How do I sign a contract?

Yandex Direct uses offer agreements. Such a contract is convenient because while being legally binding and having full legal effect, it does not need to be signed by both parties.

The invoices you pay form an integral part of your offer contract. By paying, you accept the offer. Once the payment is made, we begin operating under the contract .

To read the Yandex Direct offer agreement, please go to the legal documents section.

Payment history and reporting documents

To find out the ordinary debt amount and to view the reporting documents, you can go to the Yandex Direct user interface. To view your payments history, go to My campaigns and click on Payments and documents.

The invoices issued are displayed on the Invoices page and the Acts drawn up are displayed on the Acts page.

Request documents

If you couldn't request documents using Yandex Balance, write to us using the form below or contact us by any other available means.

Have questions?

Attention. Our customer service can help you with the campaigns created under the same login that you use to contact us. You can see your current login in the upper-right corner of the screen. Our team can access your data only when processing your request.