Deli customers contact customer service every day with questions, complaints, and ideas for improving the service. Deli by Yango is looking for a responsible and efficient Customer Service Advisor who will respond to requests and offer assistance to customers.

• promptly process requests;
• communicate with warehouses and couriers to solve possible problems;
• develop processes and tools to improve the quality of customer service.

• university degree;
• strong writing skills in Hebrew and English (write quickly without mistakes);
• organizational skills for handling large amounts of data and multi-tasking;
• confidence and competence to make decisions independently.

• knowledge of Russian;
• experience in customer service;
• experience in social media marketing;
• desire to learn.

• remote work, full-time.