---
metadata:
  - name: generator
    content: Diplodoc Platform v5.50.2
alternate:
  - https://yandex.com.tr/support/browser-mobile-android-phone/en/feedback/feedback.md
  - https://yandex.com.tr/support/browser-mobile-android-phone/kk/feedback/feedback.md
  - https://yandex.com.tr/support/browser-mobile-android-phone/ru/feedback/feedback.md
  - https://yandex.com.tr/support/browser-mobile-android-phone/tr/feedback/feedback.md
  - https://yandex.com.tr/support/browser-mobile-android-phone/uz/feedback/feedback.md
---
> **Documentation Index:** Fetch the complete configuration index at https://yandex.com.tr/support/browser-mobile-android-phone/tr/llms.txt

# Destek Ekibi

Aradığınız bilgiyi [Yardım](https://yandex.com.tr/support/browser-mobile-android-phone/tr/index.md)'da bulamadıysanız veya Yandex Browser ile çalışırken sorun yaşadıysanız, lütfen bize ulaşın. Ayrıntılı olarak ne yaptığınızı ve neler olduğunu anlatın. Mümkünse [ekran görüntüsü](https://yandex.com.tr/support/common/tr/troubleshooting/screenshot) ekleyin. Bu şekilde size daha hızlı yardımcı olabiliriz.

<div class="cut-button">

{% cut "E-posta yaz" %}

1. <svg width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M3 6H21V8H3V6Z" fill="currentcolor"/><path d="M3 11H21V13H3V11Z" fill="currentcolor"/><path d="M3 16H21V18H3V16Z" fill="currentcolor"/></svg> → **Geri bildirim**'a tıklayın. **Yorum** sekmesi açılacaktır.

1. Sorunu açıklayın:

    - Browser hata vermeden önce yaptığınız işlemlerin adım adım açıklanması,
    - görüntülenen hata mesajının metni,
    - e-posta adresiniz,
    - hata mesajının [ekran görüntüsü](https://yandex.com.tr/support/common/tr/troubleshooting/screenshot).

    {% note info %}

    **Yorum** sayfasına yönlendiren kaynak sayfanın ekran görüntüsü ve bağlantısı mesaja varsayılan olarak eklenir. Gerekiyorsa başka bir ekran görüntüsü ekleyebilirsiniz.

    {% endnote %}
  
1. **Gönder**'e tıklayın.

{% endcut %}

</div>

<!-- source: tr/_includes/cut-black-button-styles.md -->

<!-- endsource: tr/_includes/cut-black-button-styles.md -->

{% cut "**Kullanım istatistiklerini gönder**" %}

Browser, diğer Yandex servisleri gibi sürekli geliştirilmektedir. Bu konuda bize yardım etmek için Browser'ın kullanım istatistiklerinin ve kilitlenme raporlarının Yandex'e gönderilmesine izin verin:

{% note info %}

Tüm veriler isimsiz olarak saklandığından verilerinizin gizliliğinden endişe duymanıza gerek yoktur.

{% endnote %}


1. <!-- source: tr/_includes/reusables/phrases/id-phrases/open-sett-4.md -->
   <svg width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M3 6H21V8H3V6Z" fill="currentcolor"/><path d="M3 11H21V13H3V11Z" fill="currentcolor"/><path d="M3 16H21V18H3V16Z" fill="currentcolor"/></svg>&nbsp;→ <svg width="20" height="20" viewBox="0 0 20 20" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M6.42843 1.28746L7.30931 2.48554C7.57922 2.84907 7.92883 3.16041 8.39792 3.2861C8.89507 3.41931 9.39916 3.33763 9.8116 3.098C10.2012 2.87164 10.479 2.49629 10.6519 2.04409L11.1941 0.65929C11.3335 0.303259 11.7184 0.109093 12.0876 0.208574L12.5874 0.343243L13.0875 0.476487C13.4575 0.57508 13.6938 0.936615 13.6357 1.31512L13.4101 2.78315C13.3375 3.26476 13.3918 3.73114 13.6186 4.12313C13.8564 4.53401 14.2507 4.85434 14.7454 4.98691C15.2209 5.1143 15.683 5.01121 16.1045 4.82931L17.4485 4.24099C17.7985 4.08777 18.2077 4.22216 18.3988 4.55305L18.9174 5.45133C19.1086 5.78244 19.0201 6.20434 18.712 6.43073L17.5151 7.31016C17.1523 7.58087 16.8409 7.92983 16.7152 8.3987C16.582 8.89584 16.6637 9.39994 16.9033 9.81237C17.1296 10.2018 17.5047 10.4794 17.9566 10.6524L19.3416 11.1946C19.6979 11.334 19.8921 11.7192 19.7923 12.0885L19.6574 12.5882L19.5244 13.0886C19.4261 13.4584 19.0651 13.6949 18.6868 13.6374L17.2167 13.4139C16.7362 13.3379 16.27 13.3927 15.8782 13.6194C15.4673 13.8572 15.147 14.2515 15.0144 14.7462C14.8886 15.2157 14.984 15.6744 15.1641 16.0903L15.7602 17.4508C15.9135 17.8007 15.7794 18.21 15.4486 18.4012L14.9993 18.6609L14.5485 18.9208C14.218 19.1114 13.7971 19.0235 13.5705 18.7166L12.7226 17.5681C12.4401 17.1883 12.0927 16.8473 11.6026 16.716C11.1056 16.5828 10.6016 16.6644 10.1892 16.9039C9.7988 17.1307 9.52121 17.5072 9.3479 17.9606L8.80614 19.3438C8.66686 19.6994 8.28259 19.8936 7.91368 19.7947L6.91155 19.5262C6.54219 19.4272 6.30643 19.0662 6.3643 18.6883L6.58889 17.2213C6.66286 16.7382 6.60887 16.2702 6.38087 15.8772C6.14303 15.4672 5.74915 15.1476 5.25512 15.0152C4.7689 14.8849 4.29975 15.0013 3.86877 15.1877L2.54862 15.7641C2.19809 15.9172 1.78854 15.7819 1.5981 15.4502L1.34118 15.0027L1.08099 14.5545C0.88859 14.2231 0.976961 13.8 1.28592 13.5733L2.48389 12.6943L2.48314 12.693C2.84689 12.4222 3.15945 12.0732 3.28532 11.6034C3.4185 11.1064 3.33689 10.6024 3.09739 10.19C2.87101 9.80023 2.49545 9.5225 2.04307 9.34939L0.658133 8.80725C0.301972 8.66783 0.107779 8.28273 0.207421 7.91346L0.341974 7.41481L0.475258 6.91388C0.573722 6.54381 0.935171 6.30735 1.31369 6.36538L2.7823 6.59053C3.26452 6.66415 3.73176 6.60928 4.12416 6.38165C4.53417 6.1438 4.85376 5.74993 4.98613 5.2559C5.11277 4.7833 5.01246 4.32332 4.83237 3.90397L4.23903 2.55175C4.08507 2.20087 4.22035 1.79035 4.55277 1.59976L5.00088 1.34282L5.44724 1.08333C5.77843 0.890795 6.2015 0.978807 6.42843 1.28746ZM8.89105 14.1398C11.1773 14.7524 13.5274 13.3956 14.14 11.1093C14.7526 8.82303 13.3958 6.47301 11.1095 5.86041C8.82322 5.2478 6.4732 6.60458 5.8606 8.89086C5.24799 11.1771 6.60477 13.5272 8.89105 14.1398Z" fill="currentcolor"/></svg> ögesine basın.
   <!-- endsource: tr/_includes/reusables/phrases/id-phrases/open-sett-4.md -->


    
1. **Gelişmiş** bölümüne gidin.

1. **Yandex Browser'ı geliştir** seçeneğini etkinleştirin.

{% endcut %}

### Diğer Yandex servisleriyle ilgili sıkça sorulan sorular

Destek ekibine ulaşmak istediğiniz servisin simgesine tıklayın:

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| 
**Masaüstü/Dizüstü Yandex Browser**

[Masaüstü/Dizüstü Yandex Browser](https://yandex.com.tr/support/browser/tr/) ile ilgili sorular

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<svg width="44" height="44" viewBox="0 0 44 44" fill="none" xmlns="http://www.w3.org/2000/svg"><g clip-path="url(#svg-bspt0vgc__clip0_3234_826)"><circle cx="22" cy="21.9998" r="22" fill="#FC3F1D"/><path d="M25.2436 12.3206H23.0171C19.2002 12.3206 17.2918 14.229 17.2918 17.0917C17.2918 20.2724 18.5641 21.8627 21.4267 23.7712L23.6532 25.3615L17.2918 35.2218H12.2026L18.246 26.3158C14.7472 23.7712 12.8388 21.5447 12.8388 17.4097C12.8388 12.3206 16.3376 8.82178 23.0171 8.82178H29.6966V35.2218H25.2436V12.3206Z" fill="white"/></g><defs><clipPath id="svg-bspt0vgc__clip0_3234_826"><rect width="44" height="44" fill="white"/></clipPath></defs></svg>
| 
**Yandex**

[Arama](https://yandex.com.tr/support/yandex-app-android-alice) hakkında sorular

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<svg width="44" height="44" viewBox="0 0 44 44" fill="none" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M44 21.9996C44 34.1499 34.1503 43.9996 22 43.9996C9.84974 43.9996 0 34.1499 0 21.9996C0 11.4987 7.35707 2.7162 17.1979 0.52527L18.2069 5.03708C10.4336 6.76772 4.62231 13.705 4.62231 21.9996C4.62231 31.5971 12.4026 39.3774 22.0001 39.3774C31.5976 39.3774 39.3779 31.5971 39.3779 21.9996L44 21.9996ZM22 4.62186V-0.000366211C32.5024 -0.000366211 41.2859 7.35877 43.4753 17.2017L38.9634 18.2097C37.234 10.4348 30.2959 4.62186 22.0001 4.62186H22ZM21.9999 35.0063C27.3529 35.0063 31.9506 31.7725 33.9461 27.152L29.7096 25.305C28.4269 28.2931 25.4578 30.3859 21.9999 30.3859C18.5784 30.3859 15.6354 28.3369 14.3312 25.399L10.0948 27.246C12.1118 31.8163 16.6833 35.0063 21.9999 35.0063Z" fill="black"/></svg>
| 
**Yandex ID**
  
[Kullanıcı hesabı](https://yandex.com.tr/support/id/tr/feedback) ile ilgili sorular

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<svg width="44" height="44" viewBox="0 0 44 44" fill="none" xmlns="http://www.w3.org/2000/svg"><g clip-path="url(#svg-n9o52t1r__clip0_3234_7128)"><path d="M22 44C34.1503 44 44 34.1503 44 22C44 9.84974 34.1503 0 22 0C9.84974 0 0 9.84974 0 22C0 34.1503 9.84974 44 22 44Z" fill="url(#svg-n9o52t1r__paint0_radial_3234_7128)"/><path d="M22 34.7598C26.1311 34.7598 29.48 29.0469 29.48 21.9997C29.48 14.9526 26.1311 9.23975 22 9.23975C17.8689 9.23975 14.52 14.9526 14.52 21.9997C14.52 29.0469 17.8689 34.7598 22 34.7598Z" fill="white"/><path fill-rule="evenodd" clip-rule="evenodd" d="M7.97533 11.8801C5.75528 11.7657 3.08008 16.4112 3.08008 21.998C3.08008 27.5849 5.75528 32.2304 7.97533 32.116C10.1768 32.0016 11.4401 27.5849 11.4401 21.998C11.4401 16.4112 10.1768 11.9945 7.97533 11.8801Z" fill="white"/><path fill-rule="evenodd" clip-rule="evenodd" d="M36.0248 32.116C38.2449 32.2304 40.9201 27.5849 40.9201 21.998C40.9201 16.4112 38.2449 11.7657 36.0248 11.8801C33.8233 11.9945 32.5601 16.4112 32.5601 21.998C32.5601 27.5849 33.8233 32.0016 36.0248 32.116Z" fill="white"/></g><defs><radialGradient id="svg-n9o52t1r__paint0_radial_3234_7128" cx="0" cy="0" r="1" gradientUnits="userSpaceOnUse" gradientTransform="translate(22 15.84) rotate(90) scale(28.16 36.5627)"><stop stop-color="#FF9A6F"/><stop offset="0.60999" stop-color="#FF6427"/><stop offset="1" stop-color="#EB581E"/></radialGradient><clipPath id="svg-n9o52t1r__clip0_3234_7128"><rect width="44" height="44" fill="white"/></clipPath></defs></svg>
| 
**Yandex 360**

[Yandex 360 servisleri](https://yandex.com.tr/support/yandex-360/customers/purchase/tr/) ile ilgili sorular

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<svg width="44" height="44" viewBox="0 0 44 44" fill="none" xmlns="http://www.w3.org/2000/svg"><g clip-path="url(#svg-t31egaob__clip0_3234_826)"><circle cx="22" cy="21.9998" r="22" fill="#FC3F1D"/><path d="M25.2436 12.3206H23.0171C19.2002 12.3206 17.2918 14.229 17.2918 17.0917C17.2918 20.2724 18.5641 21.8627 21.4267 23.7712L23.6532 25.3615L17.2918 35.2218H12.2026L18.246 26.3158C14.7472 23.7712 12.8388 21.5447 12.8388 17.4097C12.8388 12.3206 16.3376 8.82178 23.0171 8.82178H29.6966V35.2218H25.2436V12.3206Z" fill="white"/></g><defs><clipPath id="svg-t31egaob__clip0_3234_826"><rect width="44" height="44" fill="white"/></clipPath></defs></svg>
| 
**Yandex ana sayfası**

[Ana sayfa](https://yandex.com.tr/support/common/tr/) ile ilgili sorular

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<svg width="44" height="44" viewBox="0 0 44 44" fill="none" xmlns="http://www.w3.org/2000/svg"><g clip-path="url(#svg-ld6utu37__clip0_3234_826)"><circle cx="22" cy="21.9998" r="22" fill="#FC3F1D"/><path d="M25.2436 12.3206H23.0171C19.2002 12.3206 17.2918 14.229 17.2918 17.0917C17.2918 20.2724 18.5641 21.8627 21.4267 23.7712L23.6532 25.3615L17.2918 35.2218H12.2026L18.246 26.3158C14.7472 23.7712 12.8388 21.5447 12.8388 17.4097C12.8388 12.3206 16.3376 8.82178 23.0171 8.82178H29.6966V35.2218H25.2436V12.3206Z" fill="white"/></g><defs><clipPath id="svg-ld6utu37__clip0_3234_826"><rect width="44" height="44" fill="white"/></clipPath></defs></svg>
| 
**Arama**

[Arama sonuçları](https://yandex.com.tr/support/search/tr/) ile ilgili sorular

||
|#