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metadata:
  - name: generator
    content: Diplodoc Platform v5.50.6
alternate:
  - https://yandex.com.tr/support/direct/en/qanda/yan.md
  - https://yandex.com.tr/support/direct/ru/qanda/yan.md
  - https://yandex.com.tr/support/direct/tr/qanda/yan.md
  - https://yandex.com.tr/support/direct/zh/qanda/yan.md
---
> **Documentation Index:** Fetch the complete configuration index at https://yandex.com.tr/support/direct/en/llms.txt

# Impressions in ad networks. Questions and answers

## YAN participants {#partners}

Only quality websites with high traffic can join the Yandex Advertising Network. Once the application to join the advertising network has been sent, each site is moderated for compliance with the [rules of participation](https://yandex.com/legal/partner_ch/) in the Yandex Advertising Network. The moderation process takes several steps.

To join the advertising network, a website must have a Russian-speaking audience and be hosted on a paid basis.

Yandex Advertising Network refuses membership to sites that publish low-quality content or were created specifically to make money through ad placement.

All comments and complaints about site behavior can be sent via the feedback form. Those who violate the rules are excluded.

<a href="https://yandex.ru/support2/partner/ru/yan-rules/#obratitsya-v-sluzhbu-podderzhki" target="_blank">
  <span class="button">Complain about a website</span>
</a>



## Cost per click or action {#cpc}

The same settings apply to YAN search sites as to Yandex search.

The cost per click or action on content sites of the Yandex Advertising Network and ad exchanges depends on the audience quality of each given partner site, the prevailing competition, and the number of sites in the network with relevant content at the given moment.

With most Yandex Direct strategies, you can adjust the cost per click or action in the ad campaign strategy settings.

## CTR in the ad networks {#ctr}

Content ads involve a different type of communication than search ads. The CTR of ads in the ad networks does not affect the cost per click on YAN search sites and on Yandex search.

When calculating the CPC value for search, only the impressions and clicks on the main Yandex search pages are taken into account. That is why a lower CTR value in the ad networks will not adversely affect the cost per click on search.

## Sites with disabled impressions {#rsya}

You can block ad impressions on specific content sites and in ad exchanges. You can add a maximum of 1000 entries to the blocked list (including sites, apps, and ad exchange partner sites). You disable impressions in Yandex search-related projects.

## Why are geotargeted ads being served on sites in a different region? {#region}

The internet is an open environment and people from all over the world may visit any site. However, your ad will be visible only to those users from the regions you specified in your geotargeting settings.

## Address and phone number are not displayed {#vcards}

For some ad networks users, an ad can be displayed without an **Address and phone** link. The address will be displayed instead. Additionally, the distance to the object will be displayed, if the user is less than two kilometers from the specified address.

##### Learn more



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#### Have questions? {#questions}

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Our customer support can only assist you with campaigns linked to the username you are contacting us from. You can check your username by opening [ya.ru](http://ya.ru/) in another browser tab. Our team can access your data only when processing your request.

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Scan the QR code or tap it to follow the link.

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<div class="footer-col-social">

<div class="social-card"> <!-- telegram ссылка как в ru-->

<a href="https://t.me/YandexDirectSupportBot?utm_source=direct&utm_medium=help&utm_campaign=ru" target="_blank">
    <img src="https://yastatic.net/s3/doc-binary/src/support/direct/ru/files/telegram-qr.png" style="width: 96px;">
</a>

</div>




<div class="social-card"> <!-- watsapp -->

<a href="https://wa.me/74951399193?utm_source=direct&utm_medium=help&utm_campaign=en" target="_blank">
    <img src="https://yastatic.net/s3/doc-binary/src/support/direct/ru/files/watsapp-qr-en.png" style="width: 96px;">
</a>

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If you select Telegram or WhatsApp, keep in mind that Yandex does not control and is not liable for how third-party messengers store your data and chat history.


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You can contact us from 10:00 to 19:00 (UTC+3) by phone:

**Moscow**: [+7 495 139-91-93](tel:+74951399193)

**Russia**: [8 (800) 700-47-45](tel:88007004745) (toll-free within Russia)

To access campaigns, the customer service specialist will need your [PIN](https://yandex.com.tr/support/direct/en/troubleshooting/pin-code.md).

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</div>




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<iframe form-id="1435" collapsed="no" collapsible="no" form-title="Обратиться в отдел клиентского сервиса" id="all-p" width="100%" src="https://forms.yandex.ru/surveys/1435/?lang=en&title=%D0%9E%20%D1%87%D0%B5%D0%BC%20%D0%B2%D1%8B%20%D1%85%D0%BE%D1%82%D0%B8%D1%82%D0%B5%20%D1%81%D0%BF%D1%80%D0%BE%D1%81%D0%B8%D1%82%D1%8C%3F&requestid=1678345963548777-1444993988871094178-vla1-3501-vla-l7-balancer-8080-BAL-7399&iframe=1&path=%2Fsupport%2Faudience%2Ftroubleshooting%2Fstart.html&feedback_sid=8935512981673750718&mobile=false&service=audience&referer=https%3A%2F%2Fyandex.ru%2Fsupport%2Faudience%2Fdelete-data.html&url=https%3A%2F%2Fyandex.ru%2Fsupport%2Faudience%2Ftroubleshooting%2Fstart.html" frameborder="0" style="background: #FFFFFF; border-radius: 10px; padding: 18px"></iframe>

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<div class="grid-container">
    <div class="grid-item">
        <div><p><h3><span style="font-weight:normal">Useful links</span></h3></p>
        <ul>
            <li><a href="https://direct.yandex.com/dna/grid/campaigns">My campaigns</a></li>
            <p></p>
            <li><a href="https://wordstat.yandex.ru/">Wordstat</a></li>
            <p></p>
            <li><a href="https://yandex.com/support/direct/en/payments/payment-methods">Payment methods</a></li>
            <p></p>
            <li><a href="https://yandex.com/support/direct/en/troubleshooting/other">Contacts</a></li>
        </ul>
        </div>
    </div>
    <div class="grid-item">
        <div><p><h3><span style="font-weight:normal">Legal documents</span></h3></p>
        <ul>
            <li><a href="https://yandex.com/legal/direct_adv_rules_ch/en/">Advertising requirements</a></li>
            <p></p>
            <li><a href="https://yandex.com/legal/direct_display_rules_ch/en/">Display rules</a></li>
            <p></p>
            <li><a href="https://yandex.com/legal/offer_direct_ae/en/">Terms of service</a></li>
        </ul>
        </div>
    <div class="grid-item">
        <div><p><h3><span style="font-weight:normal">Training</span></h3></p>
        <ul>
           <li><a href="https://yandex.com/adv/edu?menu=open">Online courses</a></li>
        </div>
        <ul>
    </div>
    <div class="grid-item">
        <div><p><h3><span style="font-weight:normal">Learn more</span></h3></p>
        <ul>
           <li><a href="https://yandex.com/adv/news">New in Yandex Direct</a></li>
           <p></p>
           <li><a href="https://yandex.com/adv/solutions?menu=open">Yandex customer cases</a></li>
        </div>
        <ul>
    </div>
</div> 


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