---
metadata:
  - name: generator
    content: Diplodoc Platform v5.39.1
alternate:
  - https://yandex.com.tr/dev/jsapi-v2-1/doc/en/v2-1/feedback/troubleshooting.md
  - https://yandex.com.tr/dev/jsapi-v2-1/doc/ru/v2-1/feedback/troubleshooting.md
---
> **Documentation Index:** Fetch the complete configuration index at https://yandex.com.tr/dev/jsapi-v2-1/doc/en/llms.txt

# Technical support

If you have any problems or suggestions while using the API, please let us know. Select the category that best fits your message:

[Questions about using the API](#code-debug)

[Bug in the API or error in the documentation](#doc-error)

[Questions and suggestions](#support)


## Questions about using the API {#code-debug}

If your code doesn't work or you don't know how to solve your problem:

#|
|| ![](_images/q_a.png) |

1\. Read the [frequently asked questions](https://yandex.com.tr/dev/jsapi-v2-1/doc/en/v2-1/faq/index.md). Perhaps you can find an answer to your question in this section. ||
|| ![](_images/stack-overflow.png) |

2\. Look for an answer in the [Yandex Maps API group on Stack Overflow](https://ru.stackoverflow.com/questions/tagged/yandex-maps-api) (this forum is in Russian). Use the following tags when searching:

- [yandex-maps-jsapi](https://ru.stackoverflow.com/questions/tagged/yandex-maps-jsapi) – the JavaScript API.
- [yandex-geocoding-api](https://ru.stackoverflow.com/questions/tagged/yandex-geocoding-api) – the Geocoder HTTP API.
- [yandex-places-api](https://ru.stackoverflow.com/questions/tagged/yandex-places-api) – the Places HTTP API.
- [yandex-static-maps-api](https://ru.stackoverflow.com/questions/tagged/yandex-static-maps-api) – the Static API.
- [yandex-maps-embed](https://ru.stackoverflow.com/questions/tagged/yandex-maps-embed) – a common tag for the Map Constructor and Yandex Maps Widget.

If you didn't find your question on Stack Overflow, you can submit it there. Before you post a question, carefully read the article [How to ask good questions](https://ru.stackoverflow.com/help/how-to-ask). ||
|#

{% note info %}

You can also search for an answer in [Yandex Maps API club](https://yandex.ru/blog/mapsapi). This club is read-only. Any technical questions should be submitted on [Stack Overflow](https://ru.stackoverflow.com/questions/tagged/yandex-maps-api).

{% endnote %}

## Bug in the API or error in the documentation {#doc-error}

If you find bugs in the API or error in the documentation, please fill out the feedback form.

{% include [The Maps API - feedback](../../_includes/2.1/feedback/feedback-button-2831d6e1fd6f.md) %}

## Questions and suggestions {#support}

If you haven't found an answer to your question or you have suggestions for improving the API, write to us using the form below.

{% include [The Maps API - feedback](../../_includes/2.1/feedback/feedback-button-2831d6e1fd6f.md) %}