---
metadata:
  - name: generator
    content: Diplodoc Platform v5.50.6
alternate:
  - https://yandex.com.tr/support/browser-beta/en/working-with-files/audio.md
  - https://yandex.com.tr/support/browser-beta/kk/working-with-files/audio.md
  - https://yandex.com.tr/support/browser-beta/ru/working-with-files/audio.md
  - https://yandex.com.tr/support/browser-beta/tr/working-with-files/audio.md
  - https://yandex.com.tr/support/browser-beta/uz/working-with-files/audio.md
---
> **Documentation Index:** Fetch the complete configuration index at https://yandex.com.tr/support/browser-beta/en/llms.txt

<!-- source: en/_includes/macOS.md -->
#|
||
**macOS users**

You're reading Help for the beta version of Yandex Browser, which isn't available for macOS.

For information on Yandex Browser for macOS, see [Help for the main browser version](https://yandex.ru/support/browser/en/).
||
|#
<!-- endsource: en/_includes/macOS.md -->


# Listening to audio in Yandex Browser


## What audio formats does Yandex Browser support? {#what-formats-audio}

[the Yandex Browser beta version](https://browser.yandex.com/beta/) can open audio files with the following extensions: `mp3`, `wav`, `m4a`, `wma`, `ogg`, `x-m4a`, `mpeg`.


## Audio on the side panel {#sidebar}

In Yandex Browser, you can view a website and listen to music playing in another tab at the same time. To avoid switching between tabs, click <svg width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M17.5 22C17.2239 22 17 21.7761 17 21.5V18.5C17 18.2239 17.2239 18 17.5 18C17.7762 18 18 18.2239 18 18.5V21.5C18 21.7761 17.7762 22 17.5 22Z" fill="black"/><path fill-rule="evenodd" clip-rule="evenodd" d="M19.5 22C19.2239 22 19 21.7761 19 21.5V15.5C19 15.2239 19.2239 15 19.5 15C19.7762 15 20 15.2239 20 15.5V21.5C20 21.7761 19.7762 22 19.5 22Z" fill="black"/><path fill-rule="evenodd" clip-rule="evenodd" d="M21.5 22C21.2239 22 21 21.7761 21 21.5V17.5C21 17.2239 21.2239 17 21.5 17C21.7762 17 22 17.2239 22 17.5V21.5C22 21.7761 21.7762 22 21.5 22Z" fill="black"/><path fill-rule="evenodd" clip-rule="evenodd" d="M23.5 22C23.2239 22 23 21.7761 23 21.5V16.5C23 16.2239 23.2239 16 23.5 16C23.7762 16 24 16.2239 24 16.5V21.5C24 21.7761 23.7762 22 23.5 22Z" fill="black"/><path fill-rule="evenodd" clip-rule="evenodd" d="M15.6608 3.77815C13.9245 3.00507 11.988 2.80151 10.1289 3.19664C8.26986 3.59177 6.58359 4.56531 5.3118 5.97772C4.04002 7.39013 3.24803 9.1689 3.04933 11.0591C2.85063 12.9493 3.25543 14.8539 4.20571 16.4999C5.15599 18.1459 6.60296 19.4488 8.33925 20.2218C10.0755 20.9949 12.012 21.1985 13.8711 20.8034C14.1412 20.7459 14.4067 20.9184 14.4641 21.1885C14.5215 21.4586 14.3491 21.7241 14.079 21.7815C12.0133 22.2205 9.8617 21.9944 7.9325 21.1354C6.00329 20.2764 4.39554 18.8287 3.33968 16.9999C2.28381 15.171 1.83403 13.0548 2.05481 10.9546C2.27558 8.85433 3.15558 6.87792 4.56867 5.30857C5.98176 3.73923 7.8554 2.65752 9.92105 2.21849C11.9867 1.77946 14.1383 2.00564 16.0675 2.86461C17.9967 3.72359 19.6045 5.17126 20.6603 7.00014C21.7162 8.82902 22.166 10.9452 21.9452 13.0454C21.9163 13.3201 21.6703 13.5193 21.3957 13.4904C21.121 13.4616 20.9218 13.2155 20.9507 12.9409C21.1494 11.0507 20.7446 9.14612 19.7943 7.50013C18.844 5.85413 17.3971 4.55123 15.6608 3.77815Z" fill="black"/><path fill-rule="evenodd" clip-rule="evenodd" d="M15.2847 12L9.90909 15.3598V8.64022L15.2847 12ZM9.918 16.4263L16.1859 12.5088C16.5619 12.2738 16.5619 11.7262 16.1859 11.4912L9.918 7.57375C9.51837 7.32398 9 7.61129 9 8.08255V15.9175C9 16.3887 9.51837 16.676 9.918 16.4263Z" fill="black"/><path d="M15.2847 12L9.90909 15.3598V8.64022L15.2847 12Z" fill="black"/></svg> on the [side panel](https://yandex.com.tr/support/browser-beta/en/personalization/sidebar.md). In the control panel that appears, you can pause or resume a track, as well as switch to the previous or next track in the playlist.

If music is playing in multiple tabs, the panel displays all the tracks, and you can switch between them.

You can control the sound of a separate tab:

- To mute the music, click <svg width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"><title>Звук вкладки включен</title><path fill-rule="evenodd" clip-rule="evenodd" d="M8.25 9H4.5V15H8.25L12 18V6L8.25 9ZM13.5 9.74775C13.5 9.3345 13.833 9 14.25 9C14.664 9 15 9.33975 15 9.74775V14.2523C15 14.6655 14.667 15 14.25 15C13.836 15 13.5 14.6603 13.5 14.2523V9.74775ZM16.5 8.2515C16.5 7.83675 16.833 7.5 17.25 7.5C17.664 7.5 18 7.842 18 8.2515V15.7485C18 16.1632 17.667 16.5 17.25 16.5C16.836 16.5 16.5 16.158 16.5 15.7485V8.2515Z" fill="currentColor"/></svg>.

- To turn the music back on, click <svg width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"><title>Звук вкладки отключен</title><path fill-rule="evenodd" clip-rule="evenodd" d="M11.9482 13.002V17.907L8.2245 14.928H4.5V8.96925H7.9155L4.71825 5.77125C4.42725 5.481 4.42725 5.00925 4.71825 4.71825C5.00925 4.42725 5.481 4.42725 5.77125 4.71825L17.7817 16.7288C18.0727 17.019 18.0727 17.4907 17.7817 17.7817C17.4907 18.0727 17.019 18.0727 16.7288 17.7817L11.9482 13.002ZM11.9482 8.352V5.9895L10.6357 7.0395L11.9482 8.352ZM14.928 11.3318V9.70725C14.928 9.30525 14.5942 8.96925 14.1832 8.96925C13.7685 8.96925 13.4385 9.29925 13.4385 9.70725V9.8415L14.928 11.3318ZM17.907 14.3107V8.226C17.907 7.81875 17.574 7.47975 17.1622 7.47975C16.7482 7.47975 16.4175 7.8135 16.4175 8.226V12.8212L17.907 14.3107Z" fill="currentColor"/></svg>.

If you have multiple tracks playing and don't have time to pause them one by one, click **Mute all tabs**.


{% note info %}

Music doesn't stop playing on a muted tab.

{% endnote %}

![](../_image/music-sidebar.png)

## Sound problems {#problems}

<!--По этому разделу написаны фактовые ответы. Если раздел обновился, не забудьте проверить и обновить ответы в файле fact-answers.yaml.-->

 {#sound-does-not-work}

{% cut "Sound is quiet or there's no sound at all" %}

{% cut "Check the sound in your Yandex Browser tab" %}

Make sure the sound isn't muted in your Yandex Browser tab. Click <svg width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M17.5 22C17.2239 22 17 21.7761 17 21.5V18.5C17 18.2239 17.2239 18 17.5 18C17.7762 18 18 18.2239 18 18.5V21.5C18 21.7761 17.7762 22 17.5 22Z" fill="black"/><path fill-rule="evenodd" clip-rule="evenodd" d="M19.5 22C19.2239 22 19 21.7761 19 21.5V15.5C19 15.2239 19.2239 15 19.5 15C19.7762 15 20 15.2239 20 15.5V21.5C20 21.7761 19.7762 22 19.5 22Z" fill="black"/><path fill-rule="evenodd" clip-rule="evenodd" d="M21.5 22C21.2239 22 21 21.7761 21 21.5V17.5C21 17.2239 21.2239 17 21.5 17C21.7762 17 22 17.2239 22 17.5V21.5C22 21.7761 21.7762 22 21.5 22Z" fill="black"/><path fill-rule="evenodd" clip-rule="evenodd" d="M23.5 22C23.2239 22 23 21.7761 23 21.5V16.5C23 16.2239 23.2239 16 23.5 16C23.7762 16 24 16.2239 24 16.5V21.5C24 21.7761 23.7762 22 23.5 22Z" fill="black"/><path fill-rule="evenodd" clip-rule="evenodd" d="M15.6608 3.77815C13.9245 3.00507 11.988 2.80151 10.1289 3.19664C8.26986 3.59177 6.58359 4.56531 5.3118 5.97772C4.04002 7.39013 3.24803 9.1689 3.04933 11.0591C2.85063 12.9493 3.25543 14.8539 4.20571 16.4999C5.15599 18.1459 6.60296 19.4488 8.33925 20.2218C10.0755 20.9949 12.012 21.1985 13.8711 20.8034C14.1412 20.7459 14.4067 20.9184 14.4641 21.1885C14.5215 21.4586 14.3491 21.7241 14.079 21.7815C12.0133 22.2205 9.8617 21.9944 7.9325 21.1354C6.00329 20.2764 4.39554 18.8287 3.33968 16.9999C2.28381 15.171 1.83403 13.0548 2.05481 10.9546C2.27558 8.85433 3.15558 6.87792 4.56867 5.30857C5.98176 3.73923 7.8554 2.65752 9.92105 2.21849C11.9867 1.77946 14.1383 2.00564 16.0675 2.86461C17.9967 3.72359 19.6045 5.17126 20.6603 7.00014C21.7162 8.82902 22.166 10.9452 21.9452 13.0454C21.9163 13.3201 21.6703 13.5193 21.3957 13.4904C21.121 13.4616 20.9218 13.2155 20.9507 12.9409C21.1494 11.0507 20.7446 9.14612 19.7943 7.50013C18.844 5.85413 17.3971 4.55123 15.6608 3.77815Z" fill="black"/><path fill-rule="evenodd" clip-rule="evenodd" d="M15.2847 12L9.90909 15.3598V8.64022L15.2847 12ZM9.918 16.4263L16.1859 12.5088C16.5619 12.2738 16.5619 11.7262 16.1859 11.4912L9.918 7.57375C9.51837 7.32398 9 7.61129 9 8.08255V15.9175C9 16.3887 9.51837 16.676 9.918 16.4263Z" fill="black"/><path d="M15.2847 12L9.90909 15.3598V8.64022L15.2847 12Z" fill="black"/></svg> to the right of the SmartBox. If the sound is muted, you'll see the <svg width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"><title>Звук вкладки отключен</title><path fill-rule="evenodd" clip-rule="evenodd" d="M11.9482 13.002V17.907L8.2245 14.928H4.5V8.96925H7.9155L4.71825 5.77125C4.42725 5.481 4.42725 5.00925 4.71825 4.71825C5.00925 4.42725 5.481 4.42725 5.77125 4.71825L17.7817 16.7288C18.0727 17.019 18.0727 17.4907 17.7817 17.7817C17.4907 18.0727 17.019 18.0727 16.7288 17.7817L11.9482 13.002ZM11.9482 8.352V5.9895L10.6357 7.0395L11.9482 8.352ZM14.928 11.3318V9.70725C14.928 9.30525 14.5942 8.96925 14.1832 8.96925C13.7685 8.96925 13.4385 9.29925 13.4385 9.70725V9.8415L14.928 11.3318ZM17.907 14.3107V8.226C17.907 7.81875 17.574 7.47975 17.1622 7.47975C16.7482 7.47975 16.4175 7.8135 16.4175 8.226V12.8212L17.907 14.3107Z" fill="currentColor"/></svg> icon. To turn sound on, click this icon.

{% endcut %}

{% cut "Check the volume slider in your operating system settings" %}

{% list tabs %}

- Windows


  1. Turn on any online video or music player in the internet using Yandex Browser.

  1. Right-click the ![](../_image/sound-does-not-work.png =20x) icon in the taskbar in the lower-right corner of the screen.

  1. In the menu that opens, click **Open volume mixer** and increase the volume.


{% endlist %}


{% endcut %}



{% endcut %}

 {#audio-not-play}

{% cut "Audio doesn't play" %}


Try to find an extension that might be blocking the audio:

1. Open **<svg xmlns="http://www.w3.org/2000/svg" width="22" height="22" viewBox="0 0 22 22" fill="none"><title>Настройки Яндекс Браузера</title><path d="M4 16.4091C4 16.0827 4.26117 15.8182 4.58333 15.8182H17.4167C17.7388 15.8182 18 16.0827 18 16.4091C18 16.7354 17.7388 17 17.4167 17H4.58333C4.26117 17 4 16.7354 4 16.4091Z" fill="currentColor"/><path d="M4 10.5C4 10.1736 4.26117 9.90909 4.58333 9.90909H17.4167C17.7388 9.90909 18 10.1736 18 10.5C18 10.8263 17.7388 11.0909 17.4167 11.0909H4.58333C4.26117 11.0909 4 10.8263 4 10.5Z" fill="currentColor"/><path d="M4 4.59091C4 4.26456 4.26117 4 4.58333 4H17.4167C17.7388 4 18 4.26456 18 4.59091C18 4.91726 17.7388 5.18182 17.4167 5.18182H4.58333C4.26117 5.18182 4 4.91726 4 4.59091Z" fill="currentColor"/></svg>**&nbsp;→ **Extensions** and turn off all extensions.


1. If this solves your problem, go through your extensions and turn them back on until you find the one that caused the problem.


1. Disable the problematic extension. You may want to let the developers know about the problem.



{% endcut %}

{% cut "No one can hear me" %}



{% cut "Add a microphone in the Yandex Browser settings" %}


1. Click **<svg xmlns="http://www.w3.org/2000/svg" width="22" height="22" viewBox="0 0 22 22" fill="none"><title>Настройки Яндекс Браузера</title><path d="M4 16.4091C4 16.0827 4.26117 15.8182 4.58333 15.8182H17.4167C17.7388 15.8182 18 16.0827 18 16.4091C18 16.7354 17.7388 17 17.4167 17H4.58333C4.26117 17 4 16.7354 4 16.4091Z" fill="currentColor"/><path d="M4 10.5C4 10.1736 4.26117 9.90909 4.58333 9.90909H17.4167C17.7388 9.90909 18 10.1736 18 10.5C18 10.8263 17.7388 11.0909 17.4167 11.0909H4.58333C4.26117 11.0909 4 10.8263 4 10.5Z" fill="currentColor"/><path d="M4 4.59091C4 4.26456 4.26117 4 4.58333 4H17.4167C17.7388 4 18 4.26456 18 4.59091C18 4.91726 17.7388 5.18182 17.4167 5.18182H4.58333C4.26117 5.18182 4 4.91726 4 4.59091Z" fill="currentColor"/></svg>**&nbsp;→ **Settings**&nbsp;→ **Websites**.


1. At the bottom of the page, click **Advanced site settings**.

1. In the **Access to your microphone** section, select the device manually.


{% endcut %}

{% cut "Check your microphone" %}




1. Open the Windows **Control panel** .

1. Click **Sound**.

1. In the **Recording** tab, find the microphone you need.

1. Right-click on it and select **Set default**.

1. Right-click on the microphone again and select **Properties**.

1. In the window that opens, click **Levels**. Both parameters should not be set to minimum or maximum at the same time.

1. Go to the **Advanced** tab and make sure the **Enable additional audio features** option is deselected.

1. Disable special sound effects. Open the **Enhancements** tab. Select **Disable all enhancements** and click **Apply**&nbsp;→ **Ok**.

For more information about setting up the microphone, see [Windows help](https://support.microsoft.com).


{% endcut %}



{% endcut %}




<a href="en/support/support">
<span class="button">Contact support</span>
</a>


<!-- source: en/_includes/black-button-styles.md -->



<!-- endsource: en/_includes/black-button-styles.md -->

