FAQ about installation and performance

To install Yandex Browser, you need at least 354.5 MB of free internal memory on your smartphone. If necessary, free up the space.

To learn more, see Install.

Check for Yandex Browser updates.

Try clearing the Yandex Browser cache:

1. Tap → .

2. Tap Security & Privacy.

3. Tap Clear data.

4. Select Cache.

5. Deselect all the other options (if you only want to delete the browser cache).

6. Click Clear.

7. Confirm deletion.

1. Update Yandex Browser to the latest version.

2. Clear the Yandex Browser cache.

3. Restart Yandex Browser.

   Clearing the cache

   1. Tap → .

   2. Tap Security & Privacy.

   3. Tap Clear data.

   4. Select Cache.

   5. Deselect all the other options (if you only want to delete the browser cache).

   6. Click Clear.

   7. Confirm deletion.

If this doesn't help, contact us via chat or using the form. Describe your situation in as much detail as possible:

• What actions cause the browser to freeze.

• What happened before Yandex Browser stopped responding? For example, you reinstalled the browser, updated or installed other programs or extensions.

• Does the problem occur with all webpages or only certain ones (if so, which ones).

• if you have problems opening pages, include the error text in your message.

Check how much space the browser cache takes up. To do this:

1. Open your device settings.

2. Tap General → iPhone Storage → Yandex.

If Documents & Data take up more than 200 MB, clear the browser cache:

1. Tap → .

2. Tap Security & Privacy.

3. Tap Clear data.

4. Select Cache.

5. Deselect all the other options (if you only want to delete the browser cache).

6. Click Clear.

7. Confirm deletion.

Try clearing open tab previews:

1. Tap → Settings → Privacy & Security → Clear data.
2. Select Open tab previews → Clear data.