---
metadata:
  - name: generator
    content: Diplodoc Platform v5.57.4
alternate:
  - https://yandex.com.tr/support/browser-mobile-iphone/en/troubleshooting/problems-install.md
  - https://yandex.com.tr/support/browser-mobile-iphone/kk/troubleshooting/problems-install.md
  - https://yandex.com.tr/support/browser-mobile-iphone/ru/troubleshooting/problems-install.md
  - https://yandex.com.tr/support/browser-mobile-iphone/tr/troubleshooting/problems-install.md
  - https://yandex.com.tr/support/browser-mobile-iphone/uz/troubleshooting/problems-install.md
  - href: https://yandex.com.tr/support/browser-mobile-iphone/en/troubleshooting/problems-install.md
    type: text/markdown
    title: Markdown version
  - href: https://yandex.com.tr/support/browser-mobile-iphone/en/llms.txt
    rel: describedby
---
> **Documentation Index:** Fetch the complete configuration index at https://yandex.com.tr/support/browser-mobile-iphone/en/llms.txt


# FAQ about installation and performance


{% cut "**Not enough space to install**" %} {#not-enough-memory}



To install Yandex Browser, you need at least 354.5 MB of free internal memory on your smartphone. If necessary, free up the space.



To learn more, see [Install](https://yandex.com.tr/support/browser-mobile-iphone/en/install/install.md#not-enough-memory).

{% endcut %}






{% cut "**Browser takes too long to start**" %}{#long-start}

Check for Yandex Browser [updates](https://yandex.com.tr/support/browser-mobile-iphone/en/install/install.md#update).

Try clearing the [Yandex Browser cache](https://yandex.com.tr/support/browser-mobile-iphone/en/privacy/cache.md):

 
:	 


    <!-- source: en/_includes/cache-include.md -->
    1. <!-- source: en/_includes/phrases.md -->
       Tap ![](../_assets/settings-menu-icon.svg) → ![](../_assets/shestern.svg). {#click-sett-shestern}
       <!-- endsource: en/_includes/phrases.md -->
        
        
    1. Tap **Security & Privacy**.
        
    1. <!-- source: en/_includes/phrases.md -->
       Tap **Clear data**. {#click-clear-data}
       <!-- endsource: en/_includes/phrases.md -->
        
    1. Select **Cache**.
        
    1. Deselect all the other options (if you only want to delete the browser cache).
        
        
    1. <!-- source: en/_includes/phrases.md -->
       Click **Clear**. {#click-clear}
       <!-- endsource: en/_includes/phrases.md -->
        
    1. Confirm deletion.
    <!-- endsource: en/_includes/cache-include.md -->




{% endcut %}




{% cut "**Browser freezes**" %}{#browser-hangs}

1. [Update Yandex Browser](https://yandex.com.tr/support/browser-mobile-iphone/en/install/install.md#update) to the latest version.
    
1. Clear the Yandex Browser cache.
    
1. Restart Yandex Browser.

    {% cut "Clearing the cache" %}
    
    <!-- source: en/_includes/cache-include.md -->
    1. <!-- source: en/_includes/phrases.md -->
       Tap ![](../_assets/settings-menu-icon.svg) → ![](../_assets/shestern.svg). {#click-sett-shestern}
       <!-- endsource: en/_includes/phrases.md -->
        
        
    1. Tap **Security & Privacy**.
        
    1. <!-- source: en/_includes/phrases.md -->
       Tap **Clear data**. {#click-clear-data}
       <!-- endsource: en/_includes/phrases.md -->
        
    1. Select **Cache**.
        
    1. Deselect all the other options (if you only want to delete the browser cache).
        
        
    1. <!-- source: en/_includes/phrases.md -->
       Click **Clear**. {#click-clear}
       <!-- endsource: en/_includes/phrases.md -->
        
    1. Confirm deletion.
    <!-- endsource: en/_includes/cache-include.md -->
    
    {% endcut %}


If this doesn't help, contact us via chat or using the [form](https://yandex.com.tr/support/browser-mobile-iphone/en/feedback/feedback.md). Describe your situation in as much detail as possible:

- What actions cause the browser to freeze.

- What happened before Yandex Browser stopped responding? For example, you reinstalled the browser, updated or installed other programs or extensions.

- Does the problem occur with all webpages or only certain ones (if so, which ones).

- if you have problems opening pages, include the error text in your message.


{% endcut %}






{% cut "**Browser takes up a lot of space**" %}{#lots-space}



Check how much space the [browser cache](https://yandex.com.tr/support/browser-mobile-iphone/en/privacy/cache.md) takes up. To do this:
 
1. Open your device settings.


1. Tap **General** → **iPhone Storage** → **Yandex**.



 
:	If **Documents & Data** take up more than 200 MB, clear the browser cache:

    <!-- source: en/_includes/cache-include.md -->
    1. <!-- source: en/_includes/phrases.md -->
       Tap ![](../_assets/settings-menu-icon.svg) → ![](../_assets/shestern.svg). {#click-sett-shestern}
       <!-- endsource: en/_includes/phrases.md -->
        
        
    1. Tap **Security & Privacy**.
        
    1. <!-- source: en/_includes/phrases.md -->
       Tap **Clear data**. {#click-clear-data}
       <!-- endsource: en/_includes/phrases.md -->
        
    1. Select **Cache**.
        
    1. Deselect all the other options (if you only want to delete the browser cache).
        
        
    1. <!-- source: en/_includes/phrases.md -->
       Click **Clear**. {#click-clear}
       <!-- endsource: en/_includes/phrases.md -->
        
    1. Confirm deletion.
    <!-- endsource: en/_includes/cache-include.md -->


Try clearing open tab previews:

1. Tap ![](../_assets/settings-menu-icon.svg) → **Settings** → **Privacy & Security** → **Clear data**.
1. Select **Open tab previews** → **Clear data**.


{% endcut %}




<!-- {% include [form](../_includes/reusables/forms-and-buttons/id-form/form.md) %} -->

<!-- source: en/_includes/black-button-feedback.md -->
<a href="en/feedback/feedback">
    <span class="button">Contact support</span>
</a>




<!-- endsource: en/_includes/black-button-feedback.md -->