---
metadata:
  - name: generator
    content: Diplodoc Platform v5.50.6
alternate:
  - https://yandex.com.tr/support/direct/en/troubleshooting/suggestions.md
  - https://yandex.com.tr/support/direct/ru/troubleshooting/suggestions.md
  - https://yandex.com.tr/support/direct/tr/troubleshooting/suggestions.md
  - https://yandex.com.tr/support/direct/zh/troubleshooting/suggestions.md
---
> **Documentation Index:** Fetch the complete configuration index at https://yandex.com.tr/support/direct/en/llms.txt


# Suggest an improvement

We try to take user feedback into account when developing our services.

If you feel like something is missing in Yandex Direct, or you have any ideas on how to improve it, please share your suggestions in the chat, using the form below, or by phone. The more information you give us, the easier it will be for us to use your ideas.

<!-- source: en/_includes/res/id-res/only-login.md -->
{% note alert %}

Our customer service department can only help you with the campaigns created under the same username you use to contact us. You can check your username by opening [ya.ru](http://ya.ru/) in another browser tab. Our team can access your data only when processing your request.

{% endnote %}
<!-- endsource: en/_includes/res/id-res/only-login.md -->

<!-- стили желтых кнопок-катов: -->



<!-- стили желтой кнопки-ссылки: -->



<!-- локаль tr -->
<!-- конец локали tr -->


<!-- локаль zh -->
<!-- конец локали zh -->


<!-- локаль ru -->
<!-- конец локали ru -->


<!-- локаль en -->

<!-- желтая кнопка-кат: -->
<div class="cut-button">

{% cut "Message us on WhatsApp" %}

<img src="https://yastatic.net/s3/doc-binary/src/support/direct/en/files/whatsapp-en-text.svg" style="display: block;"/>
<a href="https://wa.me/74951399193?utm_source=direct&utm_medium=help&utm_campaign=en" format="html" style="display: block; text-align: left; margin-left: 18px; color: #5889FF;">Go to WhatsApp</a>

{% endcut %}

</div>

<!-- желтая кнопка-кат: -->
<div class="cut-button">

{% cut "Call" %}

   You can contact us from 10:00 to 19:00 (UTC+3) by phone:

   **Moscow**: [+7 495 139-91-93](tel:+74951399193)

   **Russian regions**: [8 (800) 700-47-45](tel:88007004745) (toll-free within Russia)

   {% note alert %}

   <!-- source: en/_includes/res/id-res/pincode.md -->
   To access campaigns, the customer service specialist will need your [PIN](https://yandex.com.tr/support/direct/en/troubleshooting/pin-code.md).
   <!-- endsource: en/_includes/res/id-res/pincode.md -->

   {% endnote %}

{% endcut %}

</div>


<!-- желтая кнопка-кат: -->
<div class="cut-button">

{% cut "Leave a message" %}

 <div style="padding: 15px;
     margin: 10px 0;
     background: #FFFFFF;
     border-radius: 10px;
     border: 1px solid var(--yc-color-line-generic);">
  <iframe style="background: #FFFFFF;"
        height="700"
        width="100%"
        frameborder="0"
        src="https://forms.yandex.ru/surveys/1435/?lang=en&iframe=1&">
  </iframe>
</div>

{% endcut %}

</div>

<!-- конец локали en -->