Some app features are only available if you're logged in to your account (for example, leaving reviews about organizations and attaching photos).
{% cut "Your account overview" %}
{.border-yes}
{% endcut %}
## Log in to your account {#login}
1. Tap **** → **Log in**.
1. Enter your Yandex account username and password. If you don't have an account, [register one](https://passport.yandex.com/registration).
If you've already logged in to your Yandex account on this device, Yandex Maps automatically authorizes you under your username on its first launch.
If you log in to Yandex Maps and Yandex Navigator with the same account, your app settings are synchronized across both apps. Any changes you make to your settings in Yandex Maps will be automatically reflected in Yandex Navigator.
### FAQ {#faq}
{% cut "Why am I not getting a push notification when I log in?" %}
See [Yandex ID Help](https://yandex.ru/support/id/ru/troubleshooting/nosms-form#no-push) for possible reasons.
{% endcut %}
{% cut "What if the phone number linked to my account is no longer available?" %}
See the [Change your primary phone number](https://yandex.ru/support/id/ru/authorization/phone#change) section of Yandex ID Help.
{% endcut %}
{% cut "How do I restore access to my account?" %}
You can restore access to your account on your own. See the [Recover your password](https://yandex.ru/support/id/ru/troubleshooting/forgot-password#self-restore) section of Yandex ID Help for more information.
If you're unable to restore access on your own, [fill out the form](https://yandex.ru/support/id/ru/support-restore#questionnaire).
{% endcut %}
{% cut "How do I add a bank card to my account?" %}
To add or remove a card, see the [Bank cards and accounts](https://yandex.ru/support/id/ru/banking-cards) section of Yandex ID Help.
{% endcut %}
## Name change {#change-name}
To change the name that appears in your reviews, comments, and posted road events:
1. Open [Yandex ID](https://id.yandex.com.tr/).
1. Tap  → **Personal data**.
1. Edit the **How can I call you?** field.
1. Tap **Save**.
To change personal data in [Yandex ID](https://id.yandex.com.tr/), see the [Personal data](https://yandex.com/support/id/en/data/personal) section.
## Log out of your account {#logout}
{% list tabs %}
- Android
1. Tap ** (profile picture)**.
1. Tap **** → **Sign out**.
1. Select **Log out of the app**.
- iOS
1. Tap ** (profile picture)**.
1. Tap ** (profile picture)** with the name → **Sign out**.
1. Select **Log out of the app**.
{% endlist %}
## Forget your account {#forget}
You can forget your account to make it disappear from all Yandex apps on this device.
To forget an account:
{% list tabs %}
- Android
1. Tap ** (profile picture)**.
1. Tap **** → **Sign out**.
1. Select **Sign out of all apps**.
- iOS
1. Tap ** (profile picture)**.
1. Tap ** (profile picture)** with the name → **Sign out**.
1. Select **Sign out of all apps**.
{% endlist %}
To sign in to your account again, use your username and password.
## Delete your account {#full-delete}
If you delete your account, the associated data will be lost, and you won't be able to register the same username again.
Your account will be frozen for 30 days, during which you can cancel the deletion. If you cancel the deletion, the data of all services will be restored (with the exception of Yandex Mail data).
To delete an account:
{% list tabs %}
- Android
1. Tap ** (profile picture)**.
1. Tap ** (profile picture)** with the name → **Sign out**.
1. Select **Permanently delete account**.
- iOS
1. Tap your profile picture.
1. In the window that opens, tap and hold the account name.
1. Tap **Permanently delete account** and follow the instructions.
{% endlist %}
For more details, see the [Deleting your account](https://yandex.com/support/id/delete.html) section of Yandex ID Help.
## Delete personal data {#deleting-data}
You can delete all your personal information from Yandex Maps, including both private and commercial data.
To do this, follow these steps:
1. Open [your Yandex data](https://passport.yandex.com/profile/data).
1. Under **Manage data**, select **Yandex Maps**. This opens a list of data types stored by the service.
1. Select those you want to delete and tap **Delete selected**. For example:
- To delete the data from your Yandex Maps account, tap **Account**.
The data will be deleted only from your Yandex Maps account. If you need to, you can delete the data from other services.
- To delete reports about places marked incorrectly, errors in organization cards, and inaccuracies in transport schedules, tap **Problem reports**.
Yandex will keep your reports, but you won't be listed as their author.
- To delete all the photos you've published, tap **Photos**.
1. In the window that opens, tap **Delete data**. If you change your mind, tap **Leave unchanged**.
The data will be deleted from Yandex Maps within 30 calendar days.
## Contact support {#feedback}
If you have any questions about your account, contact Yandex ID support: