button">

{% cut "Contact support" %}




<div style="padding: 15px;
     margin: 10px 0;
     background: #FFFFFF;
     border-radius: 10px;
     border: 1px solid var(--g-color-line-generic);">
  <iframe style="background: #FFFFFF;"
        height="700"
        width="100%"
        frameborder="0"
        src="https://forms.yandex.com.tr/surveys/1812/?&from=help&service=m-maps&iframe=1&lang=en">
  </iframe>
</div>



{% endcut %}

</div>

<!-- source: en/_includes/cut-button.md -->

<!-- endsource: en/_includes/cut-button.md -->