Yango Deli is an e-grocery delivery service that uses a tested model of hyperlocal delivery in 10-15 minutes from dark stores that is supported by our proprietary technologies and know-how.
The international Yango Deli support team is growing, so we’re looking for a content manager.
- Help team leaders write manuals, build procedures in English, and transfer them to the company's information systems;
- Investigate topics, build content, and train teams in line with the needs of team leaders and the company as a whole;
- Manage the company's information systems and regularly update existing information to ensure that the information presented there is always relevant and up to date;
- Create tools, dashboards, and automations to support processes and procedures for the various support departments;
- Write and test exams that verify the team's qualifications, passing full feedback to team leaders.
- High level of verbal and written English and Russian;
- Experience writing content;
- Technical approach.